Office Manager, Executive Leadership Support
- Richmond, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of office management, operations, administration, or related experience
- Posting language
- English
- Posted
Original job description
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Office Manager, Executive Leadership Support position is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work environment. This role serves as a central point of coordination for administrative processes, facilities management, workplace services, employee support, and special projects. The Office Manager, Executive Leadership Support role partners across departments to improve operational efficiency, enhance the employee and visitor experience, and support organizational objectives.
Primary Responsibilities
Required Qualifications
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
The Office Manager, Executive Leadership Support position is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work environment. This role serves as a central point of coordination for administrative processes, facilities management, workplace services, employee support, and special projects. The Office Manager, Executive Leadership Support role partners across departments to improve operational efficiency, enhance the employee and visitor experience, and support organizational objectives.
Primary Responsibilities
- Office Operations & Administration
- Manage daily office operations, administrative functions, and general workplace requests from intake through resolution
- Establish and maintain office policies, procedures, and best practices
- Coordinate office logistics, workspace planning, meeting room reservations, access needs, and facility support
- Ensure office environments are organized, safe, professional, and operationally efficient
- Maintain office records, supplies, equipment inventories, badge and print access processes, and Business Segment Liaison activities as needed
- Support office safety and front-office processes, including reception voicemail review, first aid support, and related workplace procedures
- Executive Assistant support to onsite C-Suite leadership
- Employee & Leadership Support
- Coordinate onboarding and offboarding activities, including completion of required onboarding and QMS-related training documentation
- Serve as a point of contact for workplace questions, resources, administrative support, and cross-functional team needs
- Support leadership meetings, team events, offsites, and employee engagement activities
- Provide executive administrative support as assigned, including calendar management, meeting coordination, travel arrangements, and hotel bookings
- Provide administrative and operational support to assigned business teams, including order production or regional business support activities
- Financial & Budget Administration
- Code invoices, purchase orders, expense reports, vendor payments, and related transactions in applicable systems
- Identify opportunities for cost savings and operational efficiencies
- Manage catering coordination, vendor relationships, and invoice submission for office and meeting needs
- Meetings & Events
- Plan and coordinate meetings, workshops, town halls, and special events
- Manage conference room reservations, catering, technology setup, meeting materials, and day-of logistics
- Prepare meeting agendas, materials, presentations, and communications
- Ensure seamless execution of both in-person and virtual events
- Continuous Improvement
- Identify and implement process improvements to enhance efficiency and employee experience
- Support organizational initiatives and special projects as assigned
- Promote a culture of service excellence, accountability, and collaboration
- Ability to manage multiple priorities in a fast-paced environment
- Demonstrated problem-solving and decision-making skills
Required Qualifications
- 2+ years of office management, operations, administration, or related experience
- Experience supporting senior leaders or executive teams
- Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams)
- Demonstrated ability to identify automation opportunities and leverage AI to improve productivity and quality
- Demonstrated organizational, planning, and project coordination skills
- Budget management and vendor management experience
- Project management or process improvement experience
- Experience leading workplace initiatives, events, or employee engagement programs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
More about this job
Responsibilities
Oversee daily office operations, facilities, workplace services, administrative processes, and employee support while providing executive assistance to onsite senior leaders. Coordinate budgets, vendors, meetings, events, and special projects, and improve processes to strengthen operational efficiency and the employee experience.
Requirements
Requires at least two years of experience in office management, operations, administration, or a related field, along with experience supporting senior leaders or executive teams. Candidates must be proficient with Microsoft 365 and demonstrate organizational, planning, project coordination, automation, and AI-enabled productivity skills; budget, vendor, project management, and workplace initiative experience is preferred.
Skills
- Office Management
- Office Operations
- Executive Support
- Administrative Support
- Microsoft 365
- Calendar Management
- Meeting Coordination
- Event Planning
- Budget Administration
- Vendor Management
- Project Coordination
- Process Improvement
- AI Productivity Tools
- Automation
- Facilities Management
- Problem-Solving
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Management & Leadership
- Customer Service & Support
- Finance & Accounting
Keywords
- Microsoft 365
- Outlook
- Word
- Excel
- PowerPoint
- Teams
- Office Operations
- Office Management
- Executive Support
- Facilities Management
- Workplace Services
- Workspace Planning
- Onboarding
- Offboarding
- QMS Training Documentation
- Budget Administration
- Purchase Orders
- Expense Reports
- Vendor Management
- Invoice Processing
- Meeting Coordination
- Event Planning
- Employee Engagement
- Project Coordination
- Process Improvement
- Automation
- Artificial Intelligence
- Business Segment Liaison
- Workplace Safety