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Added 29 mins ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
…smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top…
Added 29 mins ago
HS
Site Reliability Engineer- EDI
Hyve Solutions
ON · Ontario, Canada
- $70,000 to $110,000 CAD / year
- Full-time
Identify capacity, resilience, security, and operational risks, then drive practical remediation and continuous improvement initiatives.
Added 29 mins ago
A
Senior Project Manager
Airswift
Calgary, AB
- Contract
Support continuous improvement initiatives related to project development processes and standards.
Added 29 mins ago
OI
Global IT Support Engineer
Orbis Investments
Burnaby, BC
- Full-time
Disciplined in documentation, operational rigour, and continuous improvement.
Added 29 mins ago
M-
Head of Engineering
Mitrex - Building-Integrated Solar Technology
Toronto, ON
- Full-time
Drive continuous improvement of existing products and systems for performance, manufacturability and cost
Added 44 mins ago
ON
Operating Practices Officer
Ontario Northland
Cochrane, ON
- $100,412 to $118,114 CAD / year
- Full-time
The Operating Practices Officer is responsible for the design, delivery, administration, and continuous improvement of Canadian Rail Operating Rules (CROR), Transportation of Dangerous…
Added 59 mins ago
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Cloud Engineer
Irth
Canada
- Full-time
…and damage-prevention customers rely on every day. As a Cloud Engineer, you will help operate, secure, and continuously improve the production environments that power these…
Added 59 mins ago
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Mechanical Engineer (Project Manager II)
Go2STAFFING
Vaughan, ON
- Full-time
…consulting firm in the Greater Toronto Area, is seeking a Mechanical Engineer (Project Manager II) to join its team in…
Added 59 mins ago
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Python Backend Engineer
Wissen Technology
Montreal, QC
- Full-time
Added 59 mins ago
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Project Manager, Lakeshore West Construction Management
Metrolinx
Canada
- Full-time
…delivery models, would be an asset to identify opportunities for continuous improvement, cost optimization, effective budget management, and efficient project…
Added 1 hour ago
AG
Geotechnical/Tailings Management Engineer
Artemis Gold - Blackwater Project
BC
- Other
…Demonstrated initiative, adaptability, and a commitment to continuous improvement and operational excellence.• Strong organizational/time management…
Added 1 hour ago
OC
Global IT Support Engineer
Orbis Corporation
Vancouver, BC
- Full-time
Disciplined in documentation, operational rigour, and continuous improvement.
Added 1 hour ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
Support supplier development and continuous improvement initiatives by collaborating with suppliers and internal stakeholders to strengthen quality processes, improve performance, and…
Added 1 hour ago
CS
Project Engineer
CQ Search Group Ltd.
Vaughan, ON
- $130,000 to $140,000 CAD / year
- Full-time
Customer-focused mindset with the ability to incorporate feedback into continuous improvement efforts
Added 1 hour ago
ON
Operating Practices Officer
Ontario Northland
Cochrane, ON
- Full-time
The Operating Practices Officer is responsible for the design, delivery, administration, and continuous improvement of Canadian Rail Operating Rules (CROR), Transportation of Dangerous…
Added 1 hour ago
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Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
Enbridge
Calgary, AB · Toronto, ON
- Full-time
Advance regulatory compliance, battery safety, thermal runaway prevention, emergency preparedness, and continuous improvement while mentoring engineers and influencing multidisciplinary…
Added 1 hour ago
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Montreal, QC
- Full-time
Standardize office practices between Montréal and Toronto and contribute to continuous improvement and governance initiatives.
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Electrical Engineer
Dillon Consulting Limited
Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · Chatham, ON
- Full-time
Dillon’s Electrical Discipline is looking for an Electrical Engineer to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on…
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Electrical Engineer
Dillon Consulting Limited
Windsor, ON
- Full-time
Your opportunity Dillon’s Electrical Discipline is looking for an Electrical Engineer or EIT to fill an existing vacancy within our multidisciplinary team of professionals. You will have…
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Photonics Engineer, R&D
Dream Photonics Inc.
Vancouver, BC
- $90,000 to $130,000 CAD / year
- Full-time
Contribute to the continuous improvement of engineering processes, documentation, and design workflows as the organization scales.
Added 2 hours ago
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Sales Engineer - Renewable Energy (Wind)
Progressive
Montreal, QC
- $113,000 to $127,000 USD / year
- Full-time
Contribute to the continuous improvement of technical sales processes and best practices.
Added 2 hours ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Actively seek and support continuous improvement and automation opportunities within the engineering practice
Added 2 hours ago
C
Sr. Consultant, Enterprise Scheduling Engineering
CIBC
Toronto, ON
- Full-time
…technologies, including incident resolution, root cause analysis, and continuous improvement activities to strengthen service reliability and…
Added 2 hours ago
HA
Senior Electrical Engineer (Science & Technology)
H.H. Angus & Associates Ltd.
Toronto, ON
- Full-time
We’re looking for a detail-oriented and solutions-focused Senior Electrical Engineer to join our Science & Technology team and play a critical role in delivering complex, high-value…
Added 2 hours ago
AS
Quality Engineer
AgileGrid Solutions
Canada
- Full-time
Manpower is seeking an experienced Quality Engineer for an opportunity in Collingwood, Ontario. This role is suited to a quality-focused professional who enjoys working with production…

