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Added 44 mins ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Enterprise, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to join the Enterprise Financial Services Division on a full-time…
Added 1 hour ago
KD
Technicien en Automatisation et Contrôle | Automation and Control Technician
Keurig Dr Pepper
Montreal, QC
- Full-time
The Automation and Control Technician is responsible for ensuring the proper operation, maintenance, troubleshooting, and improvement of automation and control systems for production…
Added 1 hour ago
E
Junior AI Developer
Ericsson
Ottawa, ON
- Full-time
…leverage Artificial Intelligence to improve product quality, test automation, engineering productivity, and verification efficiency. We are looking for a passionate Junior AI Developer who…
Added 1 hour ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…core expertise lies in advising clients on cybersecurity and business/system architecture through our Virtual CIO services, developing cutting-edge solutions via application development and…
Added 1 hour ago
T
Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
…focuses on web and mobile development, artificial intelligence, automation, and custom digital products that streamline operations and support growth. By combining technical expertise with…
Added 1 hour ago
T
Information Management Specialist
Tookli
Toronto, ON
- Full-time
…supporting the deployment and use of information management systems, and collaborating with technical teams to align information practices with business and compliance requirements. The…
Added 1 hour ago
PC
Campus Talent Acquisition, Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
…experience, and candidate outcomes through the effective use of systems, AI, automation, and continuous…
Added 1 hour ago
V
Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
Leveraging strong Finance process expertise and a deep understanding of business planning, controls, and performance management, you act as a trusted advisor to Finance leadership - pairing…
Added 1 hour ago
TR
Forward Deployed Engineer (Internal tools)
Trexo Robotics
Mississauga, ON
- $100,000 to $140,000 USD / year
- Full-time
Work directly with internal teams (e.g. finance, marketing, business operations, regulatory, or production) to understand how work actually happens, identify the highest-impact bottlenecks,…
Added 1 hour ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
The business brings together property marketing, listing coordination, lead generation, digital tools, customer communication, and leasing support within one service model.
Added 1 hour ago
PC
Campus Talent Acquisition, Senior Associate (Bilingual FR/EN) (Contract)
Pwc Canada
Montreal, QC
- Full-time
…experience, and candidate outcomes through the effective use of systems, AI, automation, and continuous…
Added 2 hours ago
OA
Product Software Developer
OpenRoad Auto
Richmond, BC
- Full-time
Join OpenRoad Auto Group's IT Business Technology team and work on high-impact initiatives spanning Marketing, HR, BDC, Finance & Insurance, Sales, Service, Parts, and Corporate Operations.…
Added 2 hours ago
N
Manager, Security GRC
nesto
Canada
- Full-time
…financial institutions modernize lending through AI intelligent automation, AI & Cloud proprietary technology, and business process outsourcing (BPO)…
Added 2 hours ago
AT
Administrative Coordinator
AOT Technologies
Victoria, BC
- Full-time
…solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our…
Added 2 hours ago
E
Firmware Developer
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Pitt Meadows, BC
- Full-time
…service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around…
Added 2 hours ago
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Systems Designer
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- Full-time
…service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around…
Added 2 hours ago
P
Financial Analyst, FP&A
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- Full-time
…Analytics, working closely with Finance colleagues, traders, and business leaders to explain what is driving results. You will help improve and automate the reports that leadership relies…
Added 2 hours ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…deliver secure, reliable, and user-centred solutions that support business objectives, while translating business strategy into architectural and delivery…
Added 2 hours ago
P
Marketing Lead
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Winnipeg, MB
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Added 2 hours ago
Administrative Coordinator
AOT Technologies
Victoria, BC
…solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our…
Added 2 hours ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
…meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the…
Added 2 hours ago
EI
Paralegal
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Calgary, AB
- Full-time
As a Paralegal, you will support the Associate General Counsel for the Global High-Tech and Data Center business, helping deliver practical and timely legal support in a fast-paced, global…
Added 3 hours ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Winnipeg, MB
- Full-time
Coordinate national implementation projects for new customer onboarding, business transitions, re-implementations, and strategic logistics initiatives.
Added 3 hours ago
E
Junior AI Developer
Ericsson
Ottawa, ON
- Full-time
…leverage Artificial Intelligence to improve product quality, test automation, engineering productivity, and verification efficiency. We are looking for a passionate Junior AI Developer who…
Added 3 hours ago
M
Lead Full Stack Engineer
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Waterloo, ON
- Full-time
…deliver secure, reliable, and user-centred solutions that support business objectives, while translating business strategy into architectural and delivery…

Orbis Corporation

Global IT Support Engineer

Vancouver, BC, Canada

The annual base salary for this position will be between $70,000 and $80,000 per year. · Full-time

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Job details

Pay: The annual base salary for this position will be between $70,000 and $80,000 per year.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Our End User Support team in Vancouver is hiring a Global IT Support Engineer to keep colleagues in eight countries productive and secure. You will be the first point of contact for technical issues, owning each one from the first report through to root cause, across Microsoft 365, Intune, Entra ID and AWS. It is hands-on work with real ownership, and the people you support are the ones who keep our investment teams running.

