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Added 9 mins ago
CC
Greeting Card Merchandiser
Carlton Cards
Vernon, BC
- Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 9 mins ago
N
Department Manager, General Merchandise
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Department Manager, General Merchandise is accountable for the successful day-to-day operation of the General Merchandise Department. This includes the implementation of company…
Added 9 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 9 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 9 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 9 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brockville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 9 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Kelowna, BC
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 9 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 9 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Leduc, AB
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 9 mins ago
C
Spécialiste de remboursement Bilingue/Reimbursement Specialist
Cencora
Quebec, QC
- Full-time
Minimum of three (3) years’ experience in a Customer Service setting;
Added 23 mins ago
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Event Manager - North America Market
Naboo
Montreal, QC
- Full-time
Role & Responsibilities As part of our Event Manager team, you will organise client events:
Added 39 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Brockville, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 39 mins ago
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Financial Planner Relationship Manager
RBC
Stratford, ON
- Full-time
Cultivate relationships with service partners and local markets to optimize business opportunities and referrals
Added 39 mins ago
GF
Corporate Account Manager - Toronto or Southwestern ON
GoodLife Fitness
London, ON
- Full-time
Maintain a customer-oriented focus with careful consideration to the improvement of retention; resolve customer issues including delivery, quality, service and technical support in a timely…
Added 53 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 53 mins ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
…environment. Make certain staff have information, training to meet customer expectations and to comply with all City Human Resource and legislated (i.e. Health & Safety) regulations.…
Added 53 mins ago
Sr Advr, Bus Cont & Emerg Pln
Hydro One Networks Inc
To Be Determined, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 53 mins ago
Labour Relations Manager
Hydro One Networks Inc
Toronto, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 53 mins ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 53 mins ago
Customer Data and Report Analyst
Hydro One Networks Inc
Markham, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 53 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
NB · Beausejour, NB
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 53 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Ashern, MB
Under the direction of the Manager, Support Services and Cook, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/ residents, staff,…
Added 53 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Beausejour, MB
Under the direction of the Manager, Support Services and Cook, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/ residents, staff,…

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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