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Added 26 mins ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…supported by loyal audiences, live operations, evolving content systems, product innovation, and deep player-driven…
Added 26 mins ago
SC
Intermediate Hydrogeologist
SRK Consulting
Remote, Canada
- $85,000 to $120,000 CAD / year
- Full-time
…underground inflows; remedial options analysis; contributing to engineering designs; and interpreting data on constructed remediation…
Added 56 mins ago
SC
Senior Engineer, Cloud Operations
Sleep Country
Brampton, ON
- Full-time
…Country’s multi-cloud environment. This position combines hands-on engineering with strategic problem-solving to design, build, and optimize cloud-based systems, while driving continuous…
Added 1 hour ago
AG
Technical Lead, Aerospace Development
ADGA Group Consultants Inc
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
…development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace products. This role involves providing Subject Matter Expertise (SME) in the form of…
Added 1 hour ago
AG
Technical Lead, Aerospace Development
ADGA Group
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
…development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace products. This role involves providing Subject Matter Expertise (SME) in the form of…
Added 1 hour ago
AG
Technical Lead, Aerospace Development
ADGA Group
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
…development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace products. This role involves providing Subject Matter Expertise (SME) in the form of…
Added 2 hours ago
TR
Site Manager
Tecnicas Reunidas
Calgary, AB
- Full-time
-5 or more years of professional experience in pre-commissioning and commissioning activities, including systems coordination and electrical supervision.
Added 2 hours ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
Own the integrated roadmap and release calendar across UX, engineering, content, analytics, and agency partners.
Added 2 hours ago
SG
Software Engineer – Full-Stack (React, TypeScript, Java)
S&P Global
Toronto, ON
- Full-time
7+ years of professional software engineering experience.
Added 2 hours ago
AM
Mechanical Engineer-in-Training or Technologist
Avalon Mechanical
Victoria, BC
- Full-time
Established in 1984, Avalon Mechanical has grown into an industry recognized Mechanical Engineering Consultancy firm. Specializing in Mechanical Design Systems for HVAC, Plumbing, and Fire…
Added 2 hours ago
CC
Director, Operational Excellence & Process Engineering
Compass Canada
ON · Mississauga, ON
- Full-time
We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and…
Added 3 hours ago
PC
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
- Full-time
Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in…
Added 3 hours ago
H
Senior Project Manager – Building Science
Hays
Vaughan, ON
- Full-time
Our client is an established multidisciplinary engineering consultancy providing technical advisory, engineering and project management services across the built environment.
Added 3 hours ago
SP
Heavy Duty Mechanic - Apprentice (Year 1)
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
- Full-time
Company supported training and professional development opportunities.
Added 3 hours ago
Maintenance Person (with ticket) - Part Time
Fairmont Hotels & Resorts
Calgary, AB
Provide professional, friendly, and service-focused support to guests and colleagues.
Added 5 hours ago
A
Maintenance Person (with ticket) - Part Time
AccorHotel
Calgary, AB
- Part-time
Provide professional, friendly, and service-focused support to guests and colleagues.
Added 6 hours ago
D
Lifting Engineer
Davie
Levis, QC
- Full-time
…This role is focused on the technical execution of lifting engineering mandates. The Lifting Engineer analyzes, designs, validates, and documents lifting and handling methods in close…
Added 7 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
…including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical…
Added 7 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
…including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical…
Added 7 hours ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
…including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical…
Added 7 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…
Added 7 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…
Added 8 hours ago
TC
Senior Data Engineer - Partnership Intelligence
Two Circles
Vancouver, BC
- Full-time
7+ years of experience in software engineering with a data focus, working in a fast-paced, agile environment
Added 8 hours ago
DI
Solutions Architect
Dawn InfoTek
Toronto, ON
- Contract
Dawn InfoTek Inc. is a professional IT consulting firm that partners with major financial institutions, investment firms, and government organizations. We are committed to delivering…
Added 8 hours ago
IS
Front Desk Receptionist
InVision Staffing Services Inc.
Toronto, ON · Scarborough, ON
- Contract
InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a…

Orchard

Orchard - VP, Client Services & Digital Transformation (Toronto)

Toronto, ON, Canada

$15,000 to $170,000 CAD / year · Full-time

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Job details

Pay: $15,000 to $170,000 CAD / year
Job type: Full-time
Apply by: Dec 1, 2026
Experience: Extensive experience leading complex digital delivery in an agency or consulting environment; 10+ years.
Posting language: English
Posted: Nov 1, 2026

Original job description

At Orchard, we believe technology can make lives better for businesses, brands, and the people behind them. We exist to invent better outcomes through creativity and technology, and our delivery team is the engine that makes it real.

Job Description

The VP, Client Services and Digital Transformation owns end-to-end accountability for an account or account group: strategic and creative direction, client leadership and growth, and the program governance and commercial control needed to deliver against it. This role combines what was previously split across a Group Business Director (strategy, client relationship, new business) and a Programme Lead (release planning, dependency mapping, delivery governance, commercial rhythm), consolidating strategic ownership and delivery governance into a single accountable lead. This role is needed in Totonto to accommodate our clients.

Responsibilities

Strategy & Growth

Write proposals, strategies and briefs that inspire great work and meet clients' overall business and marketing objectives.
Understand the business needs and identify opportunities to shape the digital transformation roadmap spanning CX, data, and platforms.
Lead planning and forecasting of client plans, aligned to the digital transformation or integrated roadmap.
Advise clients and agency teams on the latest digital and AI-enabled innovations.
Inspire creative thinking, judge creative ideas, and hold the bar on quality of thinking as well as delivery.

