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Added 11 mins ago
PC
Senior Associate Data Protection Operations
PwC Canada
Halifax, NS
- Full-time
As a Senior Associate Data Protection Operations, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 27 mins ago
J
Salesforce Technical Architect
Jobgether
Canada
- Full-time
Technical specifications and data modeling: Develop and review technical documentation, solution specifications, data models, and architectural diagrams to support consistent implementation…
Added 27 mins ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
…connected workflows. The Specialist works closely with IT and Senior Leadership to keep every use case within company AI governance, data-handling, and security guardrails. This hands-on…
Added 42 mins ago
OI
Intermediate Environmental Scientist/Engineer – Impacted Sites
Omni-McCann Inc.
Saskatoon, SK
- Full-time
Review and interpret environmental field and laboratory data
Added 42 mins ago
SC
Senior Environmental or Water Resources Engineer
SRK Consulting
Quebec, QC
- Full-time
We are seeking a bilingual (French/English) Senior Environmental or Water Resources Engineer to work with our surface water team, focused on mine water management, based in Eastern Canada…
Added 57 mins ago
M
Senior Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are looking for a Senior Software Engineer to join our Affinity Life technology team. In this hands-on role, you will design, develop, modernize, and support mission-critical enterprise…
Added 57 mins ago
TI
Director of Paid Media
The Influence Agency
Toronto, ON
- Full-time
○ Oversee monthly reporting standards and ensure reporting translates performance data into clear insights and recommendations.
Added 57 mins ago
FC
Financial Analyst Sr
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
Excellent communication skills with the ability to translate complicated financial concepts into business terminology and effectively present to senior management.
Added 57 mins ago
P
Associate Data Engineer
Punt
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We are seeking an Associate Data Engineer to design, build, and maintain the core data pipelines and analytics models that power our platform. Working alongside senior engineers, you will…
Added 1 hour ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
GC
Senior Consultant (Nationwide Position)
GEI Consultants, Inc.
Markham, ON
- Full-time
We are looking for senior professionals in Water Resources, Environmental, Civil, Structural, Geotechnical and Ecology areas of practice. Position can be based out of any of the areas we…
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 1 hour ago
TT
Senior Contract Administrator (13907)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…The Toronto Transit Commission(TTC) is currently hiring for a Senior Contract Administrator, largely focussed on fleet overhaul, operating and maintenance…
Added 1 hour ago
TT
Senior Contract Administrator (13883)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…The Toronto Transit Commission(TTC) is currently hiring for a Senior Contract Administrator, with a larger focus on ITS contract…
Added 1 hour ago
MP
Director, AI Governance and Enablement
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $125,000 to $145,000 CAD / year
- Full-time
Added 1 hour ago
IF
Senior Education Strategist
iA Financial Group
Calgary, AB
- Full-time
…clients feel confident and secure about their future? As a Senior Education Strategist, you will help shape and advance the education strategy across Group Benefits and Retirement…
Added 1 hour ago
C
Senior Controls Designer
Carrier
Coquitlam, BC
- $89,500 to $139,500 CAD / year
- Full-time
Are you a skilled Senior Controls Designer ready to shape the future of smart buildings?
Added 1 hour ago
BG
Sr. Director, Financial Planning & Analysis
Boyd Group Services
Winnipeg, MB
- Full-time
The Senior Director, Financial Planning & Analysis is responsible for leading financial planning, performance analysis, and strategic financial decision support for The Boyd Group’s…
Added 1 hour ago
Construction Superintendent - Network (Prince George)
IREN
Prince George, BC
7+ years of experience in structured cabling / network infrastructure construction on large-scale data center, telecom, or mission-critical projects, including at least 3 years in a…
Added 2 hours ago
Sr. Product Manager (Bilingual - French/English), Alexa Canada
Amazon
Toronto, ON
…Amazon Alexa International team in Toronto is looking for a Senior Product Manager to lead the expansion of Alexa+ in Canada. This is your opportunity to work on products that are making…
Added 2 hours ago
MU
Director, Enterprise Technology Architecture
McGill University
Sherbrooke, QC
- Full-time
McGill University is seeking a Director Enterprise Technology Architecture, reporting to the Senior Director, IT Governance & Strategic Planning (GSP) to lead the enterprise technology…
Added 2 hours ago
C
Full Stack Senior Engineering Lead - Inventory Orchestration
Citi
Mississauga, ON
- Full-time
A Full Stack Senior Engineering Lead - Inventory Orchestration is a senior-level position responsible for leading the solutioning, design, and implementation of microservice-based…
Added 2 hours ago
B
Senior Insolvency Analyst (Tax), Personal Debt Solutions
BDO
Calgary, AB · AB
- Full-time
Our offices are looking for a Senior Insolvency Analyst to support the Tax Center of Excellence. The role is responsible for coordinating, preparing and processing insolvency-related tax…
Added 2 hours ago
M
Senior Technology Project Manager, Group Functions Technology
Manulife
Toronto, ON
- Full-time
Working within Technology Business Management & Strategy in Group Functions Technology, the Senior Technology Project Manager will drive the successful delivery of strategic initiatives…

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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