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Added 1 hour ago
ES
Senior Consultant (BudgetPro)
Euna Solutions
Oakville, ON
- Full-time
Lead client engagements with a consultative mindset, ensuring clear communication and alignment across stakeholders.
Added 4 hours ago
LG
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Cambridge, ON
- Full-time
Lead cross-functional project teams, coordinating Engineering, Fabrication, Purchasing, Service, Installation, and external partners.
Added 4 hours ago
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General Manager in Training
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- Full-time
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Level II Security Systems Technician
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Labourer
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Concord, ON
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Salesforce Platform Owner
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Postdoctoral Fellow - Surgical and Interventional Sciences
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Senior Health & Safety Specialist
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Senior Electrical Engineer
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Controls and Automation Engineer
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Intermediate Electrical Engineer
Saltworks Technologies
Richmond, BC
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Oracle

Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite – Products

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

Job Description

If you’re a senior-level NetSuite consultant with experience in the Consumer Goods, Industrial & Equipment, Food & Beverage or Life Sciences industry, and you want to grow in a fast-paced, client-focused environment, the NetSuite ACS team is the place for you!Join Oracle to build your expertise in AI and cloud technology and help customers maximize the value of NetSuite --- Oracle's leading AI-powered cloud ERP platform.

Are you passionate about helping organizations solve complex business challenges through innovative technology solutions? We are seeking an experienced consulting professional to serve as a trusted advisor to our customers, driving business transformation through deep industry expertise, strong business acumen, and leading-edge technology solutions.

In this role, you will partner with customer stakeholders to understand business objectives, design and implement high-quality solutions, and guide organizations through complex transformation initiatives. You will leverage industry best practices, NetSuite expertise, AI-powered capabilities, and consulting experience to deliver measurable business outcomes while ensuring successful engagement execution.

As a senior member of the consulting organization, you will lead solution design and implementation efforts, provide technical and functional leadership to engagement teams, influence executive-level decision-making, and resolve complex customer challenges. You will also contribute to business development activities by providing subject matter expertise, shaping solution strategies, and identifying opportunities to expand customer value.

Success in this role requires balancing strategic advisory capabilities with hands-on solution leadership to help customers accelerate adoption, optimize operations, and maximize the value of their NetSuite investment.

Career Level - IC3

Responsibilities Displayed In The Job Posting

The Advanced Customer Support / Managed Services team of Oracle NetSuite Professional Services is seeking a Sr Principal Consultant, ideally with Consumer Goods, Industrial & Equipment, Food & Beverage or Life Sciences industry expertise.

Oracle NetSuite's Advanced Customer Support (ACS) organization provides ongoing functional and technical guidance that helps customers continuously optimize and expand their NetSuite investment. Through our SuiteReview methodology and strategic advisory services, ACS partners with customers to identify opportunities, address business challenges, and maximize long-term value from their ERP platform. With a rapidly growing customer base and strong demand across North America, we are expanding our team of industry-focused consultants.

Responsibilities include:

Lead identification, assessment, and prioritization of opportunities to maximize customer value from NetSuite through ACS's SuiteReview methodology, delivering strategic recommendations and roadmaps to address business process, technology, and organizational gaps
Serve as a trusted advisor to customer leadership, providing strategic guidance, influencing key business and technology decisions, and driving adoption of leading practices
Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
Maintain deep product expertise and pursue relevant Oracle and NetSuite certifications
Integrate AI-driven tools, methodologies, and Oracle AI capabilities into customer solutions and advisory engagements to drive business value
Collaborate across ACS, Technical Services, Support, POS, eCommerce, OpenAir, and Platform Technical Services teams to deliver integrated customer solutions
Drive customer success through consistent execution of ACS methodologies, operational processes, and delivery standards
Minimal travel required

Preferred Qualifications include:

8+ years of overall relevant domain experience in one or more of NetSuite’s core industry markets (e.g. Supply Chain Management, Operations, Manufacturing, Warehouse Distribution, Food & Beverage, Retail, MedTech, R&D/CROs, Pharmaceuticals/BioTech)
Strong understanding of NetSuite modules including Financials, CRM, Inventory Management, Order Management, eCommerce, WIP/Routing, Demand Planning, Warehouse and fulfillment
Proven experience in business process consulting, with a track record of analyzing, optimizing, and recommending improvements to enhance organizational performance
5+ years external consulting role experience with sustained C-suite interactions
Experience with defining requirements for complex customizations and integrations
Proven custom development analysis, design, and testing skills
Strong communication skills
Passion for driving Customer satisfaction
Project and/or team leadership experience
Finance and/or Accounting professional and/or academic background a plus
NetSuite ERP Consultant or other relevant product certifications a plus
Ability to lead and influence cross-functional teams with diverse functional, process, organizational change, and technical expertise
Ability to synthesize information into a coherent story, strategic vision, and execution roadmap

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy .

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $93,900 - $143,900 per year.

US: Hiring Range in USD from: $87,000 - $187,000 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

Vacancy Type - Replacement Position

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Responsibilities

Lead SuiteReview assessments and advise customer leadership on opportunities, business process improvements, and roadmaps that maximize the value of NetSuite. Architect and guide complex solutions, integrate AI capabilities, collaborate across Oracle service teams, and ensure consistent delivery of customer engagements.

Requirements

The role prefers 8+ years of relevant experience in NetSuite industry markets and 5+ years in external consulting, including sustained C-suite interaction. Candidates should have strong NetSuite module knowledge, business process consulting and complex customization or integration experience, communication and leadership skills, and the ability to shape strategic roadmaps; relevant certifications and a finance or accounting background are advantageous.

Skills

NetSuite ERP Consulting
Business Process Consulting
Strategic Advisory
Solution Architecture
Solution Design and Implementation
Requirements Definition
Customization and Integration Analysis
Custom Development Testing
AI Integration
Inventory Management
Order Management
Supply Chain Management
Project Leadership
Cross-Functional Team Leadership

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Flexible Spending Accounts
Commuter and Parking Benefits
401(k) Plan with Company Match
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Parental Leave
Adoption Assistance
Employee Stock Purchase Plan
Financial Planning
Group Legal Benefits
Voluntary Auto Insurance
Homeowner Insurance
Pet Insurance
Bonus Eligibility
Equity Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Oracle NetSuite
Advanced Customer Support
Managed Services
SuiteReview
NetSuite ERP
AI-Powered Cloud ERP
Oracle AI
Technical Services
Financials
CRM
Inventory Management
Order Management
E-Commerce
Work in Process
Routing
Demand Planning
Warehouse and Fulfillment
Supply Chain Management
Manufacturing
Food and Beverage
Retail
MedTech
Pharmaceuticals
Biotechnology
Business Process Optimization
Solution Architecture
Customizations and Integrations
Customer Success
Executive Advisory

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