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Added 7 mins ago
MC
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck Canada
Kirkland, QC
- Full-time
Added 8 mins ago
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Multimedia Designer
Altis
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
Competitive salary, exceptional health benefits, HOOPP pension and wellness programs.
Added 8 mins ago
UW
Marketing Coordinator
United Way British Columbia
Kelowna, BC
- $82,100.2 CAD / year
- Full-time
For a more in-depth to look into our work and programs, please visit: www.uwbc.ca.
Added 8 mins ago
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Global Mining Practice Business Development Leader
HDR
Ottawa, ON
- Full-time
…seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a dynamic global mining…
Added 8 mins ago
S
Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
…lifecycle. At AMT, you will work on some of the most innovative programs and products that address emerging markets, including optical and RF communication, datacenter connectivity, quantum…
Added 8 mins ago
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Artificial Intelligence (AI) Governance Specialist
NuEnergy.ai
Ottawa, ON
- Full-time
Lead the design, scheduling, and delivery of NuEnergy’s AI governance education programs, including executive and leadership sessions
Added 8 mins ago
IH
Clinical Nurse Specialist | MHSU
Interior Health Authority
Kelowna, BC
- Part-time
…provide clinical leadership within mental health services, lead quality improvement initiatives, and support the ongoing development of evidence-informed nursing practice. Join a…
Added 8 mins ago
CR
Research Scientist II - Inhalation
Charles River Laboratories
Montreal, QC
- Full-time
Host client visits, lead or support facility tours, and participate in client meetings (telephone/video conferences);
Added 23 mins ago
SD
Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 23 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 23 mins ago
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Tenant Billing Analyst
RioCan
Toronto, ON
- Full-time
…whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every…
Added 23 mins ago
V
Bender
voestalpine
Thorold, ON
- Full-time
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 37 mins ago
Z
AI Architect + Azure Databricks
Zoho
Toronto, ON
- Contract
We are seeking a highly experienced AI Architect to lead the design and implementation of an enterprise-scale AI-powered Bordereaux (BDX) Processing Framework for the Insurance MGA and…
Added 37 mins ago
AE
Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
Lead the Facility Engineering, Operations Engineering, Maintenance and Asset Performance teams, aligning resources to Product Line priorities.
Added 37 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
…seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a dynamic global mining…
Added 37 mins ago
R&
Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
…judgment to navigate ambiguity, the discipline to keep complex programs on track, and the instinct to make every engagement a foundation for the next…
Added 37 mins ago
R
Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
Demonstrated experience independently owning operational programs, systems, processes, or functional capabilities.
Added 37 mins ago
I
Customer Experience Leader (Contract 18+ Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Contract
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 37 mins ago
C
Director, Strategic Partnerships
Clutch
Toronto, ON
- Full-time
…Canadians to buy from and sell to Clutch through relationships and programs that neither company could build as effectively…
Added 37 mins ago
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Senior Project Manager
YORK1
Concord, ON
- Full-time
Provide expertise and guidance on bidding tenders, RFP's, RFQ's and lead the operations team during project execution
Added 37 mins ago
LM
Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Toronto, ON
- Full-time
Our core values guide all our decision-making and come to life through our benefits and employee programs. We offer:
Added 37 mins ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
Lead cross-functional project teams to execute sourcing initiatives
Added 37 mins ago
P
Country Manager, Canada
Polaroid
Canada
- Full-time
Canada Market Leadership: Serve as the commercial lead for Polaroid in Canada, owning the Canadian wholesale plan and accountability for revenue and market growth. Be the in-market face of…
Added 37 mins ago
IF
Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
…develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full…
Added 37 mins ago
WC
Cashier / Front End Checkout Team Associate
Walmart Canada
Port Alberni, BC
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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