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Added 14 mins ago
SI
SAP HANA DBA
Spruce InfoTech Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Lead planning, sizing, setup, implementation, and lifecycle management of SAP products, HANA database installations, upgrades, and system refreshes.
Added 14 mins ago
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Website Transformation Digital Communications Specialist
Manpower Alberta
Calgary, AB
- Contract
We are seeking a strategic Digital Communications Specialist to lead the business and content transformation of our corporate website ecosystem. Rather than writing code or configuring…
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License Owner / Operator, Montreal
Stranger Soccer
Montreal, QC
- Full-time
What if your passion for football could become something you lead, grow, and make your own?
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Consultant
NovaSpace
Montreal, QC
- Full-time
We are looking for motivated, passionate professionals to support on and lead typical consulting engagements, including market entry strategies, economic and cost benefit analyses,…
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Principal Material Artist | Artiste Principal.e Matériaux
NBCUniversal
Montreal, QC
- Full-time
The Principal Material Artist will work closely with the Lead Material Artist, Tech Art, Art, and Engineering teams to develop robust and scalable shader systems, master materials, and
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Field Services Engineer
DISCO HI-TEC AMERICA, INC.
Montreal, QC
- Full-time
…employees thrive, grow, and contribute to shaping the future of technology. DISCO Corporation’s U.S affiliate, DISCO Hi-Tec America, Inc. (DHA), is looking to expand our Equipment…
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Data Architect
Confiar Services
Toronto, ON
- $65 to $70 CAD / hour
- Contract
We are seeking an experienced Azure Data Architect to design and lead secure, scalable enterprise data solutions on Azure. The ideal candidate will have strong expertise in Azure…
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Incident Management Lead
Altis
Toronto, ON
- $125,000 to $140,000 CAD / year
- Full-time
We’re looking for an experienced Incident Management Lead to join a leading organization in the financial technology and payments sector. In this highly visible role, you’ll take command…
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Quality Engineer
Randstad Digital
Toronto, ON
- Contract
A leading global financial institution is seeking an experienced QA Consultant specializing in Treasury, Payments, and Transaction Services to join its enterprise technology team.
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TikTok Commerce - Marketing Campaign Manager
TikTok
Toronto, ON
- Full-time
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn…
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Sales Vertical Manager - Global Business Solutions - Canada
TikTok
Toronto, ON
- Full-time
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn…
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Team Lead
PrecisionERP / PrecisionIT
Toronto, ON · Greater Toronto Area, Canada
- Full-time
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Directeur (trice) technique / Technical Director
Avera Audiovisual
Montreal, QC
- Full-time
…all technical operations, optimize the use of resources, and lead the adoption of innovative solutions to ensure operational excellence at every event. Through their leadership and vision,…
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Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
…for the future using trend-setting connection and automation technology. Wherever they are needed - for example, in transportation infrastructure, electromobility, for clean water,…
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Field Service Technician II
Moneris
AB · Edmonton
- Full-time
Reporting Relationship: You will report to the Team Lead, Field Operations Jugraj Singh.
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Operations Manager, Facilities
Medcan
Toronto, ON
- $73,699 to $101,335 CAD / year
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Mississauga, ON
- Full-time
The Vice President (VP) / Senior Software Engineer – Technical Remediation & Enablement Lead is a hands-on, code-level technical specialist responsible for driving the direct remediation of…
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Director, Insurance
CIBC
Toronto, ON
- Full-time
…internal relationships across the organization in and outside of technology, including negotiating and influencing opinion. In addition, you’ll provide sophisticated analysis of complex…
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Senior Manager, Lifecycle Management & Reliability
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Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
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Manager, Advertising Yield and Technology
BMO
Toronto, ON · YNG
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The Manager, Advertising Yield & Technology is responsible for the day-to-day management and innovation of our advertising platforms along with the execution of our monetization strategy…
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Senior Manager, SecOps
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
Lead the Security Operations function, establishing strategic direction, operational processes, and service delivery standards for threat detection, incident response, and security…
Added 14 mins ago
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Senior Manager, SecOps
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
Lead the Security Operations function, establishing strategic direction, operational processes, and service delivery standards for threat detection, incident response, and security…
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Regional Sales Manager
ApplyBoard
Kitchener, ON
- Full-time
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Architecte PLM Senior / Senior PLM Architect
Airbus
Mirabel, QC · Montreal, QC
- Full-time
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GLOBAL KNOWLEDGE , TRAINING AND DEVELOPMENT LEAD
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Global Knowledge Training and Development Lead plays a key role in enabling employees and service teams with the information, resources, and learning experiences needed to effectively…

Oracle

Sr Customer Success Manager - Oracle Health

Canada

$79,900 to $131,300 CAD / year · Full-time

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Job details

Pay: $79,900 to $131,300 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.

Responsibilities

Key Responsibilities Strategic Partnership & Executive Engagement

Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.

Customer Success & Value Realization

Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
Monitor customer health, identify risk signals early, and coordinate mitigation plans.

Cross-Functional Leadership

Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Advocate for customer needs in product planning and innovation discussions.

Operational Excellence

Develop and execute customer success plans, communication cadences, and governance structures.
Ensure all commitments - contractual, operational, and strategic - are tracked, met, and clearly communicated.
Maintain accurate account documentation, forecasting inputs, and health assessments.

Retention, Growth & Business Impact

Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
Support commercial planning through insights on customer priorities, risks, and partnership trajectory.

Leadership & Thought Partnership

Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
Mentor junior team members and support organizational development initiatives.

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Vacancy Type - Replacement Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

The Customer Success Executive drives value realization and long-term partnership health for high-impact customers by acting as a trusted advisor. They are responsible for managing the customer lifecycle, including adoption, retention, and identifying expansion opportunities through strategic engagement.

Requirements

The role requires strong business acumen, executive communication skills, and the ability to navigate complex organizational environments. Candidates must demonstrate experience in managing strategic relationships and driving measurable outcomes aligned with customer KPIs.

Skills

Customer success
Strategic planning
Relationship management
Business acumen
Executive communication
Risk mitigation
Value realization
Stakeholder management
Account management
Data analysis
Project management
Consultative selling
Leadership
Problem solving

Benefits

Medical
Life insurance
Retirement options
Volunteer programs

Visa sponsorship

Not detected in the job text

Keywords

Oracle Health
Customer Success
Strategic Partnership
Value Realization
Account Management
KPIs
Cloud Solutions
AI
Business Acumen
Executive Engagement
Retention
Product Expansion
Risk Management
Stakeholder Alignment
Governance
Forecasting
Consulting
Customer Experience

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