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Added 23 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 37 mins ago
O
Commercial Relationship Coordinator
Optum
Richmond, BC
- Full-time
…and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and internal operations teams to support the commercial lifecycle of Enterprise Imaging…
Added 3 hours ago
LH
Care Coordinator
Lifemark Health Group
Meadow Lake, SK
- Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 3 hours ago
CL
Resident Advisor
Campus Living Centres
Calgary, AB
- Full-time
Regular individual reporting meetings with the Residence Life Coordinator (or designate).
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 4 hours ago
IC
logistics coordinator
Intco Canada Inc.
Concord, ON
- Full-time
Added 4 hours ago
Uniforms Coordinator
Vail Resorts
Whistler, BC
The Uniforms Coordinator handles the delivery, inventory, issuance and return of employee uniforms and all transactions related to the resort's operation. Provides the best possible…
Added 5 hours ago
CS
Program Assistant (CF) - Ready to Serve and RENU
Catholic Social Services Alberta
AB · Edmonton, AB
- Full-time
Provide day-to-day comprehensive administrative support for RTS and RENU program operations.
Added 6 hours ago
QM
Accounting & Administrative Coordinator
Quantum Management Services Ltd.
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
Position: Accounting & Administrative Coordinator
Added 7 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…provinces, designed to accelerate early-phase trials, standardize operations, and improve patient access. By partnering with the Canadian ALS (CALS) Clinic Network and leveraging Health…
Added 7 hours ago
SV
Patient Experience Coordinator
Skin Vitality Medical Clinic
Hamilton, ON
- $22 to $25 CAD / hour
- Full-time
Skin Vitality Medical Clinic is looking for a Senior Patient Experience Coordinator who is ready to take on greater responsibility, support clinic leadership, and play an important role in…
Added 9 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 10 hours ago
CH
Accounts Receivable Coordinator (6 Month Contract)
CBI Health
Toronto, ON
- Full-time
Accounts Receivable Coordinator (6 Month Contract) – Toronto, ON
Added 11 hours ago
I
Operations Coordinator (Seasonal)
Intelcom
Thunder Bay, ON
- Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 11 hours ago
A
Marketing Operations Coordinator, Promotions and Loyalty [AQ-25707]
Aquent
Toronto, ON
- $21 to $23 CAD / hour
- Contract
…fantastic opportunity to dive deep into the mechanics of retail operations and make a highly visible impact within a major…
Added 12 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
Experience in operations, member services, program coordination, or administrative support
Added 12 hours ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Senior Program Officer (SPO), Integrated Access Acute Care Services, the Project Coordinator provides project coordination, operational planning, analytical support, and…
Added 12 hours ago
AL
Field Manager
Atkinson Landscaping
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
Atkinson Landscaping is adding a new layer of field leadership to support our growing crew operations. The Field Manager is a hands-on role responsible for the day-to-day performance of 3–5…
Added 14 hours ago
Body Shop Production Coordinator
The Jim Pattison Auto Group
Winnipeg, MB
As a Production Coordinator, you’ll help keep our collision centre’s daily operations organized and running smoothly, working closely with technicians, estimators, parts, management, and…
Added 15 hours ago
LH
Care Coordinator
Lifemark Health Group
Calgary, AB
- Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 16 hours ago
PP
Sales & Marketing Coordinator
Peak Performance
North Vancouver, BC
- Full-time
As the Sales & Marketing Coordinator, you’ll work closely with our retail, marketing, and operations teams, picking up real context on how a premium outdoor brand actually runs - not just…
Added 16 hours ago
ET
Operations Coordinator - Kamloops, BC
Elevation Technical Services
Kamloops, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 17 hours ago
Health and Safety Coordinator - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Other duties, including administrative and operations department support, may be requested and assigned from time to time and throughout the operating season.
Added 17 hours ago
Back of House Coordinator
JD Sports / Livestock / Size?
Calgary, AB
Our Retail Team is looking for a Back of House Coordinator at our Market Mall Location! Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting…
Added 17 hours ago
Back of House Coordinator
JD Sports / Livestock / Size?
Vancouver, BC
Our Retail team is looking for a Back of House Coordinator at our Bute St. location! Come join our quickly growing and developing team at size? Canada. You will have the exciting…

Optum

Commercial Relationship Coordinator

Richmond, BC, Canada

Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour. · Full-time

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Job details

Pay: Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour.
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Posting language: English
Posted: Nov 7, 2026

Original job description

This position follows Office-Based schedule with (4) In-office days per week. Our office is located at 10711 Cambie Rd, Ste 130, Richmond, British Columbia.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and internal operations teams to support the commercial lifecycle of Enterprise Imaging solutions. This role specializes in resolving invoicing inquiries, billing issues, invoice disputes, and credits, ensuring accurate and timely resolution while maintaining strong internal relationships and a high level of customer satisfaction.

