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H
Global Mining Practice Business Development Leader
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- Full-time
…water, power, infrastructure and advisory solutions that improve project outcomes and create long-term…
Added 14 mins ago
BS
Assistant Director, Capital Projects
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- Full-time
Reporting to the Executive Director, Facilities and Capital Services, the Assistant Director, Capital Projects provides strategic leadership for the District's capital planning and project…
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Manager, Workplace Solutions (Drawing & Occupancy) - Future Opportunity
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- Full-time
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Executive Director, The Clarice Smith Performing Arts Center
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…318,000-square-foot facility on 17 acres of land was the largest construction project undertaken by the State of Maryland, and remains one of the most complex projects in recent Maryland…
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SQ
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- Full-time
Experience working in project management functions or relevant experience
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Sales Director
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- Full-time
Maintain strong territory management, sales forecasting, pipeline management, and executive reporting practices
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Senior Business Consultant
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Experience delivering Business Consulting or Business Analysis services on at least one Public Sector project.
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Corporate Tax, Senior Manager
PwC Canada
Calgary, AB
- Full-time
Enhance clients' tax functions to mitigate risk and support informed decision-making at the executive level
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Governance Administrator
Aplin
AB · Edmonton, AB
- Contract
Provide senior-level administrative and operational support to multiple professional associations and their executive teams.
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Content Marketing Manager
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Canada
- Full-time
Own and execute the content strategy, drafting material for social media, executive channels, and long-form publications
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IC
Group Administrative Assistant
IT Connex
Toronto, ON · Greater Toronto Area, Canada
- Contract
…analytics, resource lifecycle processes (onboarding/offboarding), executive presentation preparation, internal communications, team engagement initiatives, and general office logistics. The…
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Director Consulting Services-Public Sector
CGI
Toronto, ON
- Full-time
Act as the Executive Level escalation point of contact to ensure appropriate handling and communication of client issues.
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Senior Network Designer
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Ottawa, ON · Greater Ottawa Metropolitan Area
- Contract
…implementation and testing, validating invoices and completing project…
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ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
AB · Alberta, Canada
- $100,000 to $150,000 CAD / year
- Full-time
Reporting to the Executive Director, you will lead a diverse portfolio that includes:
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Project Manager, E-Commerce
Robertson & Company Ltd.
Mississauga, ON
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Create and present project status reporting to executive stakeholders.
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Manager, Maintenance & Repair Operations
London Health Sciences Centre (LHSC)
London, ON
- Full-time
…the team of Managers, Coordinators and specialized facilities project and trade staff to enhance patient safety while facilitating timely patient access and flow. This is achieved in…
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Director of Property Management
Villa Charities Inc.
Toronto, ON · North York, ON
- $115,000 to $140,000 CAD / year
- Full-time
Reporting directly to the Chief Executive Officer (CEO), the Director, Property Management provides strategic leadership and operational oversight for Villa Charities' diverse property…
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Communications Specialist – HIS Renewal – Communications #566-26
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- Full-time
Working collaboratively with executive sponsors, clinical and operational leaders, physician champions, project teams, digital health teams, change management resources, regional partners…
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Director of Sales, 79069
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Build executive-level relationships with customer decision-makers and influencers.
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Manager, Communications & Public Affairs
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Mississauga, ON
- Full-time
…market visits to drafting speeches, remarks, media briefings and executive…
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Manager, Communications & Public Affairs
OpenText
Toronto, ON
- Full-time
…market visits to drafting speeches, remarks, media briefings and executive…
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Program Director
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Toronto, ON
- Full-time
…Program Director may be responsible for supervising one or more project managers and/or senior project managers. Program Directors will interface heavily with senior creative, technical,…
Added 14 mins ago
LA
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Agency
Montreal, QC
- Full-time
Added 14 mins ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
BC · British Columbia, Canada
- $100,000 to $150,000 CAD / year
- Full-time
Reporting to the Executive Director, you will lead a diverse portfolio that includes:
Added 14 mins ago
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Senior Facilities Manager
CBRE
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- Full-time
Develop and maintain executive-level relationships with client stakeholders and business leaders.

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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