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MH
Talent & Learning Department Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
…a key member of the management team, the Talent & Learning Manager provides strategic leadership and oversight for enterprise talent management, learning, and leadership development…
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Lot Attendant - Subaru Of Hamilton
AutoCanada
Hamilton, ON
- $17.95 to $18.5 CAD / hour
- Other
Identify any lot merchandising needs or issues to the appropriate manager
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Saint John Administrative Support (Clinical) (1025) PCN 1258745
Horizon Health Network
Saint John, NB
- Full-time
Horizon’s recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via…
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Saint John Manager of Admitting & Registration (N-B) PCN 1250069
Horizon Health Network
Saint John, NB
- Full-time
Horizon’s recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via…
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Maintenance Manager - Surrey, BC
Equans Services Canada & US
Surrey, BC
- Full-time
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Project Manager, Power Delivery
WSP in Canada
Vaughan, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
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WI
Project Manager, Power Delivery
WSP in Canada
Toronto, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
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Environmental Risk Manager 1
BC Hydro
Prince George, BC
- Full-time
…co-owned with multiple First Nations. The Environmental Risk Manager will be the primary liaison between BC Hydro’s environmental manager/management, Construction/Commercial Management,…
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Senior Project Manager - FIFO (EPCM/Gold Project)
Lycopodium
Prince George, BC
- Full-time
Lycopodium Americas is seeking an experienced Senior Project Manager to join our growing Canadian projects team.
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Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
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Receptionist (2026-10991)
Verve Senior Living
Toronto, ON · North York, ON
- Other
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Project manager, Yonge Subway Extension Project Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
Project manager, Yonge Subway Extension Project
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Regional Operations Manager - Vancouver- BC
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Abbotsford, BC
- Full-time
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Maintenance Manager
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Winnipeg, MB
- Full-time
Reporting to the Reliability Leader, the Maintenance Manager, is responsible for implementing corporate policies and standards, and establishing the Maintenance department's long-term…
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Facility Manager
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Winnipeg, MB
- Full-time
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Winnipeg, MB · Greater Winnipeg Metropolitan Area
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Now, If You Were To Come On Board As Our Maintenance Support Services Manager (Maintenance, Nutrition Services, And Housekeeping), We’d Ask You To Do The Following For Us
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Provide clear direction to the commercial team on business strategy, customer qualification, and pursuit strategy through an active, well-defined account and opportunity planning process.
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Program Manager, Canadian Shared Services
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Human Resources Coordinator
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Calgary, AB
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The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
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Operations Manager
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Vaughan, ON
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Design Engineering Manager, Integrated Automation & Control Solution
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The Engineering Manager directs the regional and global strategy for our power electrical, automation, and controls engineering department. This role oversees the comprehensive design…
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Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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