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Added 3 mins ago
EC
Event Operations Manager- Fairmont Waterfront
Encore Canada
Vancouver, BC
- Full-time
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the…
Added 20 mins ago
RB
Director EIAM Strategy &Technical Product Management (Global Security)
Royal Bank of Canada
Toronto, ON · Vancouver, BC · NS · BEDFORD, Nova Scotia
- Full-time
This role demands a technologist with proven hands-on experience designing and implementing complex identity systems, not a product manager focused on go-to-market or business development.
Added 31 mins ago
A&
Core Tax Incentives Manager – Technical
Alvarez & Marsal
Toronto, ON
- Full-time
…issues that affect their business transactions, investments, and…
Added 31 mins ago
NY
Research Manager II, Research & innovation - FT (J1026-0220)
North York General Hospital
Toronto, ON
- Full-time
…seeking a motivated, highly organized, and collaborative Research Manager II to help lead this dynamic program of applied research. Our projects employ diverse methods, including direct…
Added 31 mins ago
LV
Chef(fe) d'équipe adjoint(e)
Louis Vuitton
Montreal, QC
- Full-time
As a Team Lead, you will be an ambassador of the Brand and will assist the Store Manager and/or Team Managers to mentor and develop the team, build Client relationships, proactively…
Added 31 mins ago
A&
Core Tax Incentives Manager – Technical
Alvarez & Marsal
Calgary, AB
- Full-time
…issues that affect their business transactions, investments, and…
Added 34 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 34 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Alma, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 34 mins ago
W
(CAN) Customer Service Manager
Walmart
Repentigny, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 34 mins ago
W
(CAN) Customer Service Manager
Walmart
Saguenay, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 34 mins ago
W
(CAN) Cashier
Walmart
Thetford Mines, QC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 34 mins ago
W
(CAN) Customer Service Manager
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 34 mins ago
W
(CAN) Cashier
Walmart
Quebec, QC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 34 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Saint-Georges, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 34 mins ago
RT
Gestionnaire, Préparation technologique / Manager Technology Readiness
Rio Tinto
Montreal, QC
- Full-time
…l’intégration, à l’assurance qualité et à la transition vers les…
Added 49 mins ago
B
Quality Manager
BinSentry
Kitchener, ON
- Full-time
Evaluate, design and improve quality programs and actual tests across various test machinery
Added 49 mins ago
Sr. Digital Product Manager, Advice & Financial Guidance
Scotiabank
Toronto, ON
As the Senior Digital Product Manager, Advice, you will drive the evolution of Scotia’s digital advice experience. In this role, you’ll lead the delivery of innovative features and…
Added 1 hour ago
D
Manager, Finance Transformation (Banking & Capital Markets)
Deloitte
Toronto, ON
- Full-time
As a Manager, you will play a leadership role within client engagements and the broader practice. You will have the opportunity to shape transformation programs, advise senior client…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 1 hour ago
S
Director / Senior Business Development Manager
Synechron
Toronto, ON
- Full-time
Build strong relationships across business, technology, operations, risk, and procurement functions.
Added 1 hour ago
PROJECT MANAGER TRANSPORTATION SERVICES
City of Toronto
Toronto, ON
…unit is responsible for advancing evidence-based policies, programs, engineering countermeasures, and operational strategies aimed at eliminating traffic-related fatalities and serious…
Added 1 hour ago
STRATEGIC PLANNING & WORKFORCE DEV ASSOC
City of Toronto
Toronto, ON
Division & Section: Toronto Building, Tor Bldg Business Operations
Added 1 hour ago
GC
Senior Engineer Supervisor, Projects
Glencore Canada
Elkford, BC
- $140,000 to $165,000 CAD / year
- Full-time
Reporting to the Manager, Commercial, the Senior Engineering Supervisor, Projects is accountable for safely delivering a portfolio of capital projects for Greenhills Operations on time and…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Quartier DIX30 (Square)
Groupe Dynamite
Brossard, QC
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Cornwall Centre
Groupe Dynamite
Regina, SK
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…

Oracle

Exam Development Program Manager, NetSuite Certification

Canada

Internship

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Job details

Job type: Internship
Experience: 3 to 5 years of experience in certification exam development and certification programs.
Posting language: English
Posted: Oct 15, 2026

Original job description

Job Description

JOB DESCRIPTION

PLEASE NOTE: While this position is open in US and Canada, there is a strong preference for candidates located in Austin, TX or Nashville, TN

The NetSuite Certification Program Manager provides progressive, role-based credentials that validate a candidate's ability to apply NetSuite leading practices, from foundational Associate certifications through advanced Professional-level expertise.

We are seeking a highly organized, detail-oriented Program Manager to lead the development, maintenance, and continuous improvement of certification exams and related credentials. This role partners closely with subject matter experts, product teams, Customer Education, assessment vendors, and cross-functional stakeholders to ensure exams are valid, reliable, and legally defensible.

