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FH
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Orbit Insurance Services

Inova Québec - Bilingual Sales Representative

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: A minimum of 3 years of experience, in personal lines, automobile & property insurance.
Posting language: English
Posted: Nov 2, 2026

Original job description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

What You’ll Do

Reporting to the Senior Manager, Sales & Service, you will handle inbound calls from customers seeking quotes or looking to expand their coverage. Your role is to uncover customer needs, recommend tailored insurance solutions, and provide accurate, competitive quotes. You’ll introduce new products and services, explain coverage options, and ensure a positive experience that builds loyalty and drives additional business. In addition, you’ll actively ask for referrals to help grow our sales pipeline and identify opportunities to deepen customer relationships. The core parts of your role will be to:

Selling products by establishing contact and developing relationships with prospects. Responding promptly to telephone inquiries and written requests. Following-up on ex-dates , re-quoting prospects from previous years, cancelled files, contacting leads generated, and asking for referrals.
Creating a trusting environment that fosters new sales opportunities and retention of existing business to increase sales potential.
Actively participating within the team unit and independently to continuously contribute to overall business improvement.
Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized.
Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up in EPICTackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.
Keep updated on company underwriting guidelines and changing markets.
Performs other duties within competence, as assigned.

Let’s Talk About You

This is the unique blend of skills and experience we would love to see in an ideal candidate:

An AMF license is required.
A minimum of 3 years of experience, in personal lines, automobile & property insurance.
Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner.
Superior time management and organizational skills to handle competing priorities.
Intermediate knowledge of Microsoft Office Suite applications. Preference given to candidates with experience using Epic, Applied Rating Services and Company portals.
The ability to communicate verbally and in writing, in English and French is required.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Salary Range

This position offers a competitive salary within a range from $55,011 to $75,583 along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some of the Perks We Offer

Benefits

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

Defined benefit pension plan for a financially confident retirement
100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
Access to a wealth of learning resources, including LinkedIn Learning for professional development
Flexible work-from-home and hybrid options
Unlock your potential with opportunities for advancement

The OTIP Group of Companies (“OGC”) is a group of affiliated organizations operating under a shared purpose and values. OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services.

Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.

This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. All hiring decisions include human review.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Handle inbound customer inquiries, assess insurance needs, recommend coverage, provide quotes, and sell products while building customer relationships and generating referrals. Resolve customer issues, process account changes and documentation, follow up with prospects, and stay current on underwriting guidelines and market changes.

Requirements

An AMF license and at least three years of personal lines automobile and property insurance experience are required. Candidates must communicate effectively in English and French and have strong customer service, problem-solving, organizational, and time-management skills; intermediate Microsoft Office knowledge is required, with Epic, Applied Rating Services, and company portal experience preferred.

Skills

Insurance Sales
Personal Lines Insurance
Automobile Insurance
Property Insurance
Customer Service
Needs Assessment
Relationship Building
Sales Prospecting
Referral Generation
Problem Solving
Communication
Time Management
Organization
Microsoft Office
Epic
Applied Rating Services

Benefits

Defined Benefit Pension Plan
Pension and Benefits
Continuing Education and Licensing Fee Coverage
Professional Development Resources
Flexible Work-From-Home and Hybrid Options
Career Advancement Opportunities
Bonuses
Mental Wellness Support

Visa sponsorship

Not detected in the job text

Keywords

AMF License
Personal Lines Insurance
Automobile Insurance
Property Insurance
Insurance Sales
Inbound Calls
Insurance Quotes
Coverage Options
Customer Service
Customer Retention
Sales Pipeline
Referrals
Prospecting
Renewals
Underwriting Guidelines
Market Changes
Account Changes
Customer Documentation
EPICTack
Epic
Applied Rating Services
Company Portals
Microsoft Office Suite
English
French

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