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Added 11 mins ago
TT
Retail Store Associate Temporary Part Time Winners
The TJX Companies, Inc.
Bridgewater, NS
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 11 mins ago
Advisor Associate - Hamilton
Scotiabank
Hamilton, ON
The Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in…
Added 11 mins ago
Customer Experience Associate - Orillia Branch (22.5 Hours/Week)
Scotiabank
Orillia, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 mins ago
ScotiaMcLeod Administrative Associate
Scotiabank
White Rock, BC
As an Administrative Associate you will work closely with a Wealth Advisor in the development and management of their book of business by providing effective client service and contributing…
Added 11 mins ago
TH
Assistant Store Manager
The Home Depot
Brantford, ON
- Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 11 mins ago
TP
Institutional Client Service Associate
TDS Personnel
Toronto, ON
- Contract
Our client, a leading global investment management firm, is seeking an Institutional Client Service Associate to join their Toronto team on a six-month contract basis. In this entry-level…
Added 26 mins ago
FB
Warehouse Associate
Foundation Building Materials
Calgary, AB
- Other
…development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse…
Added 26 mins ago
OR
Wireless Sales Associate - 3040 Kamloops
OSL Retail Services Inc
Kamloops, BC
- Other
Wireless Sales Associate | Full-TimeKamloops, BC
Added 26 mins ago
S
Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
Reports To: Nicole Davidson, Associate General Counsel
Added 26 mins ago
ZB
Master Data Governance Lead Analyst
Zimmer Biomet Canada, Inc
Mississauga, ON
- Other
…organization's operations, across four master-data domains: Material, Customer, Supplier, and Finance. The role supports end users in North America, South America, Europe, and Asia, with…
Added 26 mins ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
Reporting to the Associate Vice-President, Human Resources & Organizational Development (AVP, HROD), the Director, Talent directs the strategic talent acquisition, workforce planning, and…
Added 41 mins ago
SL
Warehouse Associate
Sabre Ltd
Calgary, AB
- Full-time
…Alberta. We deliver customized electrical systems and field services for customers across a range of commercial and industrial…
Added 41 mins ago
T
Personal Banking Associate Trainee
TD
Red Deer, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 41 mins ago
T
Customer Experience Associate
TD
Drayton Valley, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 41 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 41 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 41 mins ago
T
Customer Experience Associate - Sherbrooke, King Ouest (Part-time, 15h/week)
TD
Sherbrooke, QC
- Part-time
…ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux clients actuels et potentiels de la TD. En succursale, nous comprenons les…
Added 41 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 41 mins ago
T
Personal Banking Associate - Prince-Arthur (15 hours)
TD
Montreal, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 41 mins ago
NC
Events Security Associate
Niagara Casinos
Niagara Falls, ON · Fallsview Casino
- Part-time
Providing excellent customer service by interacting with patrons and associates in a professional, friendly, helpful and approachable manner
Added 41 mins ago
TI
Business Development Associate
Themesoft Inc.
Mississauga, ON
- Part-time
Position: Business Development Associate (Part-Time)
Added 41 mins ago
RI
Senior Investor Relations Associate
Romspen Investment Corporation
Toronto, ON
- Full-time
The Senior Investor Relations Associate is a key member of our Investor Relations team, responsible for providing exceptional service to our investors. This role involves managing investor…
Added 56 mins ago
B
Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
…Benefits, Recruitment, Relocation and Training, the Sourcing Associate leads sourcing activities and negotiations, acts as a trusted advisor to stakeholders on project deliverables,…
Added 56 mins ago
B
Associate, Commercial Banking (Public Sector Group)
BMO
Toronto, ON · FCP
- Full-time
The Associate, Public Sector is a unique career opportunity in commercial banking to work on large complex transactions with a high performing team while serving large public sector…
Added 56 mins ago
SD
Delivery Person, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kitchener, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Orbis Corporation

Global IT Support Engineer

Vancouver, BC, Canada

The annual base salary for this position will be between $70,000 and $80,000 per year. · Full-time

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Job details

Pay: The annual base salary for this position will be between $70,000 and $80,000 per year.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Our End User Support team in Vancouver is hiring a Global IT Support Engineer to keep colleagues in eight countries productive and secure. You will be the first point of contact for technical issues, owning each one from the first report through to root cause, across Microsoft 365, Intune, Entra ID and AWS. It is hands-on work with real ownership, and the people you support are the ones who keep our investment teams running.

