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Added 9 hours ago
H
Architecture Principal – Education, Science and Sport
HDR
Toronto, ON
- Full-time
Establish and maintain strong client relationships that generate repeat business and long-term partnerships.
Added 9 hours ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 9 hours ago
NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 9 hours ago
NB
Wealth Associate
National Bank of Canada
Laval, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 11 hours ago
BF
Health Safety Environment Coordinator
BAUER Foundations Canada Inc.
Richmond, BC
- $35 to $45 CAD / hour
- Contract
Develop good working relationships with the client and ensure that the values held by client are communicated to all BFCA staff on site;
Added 19 hours ago
PI
Business Development Manager ( Inside Sales)
PICTON Investments
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…everything you need to develop both now and over the longer…
Added 19 hours ago
JH
Director, Total Rewards
JUST HR
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
JUST HR has been engaged to recruit a Director of Total Rewards for our publicly traded global client. We are seeking an exceptional leader to join the Human Resources Leadership team. This…
Added 19 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Process Management and Administration are responsible for providing administrative support services to members of the Advisor network across the country.
Added 19 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
ON · Ontario, Canada
- Full-time
Process Management and Administration are responsible for providing administrative support services to members of the Advisor network across the country.
Added 19 hours ago
IP
Licensed Senior Administrative Assistant
iA Private Wealth
White Rock, BC
- Full-time
Manage the advisor's calendar, client meetings, and reminders
Added 20 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
Process Management and Administration are responsible for providing administrative support services to members of the Advisor network across the country.
Added 21 hours ago
Senior Craft Recruiter
PCL Construction
Edmonton, AB
…workforce manager and project teams to translate short- and long-term workforce forecasts into actionable recruitment…
Added 21 hours ago
Insurance Associate
Odlum Brown
Vancouver, BC
Sound judgement when managing complex or sensitive client and advisor requests
Added 21 hours ago
PM
Coordinator, Sales Initiatives & Development
Picton Mahoney Asset Management
Toronto, ON
- Contract
…everything you need to develop both now and over the longer…
Added 21 hours ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Toronto, ON
- Full-time
…the intelligence behind great design with the demands of long-term operational…
Added 21 hours ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Canada
- Full-time
…the intelligence behind great design with the demands of long-term operational…
Added 21 hours ago
UO
Clinical Placement Operations Manager
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…for the distributed MPT program. This includes planning short-term and long-term placement components of the program and ensuring placement selections/options meet accreditation…
Added 21 hours ago
B
VP Sales Lead
BMO
Waterloo, ON · MARS
- Full-time
…commercial clients. In this role, you'll serve as a trusted advisor to business owners, executives, and key decision-makers, helping them navigate opportunities, manage risk, and achieve…
Added 21 hours ago
TU
Clinical Placement Operations Manager
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…for the distributed MPT program. This includes planning short-term and long-term placement components of the program and ensuring placement selections/options meet accreditation…
Added 21 hours ago
MR
Assistant Professor of Finance (Limited-Term)
Mount Royal University
Calgary, AB
- Part-time
The successful candidate will act as the Faculty Advisor to MRU's student-managed investment fund. The role involves working closely with fourth-year Finance majors to analyze industry…
Added 21 hours ago
D
Manager, Indirect Tax Compliance
Deloitte
Calgary, AB
- Full-time
variety of industries. You’ll work to build client relationships on Canadian indirect tax compliance engagements
Added 22 hours ago
B
Senior Relationship Manager (Mid-Market)
BMO
Toronto, ON · FCP
- Full-time
…solutions that fuel growth, acquisitions, expansion, and long-term success. This is an opportunity to build meaningful client relationships, lead complex financing transactions, and become…
Added 22 hours ago
HP
Terittory Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
You can develop account plans and long-term sales pipeline in the Alberta and the Prairies to increase - based on the customer requests - our continued market share and revenue growth.
Added 22 hours ago
G
ACCOUNT MANAGER - CONTRACT
GreenShield
Toronto, ON
- $74,269 to $92,837 CAD / year
- Contract
…Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and clients while effectively managing, servicing, and retaining an assigned portfolio of…
Added 23 hours ago
SR
Corporate Account Manager - SRS
s.t.o.p Restaurant Supply
Kitchener, ON
- $52,000 to $55,000 CAD / year
- Full-time
Focus on building long-term client partnerships.

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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