The ideal candidate is an exceptionally strong executor who can manage multiple exam-development workstreams simultaneously, maintain rigorous documentation and version control, identify risks early, and follow work through to closure. They bring a working depth of knowledge of professional certification programs, credential governance, exam-development practices, and the operational details required to maintain a high-quality global certification portfolio.

Responsibilities

Key Responsibilities

Own the end-to-end development and maintenance lifecycle for NetSuite certification exams, from intake and requirements through release and post-launch maintenance
Build and manage project plans, schedules, milestones, dependencies, risk registers, and delivery status across multiple concurrent exam initiatives
Coordinate exam blueprints, item-development plans, review cycles, release-readiness activities, and approval workflows
Maintain auditable records for exam content, credential requirements, version history, approvals, and supporting documentation
Monitor product releases, program changes, candidate feedback, and exam-performance insights to identify and prioritize required exam updates
Ensure certification exams and related materials accurately reflect current product functionality, role-based competencies, leading practices, and program policies
Drive resolution of risks, issues, and dependencies; facilitate working sessions and stakeholder reviews to maintain progress, clear ownership, and documented decisions
Provide portfolio-level reporting on delivery status, risks, milestones, and maintenance priorities, and support continuous improvement of credential governance and exam-development operations
Leverage AI technologies throughout workflows to promote innovation and enhance efficiency, quality, and decision-making
Ability to travel up to 10%

Qualifications

3 to 5 years of experience in certification exam development and certification programs.
Proven success leading job task analyses, training item writers, facilitating technical reviews with subject matter experts, and participating in standard-setting exercises
Strong Experience in project management, certification or assessment operations, exam development, learning and development, or education services
Ability to manage multiple concurrent projects with interdependent timelines, varied stakeholders, and competing priorities
Experience working with structured review and approval processes, including documentation, version control, and quality assurance
Ability to translate business, product, or subject matter expert input into actionable project requirements and deliverables
Experience developing and maintaining project plans, status reports, risk logs, meeting decisions, and stakeholder communications
Familiarity with psychometrics
Bachelor's degree in education, learning and development, or a related field, or equivalent relevant experience

Preferred Qualifications

Knowledge of professional certification programs, credentialing models, exam-development processes, assessment quality standards, or exam-maintenance practices
Familiarity with exam blueprints, item-writing workflows, subject matter expert reviews, exam forms, cut-score processes, and exam-security considerations
Strong attention to detail with the ability to identify inconsistencies, gaps, outdated content, and process risks before they affect delivery
Demonstrated ability to execute reliably in a fast-moving environment and manage work through ambiguity, change, and competing priorities
Strong written communication skills, including the ability to create precise requirements, project documentation, meeting summaries, and executive-ready status updates
Strong cross-functional collaboration and stakeholder-management skills, including the ability to influence without direct authority
Comfort working with data, scorecards, dashboards, and KPI reporting to assess delivery health and guide prioritization
Proficiency with item-banking tools such as Webassessor and Item Workshop
Proficiency with project-management and collaboration tools such as Jira, SharePoint, Wrike, and presentation tools
Experience with enterprise software training programs

Responsibilities

Please see above.

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy .

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $71,100 - $116,800 per year.

US: Hiring Range in USD from: $67,900 - $166,100 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Vacancy Type - New Position

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

Manage the full lifecycle of NetSuite certification exams, including requirements, blueprints, content development, reviews, approvals, release, and ongoing maintenance. Coordinate stakeholders and concurrent workstreams, track risks and delivery status, maintain auditable documentation, and improve exam quality and credential governance.

Requirements

Requires 3 to 5 years of experience in certification exam development or certification programs, including job task analyses, item-writer training, technical reviews, and standard-setting participation. Candidates should have strong project-management and documentation skills, familiarity with psychometrics, and a bachelor's degree in education, learning and development, or a related field, or equivalent relevant experience.

Skills

Program Management
Project Planning
Job Task Analysis
Item Writer Training
Subject Matter Expert Facilitation
Psychometrics
Credential Governance
Risk Management
Version Control
Quality Assurance
Stakeholder Management
Data And KPI Reporting
Exam Blueprinting
AI Workflow Integration
Cross-Functional Collaboration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Flexible Spending Accounts
Commuter And Parking Benefits
401(k) Plan With Company Match
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Parental Leave
Adoption Assistance
Employee Stock Purchase Plan
Financial Planning
Group Legal Benefits
Voluntary Auto, Homeowner, And Pet Insurance
Bonus And Equity Eligibility

Visa sponsorship

Not detected in the job text

Keywords

NetSuite Certification
Certification Programs
Exam Development
Credential Governance
Job Task Analysis
Item Writing
Psychometrics
Exam Blueprints
Standard Setting
Exam Security
Exam Maintenance
Assessment Quality
Project Management
Risk Registers
Version Control
Quality Assurance
Subject Matter Experts
Webassessor
Item Workshop
Jira
SharePoint
Wrike
AI Technologies
KPI Reporting
Enterprise Software Training

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