Jobs in Canada

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Added 6 mins ago
Tooling Specialist - Canada
Nordex Group
AB
The role of Tooling Specialist, Canada directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 20 mins ago
O
Commercial Relationship Coordinator,
Optum
Richmond, BC
- Full-time
This position follows Office-Based schedule with (4) In-office days per week
Added 20 mins ago
SC
Permits, Licences and Authorizations (PLA) Coordinator – Alto project / Cadence
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Montreal, QC
- Full-time
Management of the PLA Specialist Team in Quebec: Manage and coordinate the PLA specialist team, assign responsibilities and priorities based on project needs, and ensure that their work is…
Added 1 hour ago
AT
Implementation Specialist I
Alliance Technical Group
Calgary, AB
- Full-time
The Implementation Specialist I is an entry-level role responsible for learning the fundamentals of DAS Implementation and beginning to support the integration, configuration, and testing…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Whitehorse, YT
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
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Marketing Specialist
Troika
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- Full-time
Troika is looking for a creative, proactive and results-driven Marketing Specialist to join our marketing team.
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Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 hour ago
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RQ11865 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 1 hour ago
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RQ11688 – Systems Testing/QA Specialist – Senior
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- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
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Physiotherapist - ADP Authorizer
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Leamington, ON
- $36.92 to $54.14 CAD / hour
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Added 2 hours ago
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Technical Support Specialist
BRAJ INTERNATIONAL CONSULTING SERVICES INC.
Vancouver, BC
- Full-time
Added 2 hours ago
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Private Banking Advisor
ATB
Lloydminster, SK
- Full-time
…that includes a Private Banking Associate, a Client Experience Specialist, and a Financing Specialist, this role serves as a trusted advisor to clients and their families, providing…
Added 2 hours ago
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Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Worley Consulting, the specialist consulting business of Worley, provides technical and advisory solutions across the energy, resources and infrastructure sectors. We deliver safe,…
Added 2 hours ago
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Universal Banker
HSBC
London, ON
- Full-time
…customers join HSBC, get more from their banking and access specialist support when they need it. You’ll also play a key part in how the branch delivers service excellence while maintaining…
Added 2 hours ago
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Appointment Center - Agent du Centre d'appels | Appointment Center Agent
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Laval, QC
- Full-time
Join Our Team as an Appointment Center Specialist!
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Member Advice Specialist - Westshore Branch
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Senior Research Operations Specialist | Spécialiste des opérations de recherche sénior·e
Game Companies
Montreal, QC
- Full-time
As a Senior Research Operations Specialist, you will be the backbone of our user research practice across several live games, ensuring that playtests and research activities run smoothly,…
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Communications Specialist, Claims
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Toronto, ON
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Work Model: Hybrid (2 days in office)
Added 3 hours ago
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Senior Software Developer
University of Victoria
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- Full-time
…Senior Developer works closely with the Senior Quality Control Specialist to create automated testing…
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Commercial Operations Project Manager
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Montreal, QC
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Added 3 hours ago
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Added 3 hours ago
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Nurse Practitioner, Clinical Care Facilitator
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- Temporary
…plans, and coordinates care across hospital, primary care, specialist and community settings. Over the approximately 18-month pathway, the Nurse Practitioner works in partnership with…
Added 3 hours ago
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Ingénieur principal en identité et fiabilité :Ping, ForgeRock/ Sr. Identity & Reliability Engineer
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Quebec, QC
- Full-time
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Added 3 hours ago
TU
Financial Processing Levels 1-4 (Term Placements)
The University of British Columbia
Vancouver, BC
- Temporary

Optum

Commercial Relationship Coordinator,

Richmond, BC, Canada

Canada Residents Only: The salary/hourly range for Canada residents is $46,000 - $95,400 annually. · Full-time

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Job details

Pay: Canada Residents Only: The salary/hourly range for Canada residents is $46,000 - $95,400 annually.
Job type: Full-time
Apply by: Dec 12, 2026
Work location: Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Experience: 2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Posting language: English
Posted: Nov 12, 2026

Original job description

This position follows Office-Based schedule with (4) In-office days per week. Our office is located at 10711 Cambie Rd, Ste 130, Richmond, V6X 3G5

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and internal operations teams to support the commercial lifecycle of Enterprise Imaging solutions. This role specializes in resolving invoicing inquiries, billing issues, invoice disputes, and credits, ensuring accurate and timely resolution while maintaining strong internal relationships and a high level of customer satisfaction.

