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Added 2 mins ago
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Senior Cloud Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Are you passionate about building scalable, secure, and modern cloud solutions? We're looking for a Senior Cloud Engineer who can combine deep technical expertise with business insight to…
Added 2 mins ago
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Senior Software Engineer - AI Oversight
OpenMined
Remote, Canada
- $126,000 to $160,000 USD / year
- Contract
- Remote
As a Senior Software Engineer, you'll work most closely with our Technical Lead Manager for AI Oversight, and you'll build core parts of this system and the products on top of it. You'll…
Added 32 mins ago
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Expert AI Engineering-CA
CN
Quebec, QC
- Full-time
…Engineering, or a related field, or equivalent experienceGoogle Cloud, Vertex AI, Machine Learning Engineer, Data Engineer, or related cloud or AI certification*Candidates with equivalent…
Added 32 mins ago
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Senior Data Engineer (Modern Data Stack) [Only Canada]
Tekton Labs
Canada
- Full-time
…Peru, Mexico, and the USA, we are looking for a Senior Data Engineer to join our team and collaborate directly with our client in the Canadian financial…
Added 32 mins ago
RI
Lead Oracle Artificial Intelligence
Raas Infotek
ON · Ontario, Canada
- Contract
The successful candidate will possess deep expertise in Oracle AI Agent Studio, Oracle Fusion Cloud Applications, AI architecture, GenAI technologies, and enterprise integration patterns.…
Added 32 mins ago
TI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Tekgence Inc
Brampton, ON
- Contract
We are looking for a seasoned AI first Senior Quality Engineer who is empowered to help the DevOps enablement team deliver highest level quality and is responsible for ensuring the team…
Added 32 mins ago
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Ping Engineer
Cloudious LLC
Toronto, ON
- Contract
Proven delivery track with authorization/authentication in on-premise and cloud environments, including Azure-based services and tech stack.
Added 32 mins ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
Cloud Operations Engineer – Azure / AKS / Terraform
Added 32 mins ago
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Systems Engineer, Sr
Company 3
Toronto, ON
- $42 to $61.54 CAD / hour
- Full-time
This role owns the architecture for studio infrastructure, ensuring reliability, performance, scalability, and security as production demands grow. The successful candidate will bring deep…
Added 32 mins ago
Member IT Services - Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Reporting to the Manager, Cloud Infrastructure and Security, the Senior Cloud & Infrastructure Engineer is responsible for building, operating, and improving the organization's Microsoft…
Added 47 mins ago
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Azure Data Consultant, Senior Associate
PwC
Toronto, ON
- Full-time
As a Senior Associate, Azure Data Engineer, you will play a key role in designing and building data solutions on Azure. You will work closely with project teams to deliver high-quality data…
Added 47 mins ago
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IT Systems Engineer
Algo Communication Products Ltd.
Burnaby, BC
- $95,000 to $115,000 CAD / year
We are looking for an IT Systems Engineer to support our Business Technology team. Reporting to the Business Technology & AI Lead. The successful candidate will serve as our primary…
Added 1 hour ago
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Microsoft Azure Administrator/Developer
Raise
Burnaby, BC
- Full-time
Implement Azure security for cloud solutions in a hybrid environment
Added 1 hour ago
RI
IT Cloud Data Engineer
Rivago Infotech Inc
Toronto, ON
- Contract
The Cloud Data Engineer is responsible for designing, building, and maintaining scalable data pipelines and Azuer cloud platforms. This role involves working with large datasets, optimizing…
Added 1 hour ago
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Senior Systems Engineer
Aviso
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Reporting to the Director, Infrastructure Operations, the Senior Systems Engineer is responsible for independently operating, engineering, and improving Aviso's hybrid infrastructure…
Added 1 hour ago
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Microsoft Azure Integration Developer
TEEMA
Vancouver, BC
- Contract
Solid understanding of Azure security, environment management, and Azure Monitor Background with Power Platform (Power Apps, Power Automate), Event Grid, or Key Vault is an asset Relevant…
Added 1 hour ago
MM
Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $103,000 CAD / year
- Full-time
Reporting to the Manager, Cloud Infrastructure and Security, the Senior Cloud & Infrastructure Engineer is responsible for building, operating, and improving the organization's Microsoft…
Added 1 hour ago
ST
AI Software Engineer
SS&C Technologies
Toronto, ON
- Full-time
Design, develop, test, and support scalable software applications and cloud-based solutions.
Added 1 hour ago
ST
AI Software Engineer
SS&C Technologies
Toronto, ON
- Full-time
Design, develop, test, and support scalable software applications and cloud-based solutions.
Added 1 hour ago
AW
Senior Systems Engineer
Aviso Wealth
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Reporting to the Director, Infrastructure Operations, the Senior Systems Engineer is responsible for independently operating, engineering, and improving Aviso’s hybrid infrastructure…
Added 1 hour ago
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Software Engineer II
TD
Toronto, ON
- Full-time
…mentoring, solution design, engineering quality, application security, production readiness, and operational…
Added 1 hour ago
KR
AI Delivery - Oracle Fusion AI
KTek Resourcing
Brampton, ON
- Contract
The successful candidate will possess deep expertise in Oracle AI Agent Studio, Oracle Fusion Cloud Applications, AI architecture, GenAI technologies, and enterprise integration patterns.…
Added 1 hour ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
☐ DevOps and Cloud Infrastructure: keeping everything running at scale
Added 1 hour ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
☐ DevOps and Cloud Infrastructure: keeping everything running at scale
Added 2 hours ago
T
DevOps Engineer
TechDoQuest
Canada
- Full-time
We are seeking a Advanced Site Reliability / DevOps Engineer to join the Fulfillment Services team, focused on infrastructure automation, cloud platform management, and CI/CD enablement.…

