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Added 6 mins ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Sherwood Park, AB
- Full-time
Partner closely with the sales team to identify and pursue new business opportunities
Added 6 mins ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Fort McMurray, AB
- Full-time
Partner closely with the sales team to identify and pursue new business opportunities
Added 6 mins ago
T
Treasury Analyst, Liquidity Measurement - Analytics & Reporting
TD
Toronto, ON
- Full-time
Experience in developing data visualization and business intelligence solutions using tools such as, but not limited to, Tableau, Alteryx, PowerBI, and front-end technologies and languages.
Added 6 mins ago
M
Responsable Environnement, Santé et Sécurité (EHS) du Site / Senior Manager, Site Environment, Health & Safety (EHS) Lead
Moderna
Laval, QC
- Full-time
Explorer les possibilités d’utiliser l’intelligence artificielle générative e
Added 6 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
Clearly document and communicate analytical assumptions, limitations, findings, and business implications.
Added 6 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
Clearly document and communicate analytical assumptions, limitations, findings, and business implications.
Added 6 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
Clearly document and communicate analytical assumptions, limitations, findings, and business implications.
Added 6 mins ago
C
Sr. Web Developer
CIBC
Toronto, ON
- Full-time
You will be joining the Digital techology team within CIBC. As a Front-End Web Developer, you will be developing front-end code for our client facing web applications such as online…
Added 6 mins ago
C
Financial Service Representative (Mandarin/Cantonese)
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 6 mins ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 6 mins ago
AB
Remarketing Manager
Avis Budget Group
Toronto, ON
- Full-time
Post-secondary business degree / diploma / certificate (Asset).
Added 6 mins ago
AB
Remarketing Manager
Avis Budget Group
Richmond, BC
- Full-time
Post-secondary business degree / diploma / certificate (Asset).
Added 21 mins ago
EB
Sales Development Representative
EP Boards
Toronto, ON
- $50,000 to $75,000 CAD / year
We’re Assemble - a company built to serve the vast majority of business leaders that struggle to make important decisions with certainty. We help enterprise leaders cut through the noise…
Added 21 mins ago
M
Program Manager, Investigation Services
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Build strong relationships with business partners and stakeholders to support effective investigations and sound decision-making.
Added 21 mins ago
Manager - Treasury - FAAS - Assurance
EY
Toronto, ON
…diverse range of areas. Whether it’s for public or private business, financial services organizations, government agencies or not-for-profit organizations, we’re always ready with tailored…
Added 21 mins ago
Senior Consultant - FAAS - Treasury - Assurance
EY
Toronto, ON
…diverse range of areas. Whether it’s for public or private business, financial services organizations, government agencies or not-for-profit organizations, we’re always ready with tailored…
Added 21 mins ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience developing, maintaining, or supporting reports, data extracts, dashboards, or other business intelligence tools.
Added 21 mins ago
Instructional Design Specialist
Government of Alberta
AB
…to meet the GoA’s evolving mission and continually changing business…
Added 21 mins ago
GV
Regional Human Resources Manager
Grand Villa Casino
Burnaby, BC · Delta, BC · New Westminster, BC
- Full-time
Extended hours outside of typical business hours may be required.
Added 21 mins ago
NC
Client Assistant, Commercial Insurance
NFP Corp
Grande Prairie, AB
- Full-time
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business…
Added 21 mins ago
Account Executive, National Sales
Bell
Montreal, QC
…performance for partner clients and agencies, identify new business opportunities, and co-create innovative advertising solutions, while serving as a trusted ambassador for Bell Media's…
Added 22 mins ago
IG
Bilingual Communications Consultant
Insight Global
Montreal, QC
- $40 to $45 CAD / hour
- Contract
-Proven ability to sit in stakeholder meetings, understand business needs, and translate them into communication tactics
Added 22 mins ago
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Research Analys
IE - Career Portal
Canada
- Full-time
Experience in research, data analysis, consulting, market research, business intelligence, finance, or related fields is preferred.
Added 22 mins ago
HC
Ecosystem Operations Specialist
Huawei Canada
Markham, ON
- Contract
Support the development and maintenance of relationships with leading universities, student organizations, research institutions, and developer communities across Canada.
Added 22 mins ago
W
Junior Data Analys
Workpal.id
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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