Why Orbis?

Culture. We are committed to our Core Values. We encourage intellectual curiosity and individualism as well as collaboration across different areas of the business. We seek to hear our people’s voices – whether quiet or loud. Sharing ideas and challenging the status quo are commonplace.
Autonomy. While guidance and support are provided, team members own their work and projects.
Growth opportunities. We support our people in continuous learning and development.
Agile environment. We are committed to providing a work environment that balances the needs of our clients; the needs of our teams; and the personal needs, commitments, and interests of our people.
Philanthropy. Our people can contribute to society in a unique and personal way, through various philanthropy opportunities and programmes.

What will your responsibilities be?

Resolve incidents and service requests, remotely and in person, within agreed SLAs and KPIs, keeping users informed until the issue is closed.
Deploy and support end-user devices across their full lifecycle, including configuration, patching, inventory and warranties.
Run employee onboarding and offboarding, including accounts, permissions, passwords, multifactor authentication and access requests.
Administer Microsoft 365, Intune, Entra ID and AWS services, including Teams, Exchange Online, SharePoint and meeting room technology.
Work with colleagues to find root causes, and escalate complex issues while maintaining ownership and communication.
Automate routine support work with PowerShell, and use approved AI tools to improve triage, troubleshooting and knowledge content while protecting company and user data.
Write the documentation, procedures and knowledge base articles that make the next fix faster.
Respond to suspected phishing, malware and compromised accounts in line with our security procedures.
Support colleagues across time zones, including agreed out-of-hours coverage where required.

About you

Experienced in enterprise application support across cloud and on-prem environments.
Strong analytical and troubleshooting skills with a structured approach.
Clear communicator who remains composed under pressure.
Ownership-driven, autonomous, and proactive in improving systems and processes.
Strong collaborator with a security-minded approach to operations.
Disciplined in documentation, operational rigour, and continuous improvement.
Comfortable with scripting/automation and eager to advance these skills.

Nice to have

Vendor contract and SLA management experience.
Relevant certifications, e.g.:
- Microsoft Certified: Azure Administrator / Azure Engineer
- AWS SysOps Administrator or Solutions Architect Associate
- Comptia certifications (A+, Security+)
Experience in financial services or another regulated industry.
Understanding of ITIL and service management practices.

What we offer

The annual base salary for this position will be between $70,000 and $80,000 per year. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, and experience. We offer very competitive total compensation, with strong performers earning higher performance-based bonuses.

Instructions for application

To complete your application, please submit your resume, cover letter and transcripts (all post-secondary to this point; unofficial are accepted).

Apply About employer

More about this job

Responsibilities

Resolve and own user incidents and service requests, support end-user devices throughout their lifecycle, and administer Microsoft 365, Intune, Entra ID, and AWS services. Improve support through automation, documentation, security incident response, root-cause analysis, and clear communication with colleagues across time zones.

Requirements

Candidates should have experience supporting enterprise applications across cloud and on-premises environments, strong analytical troubleshooting skills, and clear communication under pressure. The role also calls for ownership, collaboration, security awareness, disciplined documentation, and comfort with scripting and automation; relevant certifications and regulated-industry experience are desirable.

Skills

Enterprise Application Support
Incident Management
Troubleshooting
Microsoft 365 Administration
Intune Administration
Entra ID Administration
AWS Administration
User Onboarding and Offboarding
PowerShell Scripting
Automation
Cybersecurity Incident Response
Technical Documentation
Root Cause Analysis
Service Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Intune
Entra ID
AWS
Teams
Exchange Online
SharePoint
PowerShell
Artificial Intelligence Tools
End-User Support
Enterprise Application Support
Cloud Environments
On-Premises Environments
Incident Management
Service Requests
Service-Level Agreements
Key Performance Indicators
Device Configuration
Patching
Inventory Management
Onboarding
Offboarding
Multifactor Authentication
Root Cause Analysis
Phishing Response
Malware Response
ITIL
Vendor Contract Management
Financial Services
Security Operations

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