Why Orbis?

Culture. We are committed to our Core Values. We encourage intellectual curiosity and individualism as well as collaboration across different areas of the business. We seek to hear our people’s voices – whether quiet or loud. Sharing ideas and challenging the status quo are commonplace.
Autonomy. While guidance and support are provided, team members own their work and projects.
Growth opportunities. We support our people in continuous learning and development.
Agile environment. We are committed to providing a work environment that balances the needs of our clients; the needs of our teams; and the personal needs, commitments, and interests of our people.
Philanthropy. Our people can contribute to society in a unique and personal way, through various philanthropy opportunities and programmes.

What will your responsibilities be?

Resolve incidents and service requests, remotely and in person, within agreed SLAs and KPIs, keeping users informed until the issue is closed.
Deploy and support end-user devices across their full lifecycle, including configuration, patching, inventory and warranties.
Run employee onboarding and offboarding, including accounts, permissions, passwords, multifactor authentication and access requests.
Administer Microsoft 365, Intune, Entra ID and AWS services, including Teams, Exchange Online, SharePoint and meeting room technology.
Work with colleagues to find root causes, and escalate complex issues while maintaining ownership and communication.
Automate routine support work with PowerShell, and use approved AI tools to improve triage, troubleshooting and knowledge content while protecting company and user data.
Write the documentation, procedures and knowledge base articles that make the next fix faster.
Respond to suspected phishing, malware and compromised accounts in line with our security procedures.
Support colleagues across time zones, including agreed out-of-hours coverage where required.

About you

Experienced in enterprise application support across cloud and on-prem environments.
Strong analytical and troubleshooting skills with a structured approach.
Clear communicator who remains composed under pressure.
Ownership-driven, autonomous, and proactive in improving systems and processes.
Strong collaborator with a security-minded approach to operations.
Disciplined in documentation, operational rigour, and continuous improvement.
Comfortable with scripting/automation and eager to advance these skills.

Nice to have

Vendor contract and SLA management experience.
Relevant certifications, e.g.:
- Microsoft Certified: Azure Administrator / Azure Engineer
- AWS SysOps Administrator or Solutions Architect Associate
- Comptia certifications (A+, Security+)
Experience in financial services or another regulated industry.
Understanding of ITIL and service management practices.

What we offer

The annual base salary for this position will be between $70,000 and $80,000 per year. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, and experience. We offer very competitive total compensation, with strong performers earning higher performance-based bonuses.

Instructions for application

To complete your application, please submit your resume, cover letter and transcripts (all post-secondary to this point; unofficial are accepted).

Apply About employer

More about this job

Responsibilities

Resolve and own user incidents and service requests, support end-user devices throughout their lifecycle, and administer Microsoft 365, Intune, Entra ID, and AWS services. Improve support through automation, documentation, security incident response, root-cause analysis, and clear communication with colleagues across time zones.

Requirements

Candidates should have experience supporting enterprise applications across cloud and on-premises environments, strong analytical troubleshooting skills, and clear communication under pressure. The role also calls for ownership, collaboration, security awareness, disciplined documentation, and comfort with scripting and automation; relevant certifications and regulated-industry experience are desirable.

Skills

Enterprise Application Support
Incident Management
Troubleshooting
Microsoft 365 Administration
Intune Administration
Entra ID Administration
AWS Administration
User Onboarding and Offboarding
PowerShell Scripting
Automation
Cybersecurity Incident Response
Technical Documentation
Root Cause Analysis
Service Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Intune
Entra ID
AWS
Teams
Exchange Online
SharePoint
PowerShell
Artificial Intelligence Tools
End-User Support
Enterprise Application Support
Cloud Environments
On-Premises Environments
Incident Management
Service Requests
Service-Level Agreements
Key Performance Indicators
Device Configuration
Patching
Inventory Management
Onboarding
Offboarding
Multifactor Authentication
Root Cause Analysis
Phishing Response
Malware Response
ITIL
Vendor Contract Management
Financial Services
Security Operations

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