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Added 5 mins ago
AI & Automation Consultant Associate / Conseiller adjoint en IA et automatisation
IBM
Montreal, QC
$67,575 to $95,400 CAD / year
Full-time
In this role, you will join IBM Consulting via our world-class Associates Program for university hires. As an Associate Consultant at IBM Consulting, you will have the opportunity to work…
Added 5 mins ago
AI & Automation Consultant Associate / Conseiller adjoint en IA et automatisation
IBM
Toronto, ON
$67,575 to $95,400 CAD / year
Full-time
In this role, you will join IBM Consulting via our world-class Associates Program for university hires. As an Associate Consultant at IBM Consulting, you will have the opportunity to work…
Added 5 mins ago
Recruiter
Tundra Technical Solutions
Calgary, AB · Greater Calgary Metropolitan Area
$40,000 to $50,000 CAD / year
Full-time
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Added 5 mins ago
AI & Automation Consultant Associate / Conseiller adjoint en IA et automatisation
IBM
Calgary, AB
$67,575 to $95,400 CAD / year
Full-time
In this role, you will join IBM Consulting via our world-class Associates Program for university hires. As an Associate Consultant at IBM Consulting, you will have the opportunity to work…
Added 5 mins ago
Avocat(e) en litige | Litigation Associate
BLP Avocats | Lawyers
Montreal, QC
Full-time
Notre succès repose sur une vision claire et une approche centrée sur le client. Nous prenons en charge les projets de nos clients en plaçant leurs objectifs d’affaires au cœur de nos…
Added 6 mins ago
Customer Experience Associate
TD
Brantford, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 6 mins ago
Personal Banking Associate Trainee
TD
Surrey, BC
Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 6 mins ago
Customer Experience Associate - Monkland & Melrose
TD
Montreal, QC
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 6 mins ago
Customer Experience Associate
TD
Sault Ste. Marie, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 6 mins ago
Customer Experience Associate - Beauport
TD
Quebec, QC
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 6 mins ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 6 mins ago
Personal Banking Associate Trainee - Kirkland (Full Time)
TD
Kirkland, QC
Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 6 mins ago
Administrative Associate
BMO
Surrey, BC · WSSC
Full-time
…operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing…
Added 6 mins ago
Administration Associate, Wealth Management, Nesbitt Burns
BMO
Quebec, QC
Full-time
…roots dating back to 1912. Known for trusted advice, strong client relationships, and disciplined investment expertise, our teams combine deep market knowledge with the strength and…
Added 6 mins ago
Seasonal Associate
Sephora
Ottawa, ON
$19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 6 mins ago
Seasonal Associate
Sephora
Edmonton, AB
$17 to $20 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 6 mins ago
Seasonal Associate
Sephora
Peterborough, ON
$19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 21 mins ago
Associés aux ventes – temps partiel - Promenades St Bruno
Wow! Mobile Boutique
Saint-Bruno-de-Montarville, QC
Part-time
…de notre activité. Nous nous concentrons sur une expérience client personnalisée, en fournissant des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers,…
Added 36 mins ago
Associate Director, Procurement Services
Toronto Metropolitan University
Toronto, ON
Full-time
…services, financial systems and training and providing excellent client service, advising and assisting departments on research, budgetary and financial matters, policies and processes. We…
Added 36 mins ago
Wire Harness/ Bench Build Technician
Actalent
Markham, ON
$30 to $35 CAD / hour
Contract
Associate Degree in Automotive Technology or Electrical/Electronic Engineering or related field.
Added 36 mins ago
Real Estate Associate
Life After Law
Ottawa, ON
Full-time
This is an excellent opportunity for a Real Estate Associate to join the established team of a respected full-service law firm in Ottawa. This firm is seeking a motivated lawyer with…
Added 36 mins ago
Computer Technician (1.0 FTE)
Parkland School Division
Stony Plain, AB
Full-time
…are passionate about technology, eager to learn, and have a client service…
Added 36 mins ago
Trust Associate, Scotiatrust - Toronto, ON
Scotiabank
Toronto, ON
As a Trust Associate in a Scotia Wealth Management Office, you provide proactive administrative and client service support to a Trust Officer and their account portfolio of varying size and…
Added 36 mins ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 36 mins ago
Customer Experience Associate - Polo Park Shopping Centre, Winnipeg, MB (30 hours/week)
Scotiabank
Winnipeg, MB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

Orennia

Client Success Associate

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 26, 2026
Experience: You have 2-4 years of relevant work experience in the industry or SaaS consulting environment.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Location: Calgary Headquarters

Position Type: Full time, salaried

Reports to: VP, Customer Success

About Orennia

Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. We drive faster capital allocation decisions and help our clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors. The technology that powers Orennia’s platform delivers an unparalleled experience, distilling information into actionable insights to give our clients a competitive edge.

As the world decarbonizes its energy stack, trillions in capital need to be deployed. Global investment in the energy transition must quadruple to over $5 trillion annually to stay on the 1.5°C pathway, according to the International Renewable Energy Agency. Without accurate data and predictive analytics, developers and investors will struggle to deploy capital efficiently and maximize returns. Orennia’s platform expedites the energy transition with effective and robust information for smarter capital allocation choices.

Why Join Orennia?

People are at the heart of the best technology companies. We’ve brought together some of the industry’s top experts and brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At Orennia, you’ll become part of a collaborative culture and do work that matters. We trust and support each other, ask hard questions and solve complex problems together. Guided by a spirit of inquiry, our team has a product-driven, continuous delivery mindset to drive our innovation forward.

