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Added 5 mins ago
IF
Senior Education Strategist
iA Financial Group
Calgary, AB
- Full-time
…improvement. Working closely with the Education Member Engagement Lead, you will help evolve the overall Education offering while strengthening the Education team’s strategic and…
Added 5 mins ago
T
Program Change Control Manager
Thales
Ottawa, ON
- Full-time
Under the direction and support of the PMO Manager Lead, the Project Change Control Manager will be responsible to:
Added 5 mins ago
T
Non-Technical Publications Manager
Thales
Ottawa, ON
- Full-time
…the team and internal stakeholders, subject matter experts, project teams and leadership. The Manager is responsible for establishing clear priorities, managing workload and delivery…
Added 5 mins ago
T
Senior Requirements Engineer
Thales
Ottawa, ON
- Full-time
…National Defence (DND), as well as engineering and integrated project teams, to deliver mission-critical requirements management capabilities. In this role, you will gain hands‑on…
Added 5 mins ago
SE
Specialist Drilling Engineer
Suncor Energy
Calgary, AB
- Full-time
Lead, plan, organize, and coordinate the work of assigned personnel, task forces, or project teams, and may act as a first-line leader where required
Added 5 mins ago
CN
SMP - Contract Specialist – Major Projects
Canadian Natural
Calgary, AB
- Full-time
Lead and support contracting strategies; manage the full Request for Proposal (RFP) process through to award, including negotiation and execution of contracts. Ensure alignment with…
Added 5 mins ago
C
Senior Controls Designer
Carrier
Coquitlam, BC
- $89,500 to $139,500 CAD / year
- Full-time
…team onsite in Coquitlam, BC. In this dynamic role, you will lead the charge in engineering advanced control systems, developing custom software solutions, and crafting state-of-the-art…
Added 5 mins ago
IF
Team Lead, Actuarial, Operational Performance Analytics
Intact FC
Calgary, AB · Quebec, QC
- Full-time
…2–3 actuarial analysts, while serving as both technical and project lead. If you're passionate about making an impact and eager to grow your career, we encourage you to apply and find the…
Added 5 mins ago
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Construction Manager - Mission Critical
Stantec
Calgary, AB
- Full-time
As an On-Site Construction Project Manager, you will lead the field delivery of mixed-discipline projects in a fast-paced professional, design and delivery environment. You will manage…
Added 5 mins ago
UH
Kainaiwa Children’s Services Corporation - Manager (IGR)
UpSourced HR
AB · Standoff, Alberta
- Full-time
…respectful and consistent at the case level. The Manager will also lead the development of the new Intergovernmental Relations office. In addition to the duties outlined below, the Manager…
Added 5 mins ago
Senior Policy Advisor
Government of Alberta
AB
As a Senior Policy Advisor, you will lead complex policy and research initiatives, analyze data and emerging trends, build strategic relationships with external partners, and support…
Added 5 mins ago
Governance Manager
Government of Alberta
AB
Lead recruitment and appointment processes for legislated boards, panels and committees, working collaboratively with the Public Agency Secretariat and other government partners.
Added 5 mins ago
Construction Superintendent - Network (Prince George)
IREN
Prince George, BC
…mission-critical projects, including at least 3 years in a superintendent, project lead, or senior field leadership…
Added 5 mins ago
QA/QC and Turnover Lead (Prince George)
IREN
Prince George, BC
The QA/QC and Turnover Lead owns quality and turnover for the Prince George expansion at our operating data center. Reporting to the Construction Manager, you set up and run the site…
Added 5 mins ago
Construction General Foreman - Electrical (Prince George)
IREN
Prince George, BC
…beside live infrastructure. This is a site leader's seat, not a lead hand's: you read the project plan and the schedule, run the progress meetings for your scope, work directly with…
Added 20 mins ago
Project Manager
PCL Construction
Edmonton, AB
As a Project Manager for PCL Construction Management Inc. in Edmonton, Alberta (Buildings), you'll have the opportunity to lead innovative infrastructure projects that shape the future of…
Added 20 mins ago
DO
Practice Improvement Coach, Interior-Kelowna
Doctors of BC
Kelowna, BC
- Full-time
Ability to lead the planning and implementation of change programs that have a wide-ranging impact on client groups in a multiple stakeholder environment
Added 20 mins ago
DO
Accountant (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
- Part-time
…and providing support utilizing Planful software, preparing lead sheets and working papers for the year-end audits while liaising with external auditors and preparing various analyses as…
Added 20 mins ago
TC
Water Resource Engineer
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager of Underground Utilities, the successful candidate will lead a skilled technical team responsible for condition assessment, infrastructure planning, and the…
Added 20 mins ago
EPL Digital Communications Specialist - Marketing and Communications Division
City of Edmonton
AB
Lead or support digital communications projects where the website, intranet, or other microsites are key components, ensuring projects are delivered on time and meet business objectives.
Added 20 mins ago
Communications Advisor
City of Edmonton
AB
Lead and collaborate on the development and execution of integrated marketing communications strategies, managing diverse content products such as briefing notes, media products, web copy,…
Added 20 mins ago
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Project Coordinator
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
May have been delegated the responsibility to directly manage one or multiple Subcontractors or specific portion of a project
Added 20 mins ago
E
Planning and Scheduling Coordinator
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
Participate in developing and maintaining a database of construction productivity rates, procurement durations, lead times and project risk items
Added 20 mins ago
NB
Director, Marketing Partnerships Lead – NBA Canada
National Basketball Association (NBA)
Toronto, ON
- Full-time
The Marketing Partnerships Lead is responsible for leading the end-to-end management of the NBA’s commercial partners across the region.
Added 35 mins ago
A
RAMS Analyst
AtkinsRéalis
Calgary, AB
- Full-time
Reporting to the Systems Assurance Lead, the RAMS Engineer be responsible for performing tasks related to the implementation of Safety & System Assurance program on large-scale projects in…

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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