The Specialist plays a critical role in supporting Sales by removing commercial friction, enabling faster resolution of invoicing issues, and ensuring alignment with contractual terms and enterprise billing practices.

This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities

Sales & Commercial Support

Act as the primary point of contact for Sales regarding Customer invoicing questions, billing discrepancies, invoice disputes, and credit requests related to Enterprise Imaging solutions.
Partner with Sales to research and resolve customer billing concerns in a timely, professional manner.
Support Sales teams by providing clarity on invoice status, payment application, and commercial issue resolution.
Participate in Customer calls regarding invoices and billing.

Invoicing, Billing & Dispute Resolution

Investigate and resolve Customer-reported invoice issues.
Provide Business Unit support to AR on invoice disputes.
Process and track credits, adjustments, and rebills in accordance with approved policies and controls.

Cross Functional Collaboration

Serve as a liaison between Enterprise Imaging Sales, Customers, Sales Operations, Contract Operations, AR, and other internal stakeholders.
Ensure invoice issues are resolved in alignment with executed contracts, amendments, and pricing agreements.

Process, Documentation & Compliance

Maintain accurate documentation of billing issues, resolutions, and credits in designated systems.
Identify recurring issues and recommend process improvements to reduce future billing errors.
Ensure compliance with enterprise financial policies, contractual terms, and governance standards.

Customer & Relationship Focus

Support positive customer experience and maintain strong working relationships through effective communication and responsiveness.
Represent Enterprise Imaging with professionalism and attention to detail in all commercial interactions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School Diploma / CAEC
Must be 18 years of age or older
2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Understanding of contracts and contracts based billing environments.
Microsoft Office and advanced Microsoft Excel skills, including previous experience in consolidating spreadsheets, use of formulas, pivot tables, look ups, and strong Math skills.
Ability to work full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Preferred Qualifications

Experience working with invoice disputes, credits, and billing issue resolution.
Familiarity with enterprise billing systems, ERP platforms, or CRM tools (e.g., Salesforce).
Experience in a regulated or policy-driven environment subject to audits.

Telecommuting Requirements

Reside within commutable distance to the office at 10711 Cambie Rd, Ste 130, Richmond, British Columbia
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills

Strong analytical and problem solving skills
Effective time management and organizational skills
Exceptional attention to detail and accuracy
Clear, professional written and verbal communication
Flexibility and ability to manage multiple issues and changing priorities simultaneously
Strong relationship building and stakeholder management skills
Ability to navigate and operate effectively in a fast-changing environment
Demonstrated proactive approach and positive attitude

Physical And Work Environment

Standard business hours with peak periods requiring occasional flexibility based on business needs
Complex and challenging environment requiring ability to learn and adapt quickly
Primarily desk based, collaborative role
Hybrid role, combination of in-office (Richmond, BC) and remote work
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour. Add the Additional reference to account for variable pay if Sales (84-92). Pay is based on several factors including but not limited to education, work experience, certifications, etc.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

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More about this job

Responsibilities

Support Sales by investigating and resolving customer invoicing questions, billing discrepancies, disputes, credits, adjustments, and rebills for Enterprise Imaging solutions. Coordinate with customers and internal teams, maintain accurate records, ensure alignment with contracts and financial policies, and identify opportunities to prevent recurring billing issues.

Requirements

Requires a high school diploma or CAEC, at least two years of relevant experience, an understanding of contracts and contract-based billing, and advanced Microsoft Excel skills. Candidates must be able to work full time during business hours, commute to the Richmond office, and demonstrate strong analytical, organizational, communication, and relationship-management skills.

Skills

Customer Billing Support
Invoice Dispute Resolution
Credit Processing
Contract Interpretation
Advanced Microsoft Excel
Spreadsheet Consolidation
Formulas
Pivot Tables
Lookups
Analytical Problem Solving
Attention To Detail
Time Management
Professional Communication
Stakeholder Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Imaging
Sales Support
Customer Invoicing
Billing Discrepancies
Invoice Disputes
Credit Requests
Credit Processing
Adjustments
Rebills
Accounts Receivable
Contract Operations
Sales Operations
Contract-Based Billing
Executed Contracts
Pricing Agreements
Microsoft Office
Microsoft Excel
Spreadsheet Consolidation
Formulas
Pivot Tables
Lookups
Enterprise Billing Systems
ERP Platforms
Salesforce
Audit Compliance
Financial Policies
Process Improvement
Customer Experience
Stakeholder Management

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