Program Governance & Delivery

Own the integrated roadmap and release calendar across UX, engineering, content, analytics, and agency partners.
Run cross-program cadences; maintain decision, dependency, and change logs.
Keep all projects on schedule and within scope, partnering with strategy and delivery teams day to day.
Identify and embed new ways of working that let the team deliver quality work faster and more cost-effectively.
Build a delivery model that scales across multiple brands and stakeholders without becoming person-dependent.

Quality & Release Readiness

Align non-functional requirements, security, analytics, and QA readiness across streams.
Institutionalise go-live checklists and DNP (do-not-proceed) tracking; drive post-release retrospectives.

Regulated Digital Delivery

Lead delivery in environments where review cycles, compliance requirements, and approval workflows are critical, ensuring plans account for regulatory and legal review, stakeholder sign-off, and market-specific complexity.
Maintain high standards of documentation, decision tracking, and change visibility across all workstreams.
Balance speed and quality with client-led compliance processes.

Commercial & Resourcing Management

Align team capacity to the roadmap; manage forecasts, invoicing rhythms, and revenue phasing.
Standardise estimation practices and enforce change control across workstreams.
Own budget and resource planning, allocation, and management, in association with Directors.
Ensure clients are efficiently and accurately charged for work performed.
Own portfolio financial health including forecasting, burn tracking, margin awareness, and early identification of budget, timeline, or margin risk, with recovery plans in place.
Spot and qualify new work opportunities early, shaping scope and commercial approach before a formal brief lands.

Client & Stakeholder Leadership

Maintain a single program-level source of truth: RAG status by track, KPIs, runway, and key decisions.
Operate across multiple business units and brand teams within a single enterprise client, translating fragmented stakeholder agendas into one coherent ecosystem vision.
Partner with Project Management on scope, commercials, and senior stakeholder alignment.
Provide communications counsel and strategic advice to each client; develop strong relationships with senior client stakeholders.
Solve client service problems before they escalate, and communicate concerns to the agency team where needed.
Have the presence and skill to present and sell agency ideas and work at a senior level.

Team Leadership & Capability

Manage and direct the account and delivery team to consistently deliver brilliant work.
Train, support, mentor, and develop the professional competencies of the wider team; drive group performance.
Maintain an effective, collaborative team culture and a climate of creativity and innovation.
Run regular team meetings to review progress, surface problems, and correct course.
Operate across multiple projects and clients at once without losing quality or control.

New Business & Account Growth

Proactively grow the accounts allocated under remit.
Seek opportunities for additional service offerings within the current client portfolio.
Lead and drive new business efforts in response to new client briefs and pitch opportunities.

Qualifications

What You’ll Bring

Must have

Extensive experience leading complex digital delivery in an agency or consulting environment; 10+ years.
Strong track record managing large portfolios with multiple concurrent workstreams and senior stakeholders
Working knowledge of digital platforms, CMS-led delivery, CRM ecosystems, content production, and integrated campaign execution.
Comfortable working at the intersection of strategy and technical architecture with demonstrated ability in asking sharp questions, learns fast, and translates technical constraints into client-ready narrative and back again.
Strong commercial judgement with confidence in forecasting, scoping, change control, opportunity shaping, and proposal development.
Role to be based in Toronto

Highly regarded

Experience in regulated or approval-heavy environments such as health, pharma, animal health, or similarly complex sectors.
Ability to translate ambiguity into clear plans, structure, and team actions.
Confident client operator who can handle senior stakeholders with calm, clarity, and credibility.
Strong leadership skills with experience developing delivery talent and raising standards across a team.
High attention to detail without losing sight of the bigger commercial and delivery picture.
A pragmatic, hands-on leadership style: structured, collaborative, and accountable.

Additional Information

Why Orchard?

We're a creative and technology agency with serious delivery credentials, part of ASX-listed Enero Group with a client portfolio spanning health, consumer, and automotive sectors across Australia and the US.

You'll join a leadership cohort that genuinely raises the bar. People who care about craft, build real capabilities, and invest in each other. You'll have direct access to senior leadership, genuine autonomy in how you lead, and the chance to shape how AI changes delivery at one of the most progressive agencies in the market.

If you're the kind of person who turns ambiguity into structure, builds teams that don't need you for every answer, and gets genuinely excited about what AI can do for delivery, we'd love to hear from you.

Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply.

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More about this job

Responsibilities

Lead client strategy, account growth, and end-to-end digital transformation delivery, including integrated roadmaps, release governance, quality readiness, and regulated approval processes. Manage commercial health, resourcing, senior stakeholder relationships, and team development while identifying and leading new business opportunities.

Requirements

Requires 10+ years of experience leading complex digital delivery in an agency or consulting environment, with a strong record managing large portfolios, concurrent workstreams, and senior stakeholders. Candidates should bring knowledge of digital platforms, CMS and CRM ecosystems, strong commercial judgment, and the ability to translate technical constraints and ambiguity into clear client-ready plans; regulated-sector experience and team leadership are highly regarded.

Skills

Digital Transformation
Client Services
Strategic Planning
Program Governance
Digital Delivery
Commercial Management
Budget Forecasting
Resource Planning
Stakeholder Management
Account Growth
New Business Development
Digital Platforms
CMS Delivery
CRM Ecosystems
Regulated Digital Delivery
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Client Services
Digital Delivery
Agency
Consulting
Digital Platforms
Content Management Systems
CRM Ecosystems
Customer Experience
Data
Technical Architecture
Artificial Intelligence
Integrated Roadmaps
Release Planning
Program Governance
Dependency Mapping
Quality Assurance
Security
Analytics
Regulatory Compliance
Approval Workflows
Change Control
Forecasting
Budget Management
Resource Planning
Revenue Phasing
Margin Management
Proposal Development
Stakeholder Management
New Business Development

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