Orbis Investments

Global IT Support Engineer

Burnaby, BC, Canada

The annual base salary for this position will be between $70,000 and $80,000 per year. · Full-time

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Job details

Pay: The annual base salary for this position will be between $70,000 and $80,000 per year.
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Our End User Support team in Vancouver is hiring a Global IT Support Engineer to keep colleagues in eight countries productive and secure. You will be the first point of contact for technical issues, owning each one from the first report through to root cause, across Microsoft 365, Intune, Entra ID and AWS. It is hands-on work with real ownership, and the people you support are the ones who keep our investment teams running.

Why Orbis?

Culture. We are committed to our Core Values. We encourage intellectual curiosity and individualism as well as collaboration across different areas of the business. We seek to hear our people’s voices – whether quiet or loud. Sharing ideas and challenging the status quo are commonplace.
Autonomy. While guidance and support are provided, team members own their work and projects.
Growth opportunities. We support our people in continuous learning and development.
Agile environment. We are committed to providing a work environment that balances the needs of our clients; the needs of our teams; and the personal needs, commitments, and interests of our people.
Philanthropy. Our people can contribute to society in a unique and personal way, through various philanthropy opportunities and programmes.

What will your responsibilities be?

Resolve incidents and service requests, remotely and in person, within agreed SLAs and KPIs, keeping users informed until the issue is closed.
Deploy and support end-user devices across their full lifecycle, including configuration, patching, inventory and warranties.
Run employee onboarding and offboarding, including accounts, permissions, passwords, multifactor authentication and access requests.
Administer Microsoft 365, Intune, Entra ID and AWS services, including Teams, Exchange Online, SharePoint and meeting room technology.
Work with colleagues to find root causes, and escalate complex issues while maintaining ownership and communication.
Automate routine support work with PowerShell, and use approved AI tools to improve triage, troubleshooting and knowledge content while protecting company and user data.
Write the documentation, procedures and knowledge base articles that make the next fix faster.
Respond to suspected phishing, malware and compromised accounts in line with our security procedures.
Support colleagues across time zones, including agreed out-of-hours coverage where required.

About you

Experienced in enterprise application support across cloud and on-prem environments.
Strong analytical and troubleshooting skills with a structured approach.
Clear communicator who remains composed under pressure.
Ownership-driven, autonomous, and proactive in improving systems and processes.
Strong collaborator with a security-minded approach to operations.
Disciplined in documentation, operational rigour, and continuous improvement.
Comfortable with scripting/automation and eager to advance these skills.

Nice to have

Vendor contract and SLA management experience.
Relevant certifications, e.g.: Microsoft Certified (Azure Administrator / Azure Engineer), AWS SysOps Administrator or Solutions Architect Associate, Comptia certifications (A+, Security+)
Experience in financial services or another regulated industry.
Understanding of ITIL and service management practices.

What we offer

The annual base salary for this position will be between $70,000 and $80,000 per year. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, and experience. We offer very competitive total compensation, with strong performers earning higher performance-based bonuses.

Instructions for application

To complete your application, please submit your resume, cover letter and transcripts (all post-secondary to this point; unofficial are accepted).

About Orbis

We are a global firm with offices across eight countries, over 400 employees and more than $50 billion in assets under management. But those numbers don't define Orbis. It's our values, how we do things day-by-day, and how we add value for our clients that define us.

Our investment philosophy is fundamental, long-term and contrarian. As contrarian investors, we aim to take a different perspective, and this filters into everything we do. To invest differently, you need to think differently. This is encouraged by having teams of people with different backgrounds, experiences and ways of thinking.

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More about this job

Responsibilities

Resolve and own end-user incidents and service requests, support devices throughout their lifecycle, and manage onboarding, offboarding, accounts, permissions, and cloud services. Investigate root causes, respond to security incidents, automate routine work, maintain support documentation, and assist colleagues across time zones.

Requirements

Candidates should have experience supporting enterprise applications across cloud and on-premises environments, strong analytical and troubleshooting skills, and clear communication and collaboration abilities. The role also calls for ownership, security-minded operations, disciplined documentation, and comfort with scripting and automation; ITIL knowledge, relevant certifications, and regulated-industry experience are advantageous.

Skills

Enterprise Application Support
Incident Resolution
Troubleshooting
Microsoft 365 Administration
Intune Administration
Entra ID Administration
AWS Administration
PowerShell Scripting
Device Lifecycle Management
Identity and Access Management
Multifactor Authentication
Cybersecurity Incident Response
Root Cause Analysis
Documentation
Service Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Intune
Entra ID
AWS
Teams
Exchange Online
SharePoint
PowerShell
Multifactor Authentication
End-User Support
Incident Management
Service Requests
Service-Level Agreements
Key Performance Indicators
Device Lifecycle Management
Onboarding
Offboarding
Identity and Access Management
Phishing Response
Malware Response
Compromised Account Response
Root Cause Analysis
Automation
Artificial Intelligence Tools
Knowledge Base
ITIL
Vendor Contract Management
Financial Services
Azure Administrator
AWS SysOps Administrator

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