The Specialist plays a critical role in supporting Sales by removing commercial friction, enabling faster resolution of invoicing issues, and ensuring alignment with contractual terms and enterprise billing practices.

This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer on-the-job training. The hours of training will be based on your schedule or will be discussed on your first day of employment.

Primary Responsibilities

Sales & Commercial Support

Act as the primary point of contact for Sales regarding Customer invoicing questions, billing discrepancies, invoice disputes, and credit requests related to Enterprise Imaging solutions.
Partner with Sales to research and resolve customer billing concerns in a timely, professional manner.
Support Sales teams by providing clarity on invoice status, payment application, and commercial issue resolution.
Participate in Customer calls regarding invoices and billing.

Invoicing, Billing & Dispute Resolution

Investigate and resolve Customer-reported invoice issues.
Provide Business Unit support to AR on invoice disputes.
Process and track credits, adjustments, and rebills in accordance with approved policies and controls.

Cross Functional Collaboration

Serve as a liaison between Enterprise Imaging Sales, Customers, Sales Operations, Contract Operations, AR, and other internal stakeholders.
Ensure invoice issues are resolved in alignment with executed contracts, amendments, and pricing agreements.

Process, Documentation & Compliance

Maintain accurate documentation of billing issues, resolutions, and credits in designated systems.
Identify recurring issues and recommend process improvements to reduce future billing errors.
Ensure compliance with enterprise financial policies, contractual terms, and governance standards.

Customer & Relationship Focus

Support positive customer experience and maintain strong working relationships through effective communication and responsiveness.
Represent Enterprise Imaging with professionalism and attention to detail in all commercial interactions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School Diploma / GED
Must be 18 years of age or older
2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Understanding of contracts and contracts based billing environments.
Microsoft Office and advanced Microsoft Excel skills, including experience in consolidating spreadsheets, use of formulas, pivot tables, look ups, and Math skills.
Ability to work full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications

Experience working with invoice disputes, credits, and billing issue resolution.
Familiarity with enterprise billing systems, ERP platforms, or CRM tools (e.g., Salesforce).
Experience in a regulated or policy-driven environment subject to audits.

Telecommuting Requirements

Reside within commutable distance to the office at 10711 Cambie Rd, Ste 130, Richmond, V6X 3G5
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills

Strong analytical and problem solving skills
Effective time management and organizational skills
Exceptional attention to detail and accuracy
Clear, professional written and verbal communication
Flexibility and ability to manage multiple issues and changing priorities simultaneously
Strong relationship building and stakeholder management skills
Ability to navigate and operate effectively in a fast-changing environment
Demonstrated proactive approach and positive attitude

Physical And Work Environment

Standard business hours with peak periods requiring occasional flexibility based on business needs
Complex and challenging environment requiring ability to learn and adapt quickly
Primarily desk based, collaborative role
Hybrid role, combination of in-office (Richmond, BC) and remote work
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Canada Residents Only: The salary/hourly range for Canada residents is $46,000 - $95,400 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

 At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

#RPO #RPOLinkedIn

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More about this job

Responsibilities

Support Sales by investigating and resolving customer invoicing questions, billing discrepancies, disputes, credits, adjustments, and rebills for Enterprise Imaging solutions. Coordinate with customers and internal teams, maintain accurate records, ensure alignment with contracts and financial policies, and identify opportunities to prevent recurring billing issues.

Requirements

Requires a high school diploma or GED, at least two years of relevant sales, customer service, billing, commercial operations, sales support, or accounting experience, and an understanding of contracts-based billing. Candidates must have advanced Microsoft Excel skills, be available for full-time work during business hours with occasional overtime, and live within commuting distance of the Richmond office.

Skills

Customer Billing Support
Invoice Dispute Resolution
Credit Processing
Contract Interpretation
Advanced Microsoft Excel
Spreadsheet Consolidation
Formulas
Pivot Tables
Lookups
Analytical Problem Solving
Attention To Detail
Time Management
Written And Verbal Communication
Stakeholder Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Imaging
Healthcare
Sales Support
Customer Service
Invoicing
Billing
Invoice Disputes
Credits
Adjustments
Rebills
Accounts Receivable
Contract Operations
Contracts-Based Billing
Pricing Agreements
Microsoft Office
Microsoft Excel
Pivot Tables
Lookups
Salesforce
ERP Platforms
CRM Tools
Financial Policies
Audit Compliance
Process Improvement
Stakeholder Management

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Work requirements

Jobs in Canada