The Opportunity

As a Client Solutions Associate, you will forge strong relationships with our clients to empower them as they adopt Orennia’s platform and help to develop client engagement and retention approaches to support the growth of Orennia. Reporting directly to the VP, Customer Success you will have the opportunity to work across departments, levels, and with a variety of experts and perspectives, to allow you to gain a variety of experiences before working hands on with our client base on the customer success team. During your first 6-8 months of onboarding, you will join the Analytics team and contribute to market analysis in the renewables, power, CCUS, hydrogen and renewable fuels sectors, develop advanced analytical models that leverage large data sets to provide insights to our clients, and work closely with our clients to create customized solutions to their most pressing and complex problems. Our people are passionate and have a strong belief in our mission. Our efforts impact individuals and communities, all the while working toward a net-zero future.

If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

What You’ll Do

Be an integral part of the Orennia account team that contributes towards growth and retention through contribution of account planning activities and tailored engagement plans. This may include but won’t be limited to providing front line customer support, product training, onboarding new users, triaging technical requests and maintaining consistent engagement with our client.
Lead training sessions to ensure Orennia’s portfolio is embedded, and the active user base is growing by meeting user needs.
Develop key relationships with customers to increase our active usage, user count and, ultimately, overall engagement.
Act as a first point of contact for user questions and liaise internally to ensure we deliver on our promises to clients. Create follow- up loops with clients to ensure that queries and issues are resolved to their satisfaction.
Become an Orennia expert with a strong understanding of our offering and our client’s business.
Proactively seek opportunities to promote relevant content to your clients and to keep them up to date with the latest industry knowledge.
Engage in commercially focused customer discussions to influence product, service and overall Orennia business development.
Work with the customer to build customer workflows helping integrate our product into their day- to -day workflows.
Work closely with our clients to create customized solutions to their most pressing and complex problems.
Participate in conference calls, virtual and in-person meetings with clients and prospects, leveraging and demonstrating our solutions.
Go onsite and meet with clients to identify their biggest pain points and identify solutions with Orennia products.

Who You Are

You have completed a Bachelor's degree in Engineering/ Mathematics/Computer Science/ Finance.
You have 2-4 years of relevant work experience in the industry or SaaS consulting environment.
You are a critical thinker. You can connect-the-dots to solve problems and seek out opportunities when the dots don’t even exist yet.
You are customer centric, with a proven ability to build and maintain strong customer relationships.
You are fearless with technology, excited to get your hands on new systems and can figure out any kind of software.
You are a keen, active listener with inquisitive nature - ability to spot opportunities to grow usage of our services.
You know how to prioritize your work and tasks effectively to achieve best customer outcomes.
You are hungry to learn and contribute. Our organization is growing, and this role is an exceptional opportunity to grow with us.
You are excited about working in a fast-paced scale-up environment and embracing change and ambiguity.

Why You’ll Love Orennia

At Orennia, you'll join a high performing, people-focused team where everyone has a role to play. We offer our regular, full-time employees a competitive total rewards package, comprehensive health, dental and vision benefits, a savings program that includes company matching, and a learning and development budget to master your craft. In addition, we offer generous time off with regular company holidays, paid vacation days and paid sick days.

We thank all applicants in advance for their interest and for taking the time to apply; however, only applicants invited for an interview will be contacted.

Orennia is an Equal Employment Opportunity (EEO) employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated fairly and with respect, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable provincial, federal, state, or local law. We believe in fostering a work environment that promotes equal opportunities for all individuals and strive to eliminate any barriers to employment and advancement. We are dedicated to providing equal opportunities in hiring, promotions, compensation, benefits, training, and all other aspects of employment. At Orennia, diversity, inclusion, and fairness are not only important values but also critical to our success as an organization. We encourage all qualified individuals to apply and join us in our mission to create a workplace that reflects the diverse communities we serve. Please contact a member of our people & culture team (hr@orennia.com) should you require accommodations.

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More about this job

Responsibilities

Build and maintain client relationships, support onboarding and product adoption, deliver training, resolve user questions, and contribute to account planning, engagement, and retention. Work with clients and internal teams to develop customized solutions, integrate Orennia into customer workflows, and identify opportunities to improve product usage and business outcomes.

Requirements

A bachelor's degree in Engineering, Mathematics, Computer Science, or Finance and 2–4 years of relevant industry or SaaS consulting experience are specified. The role also calls for strong customer relationship skills, critical thinking, technology aptitude, active listening, effective prioritization, and comfort working in a fast-paced, changing environment.

Skills

Customer Success
Customer Support
Client Onboarding
Product Training
Account Planning
Client Engagement
Customer Retention
Technical Request Triage
Problem Solving
Active Listening
Data Analysis
Analytical Modeling
Workflow Integration
Product Knowledge
Prioritization

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Company-Matched Savings Program
Learning And Development Budget
Paid Vacation
Paid Sick Days
Company Holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Client Solutions
SaaS
Account Planning
Client Engagement
Customer Retention
Customer Support
User Onboarding
Product Training
Technical Request Triage
Data Analysis
Analytical Modeling
Large Data Sets
Customized Solutions
Customer Workflows
Product Adoption
Renewable Energy
Solar
Wind
Energy Storage
Power
CCUS
Hydrogen
Renewable Fuels
Energy Transition
Predictive Analytics
Capital Allocation
Decarbonization
Net Zero

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