Orbis Corporation

Global IT Support Engineer

Vancouver, BC, Canada

The annual base salary for this position will be between $70,000 and $80,000 per year. · Full-time

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Job details

Pay: The annual base salary for this position will be between $70,000 and $80,000 per year.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Our End User Support team in Vancouver is hiring a Global IT Support Engineer to keep colleagues in eight countries productive and secure. You will be the first point of contact for technical issues, owning each one from the first report through to root cause, across Microsoft 365, Intune, Entra ID and AWS. It is hands-on work with real ownership, and the people you support are the ones who keep our investment teams running.

Why Orbis?

Culture. We are committed to our Core Values. We encourage intellectual curiosity and individualism as well as collaboration across different areas of the business. We seek to hear our people’s voices – whether quiet or loud. Sharing ideas and challenging the status quo are commonplace.
Autonomy. While guidance and support are provided, team members own their work and projects.
Growth opportunities. We support our people in continuous learning and development.
Agile environment. We are committed to providing a work environment that balances the needs of our clients; the needs of our teams; and the personal needs, commitments, and interests of our people.
Philanthropy. Our people can contribute to society in a unique and personal way, through various philanthropy opportunities and programmes.

What will your responsibilities be?

Resolve incidents and service requests, remotely and in person, within agreed SLAs and KPIs, keeping users informed until the issue is closed.
Deploy and support end-user devices across their full lifecycle, including configuration, patching, inventory and warranties.
Run employee onboarding and offboarding, including accounts, permissions, passwords, multifactor authentication and access requests.
Administer Microsoft 365, Intune, Entra ID and AWS services, including Teams, Exchange Online, SharePoint and meeting room technology.
Work with colleagues to find root causes, and escalate complex issues while maintaining ownership and communication.
Automate routine support work with PowerShell, and use approved AI tools to improve triage, troubleshooting and knowledge content while protecting company and user data.
Write the documentation, procedures and knowledge base articles that make the next fix faster.
Respond to suspected phishing, malware and compromised accounts in line with our security procedures.
Support colleagues across time zones, including agreed out-of-hours coverage where required.

About you

Experienced in enterprise application support across cloud and on-prem environments.
Strong analytical and troubleshooting skills with a structured approach.
Clear communicator who remains composed under pressure.
Ownership-driven, autonomous, and proactive in improving systems and processes.
Strong collaborator with a security-minded approach to operations.
Disciplined in documentation, operational rigour, and continuous improvement.
Comfortable with scripting/automation and eager to advance these skills.

Nice to have

Vendor contract and SLA management experience.
Relevant certifications, e.g.:
- Microsoft Certified: Azure Administrator / Azure Engineer
- AWS SysOps Administrator or Solutions Architect Associate
- Comptia certifications (A+, Security+)
Experience in financial services or another regulated industry.
Understanding of ITIL and service management practices.

What we offer

The annual base salary for this position will be between $70,000 and $80,000 per year. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, and experience. We offer very competitive total compensation, with strong performers earning higher performance-based bonuses.

Instructions for application

To complete your application, please submit your resume, cover letter and transcripts (all post-secondary to this point; unofficial are accepted).

Apply About employer

More about this job

Responsibilities

Resolve and own user incidents and service requests, support end-user devices throughout their lifecycle, and administer Microsoft 365, Intune, Entra ID, and AWS services. Improve support through automation, documentation, security incident response, root-cause analysis, and clear communication with colleagues across time zones.

Requirements

Candidates should have experience supporting enterprise applications across cloud and on-premises environments, strong analytical troubleshooting skills, and clear communication under pressure. The role also calls for ownership, collaboration, security awareness, disciplined documentation, and comfort with scripting and automation; relevant certifications and regulated-industry experience are desirable.

Skills

Enterprise Application Support
Incident Management
Troubleshooting
Microsoft 365 Administration
Intune Administration
Entra ID Administration
AWS Administration
User Onboarding and Offboarding
PowerShell Scripting
Automation
Cybersecurity Incident Response
Technical Documentation
Root Cause Analysis
Service Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Intune
Entra ID
AWS
Teams
Exchange Online
SharePoint
PowerShell
Artificial Intelligence Tools
End-User Support
Enterprise Application Support
Cloud Environments
On-Premises Environments
Incident Management
Service Requests
Service-Level Agreements
Key Performance Indicators
Device Configuration
Patching
Inventory Management
Onboarding
Offboarding
Multifactor Authentication
Root Cause Analysis
Phishing Response
Malware Response
ITIL
Vendor Contract Management
Financial Services
Security Operations

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