Jobs in Canada

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Added 13 mins ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 13 mins ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 13 mins ago
HR
Social Worker, MSW - OP Mental Health and Addictions (Chemical Dependency Program)
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital…
Added 27 mins ago
OI
206669 - Support Engineer
Orion Innovation
Montreal, QC
- Full-time
…technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique…
Added 27 mins ago
SL
Business Development Manager – Technology & Data Solutions
Saint Laurent Consulting
Calgary, AB
- Full-time
Our client is seeking an experienced and results-driven Business Development Manager to drive new business growth and expand its presence across the technology, IT consulting, cloud…
Added 43 mins ago
A
Imaging Specialist (5-month contract)
Access
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 58 mins ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
5-10 years progressive experience managing complex technology, digital transformation, enterprise application or cybersecurity projects
Added 58 mins ago
A
Integration Developer
Altis
Toronto, ON · Greater Toronto Area, Canada
- Contract
…support patient care. Your expertise will contribute to a complex digital transformation initiative with meaningful impact across healthcare…
Added 58 mins ago
S
Senior Delivery Manager
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
The role requires a seasoned Delivery Manager who can lead complex, large-scale technology programs within Banking & Financial Services while ensuring delivery excellence and strong client…
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 1 hour ago
FE
Student Optician-Mississauga, ON-Clearly by For Eyes
For Eyes
Mississauga, ON
- Part-time
…including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the…
Added 1 hour ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 2 hours ago
UH
Senior Project & Business Process Analyst - Digital PMO
University Health Network
Toronto, ON
- Contract
Demonstrated experience supporting complex healthcare, clinical research, research informatics, or digital transformation initiatives, preferably within a hospital, academic health sciences…
Added 2 hours ago
A
Technical Program Manager | Responsable du programme technique
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…Montreal, Toronto and Vancouver. Innovation being at the heart of digital transformation, Astek Canada’s mission is to guide and support organizations throughout their digital…
Added 2 hours ago
VU
Process Excellence Lead
Vialto UK & Ireland
Toronto, ON
- Full-time
The Process & Delivery Excellence Senior Associate/Manager is a hands on individual contributor responsible for executing the implementation, standardization, performance monitoring, and…
Added 2 hours ago
VU
Process Excellence Lead
Vialto UK & Ireland
Calgary, AB
- Full-time
The Process & Delivery Excellence Senior Associate/Manager is a hands on individual contributor responsible for executing the implementation, standardization, performance monitoring, and…
Added 2 hours ago
A
AI Architect
Astek
Montreal, QC
- Full-time
…Montreal, Toronto, and Vancouver. With innovation at the heart of digital transformation, Astek Canada supports organizations throughout their digital transformation…
Added 2 hours ago
V
Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 2 hours ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 2 hours ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 2 hours ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 2 hours ago
OT
Manager, Member Journey Orchestration & Relations Strategy
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Manager, Member Journey Orchestration & Relations Strategy leads the design, governance and continuous improvement of how member experiences are sequenced, triggered, routed and…
Added 2 hours ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
…high-growth SaaS company focused on reshaping healthcare through digital enablement. Our innovative solutions streamline care delivery, integrate healthcare systems, and improve patient…
Added 3 hours ago
ST
Senior Accountant
Sinclair Technologies
Aurora, ON
- $70,000 to $90,000 CAD / year
- Temporary
Participate in finance-related digital transformation and process improvement initiatives.
Added 3 hours ago
Digital Solutions Technician
Durham Children's Aid Society Recruiting
Oshawa, ON
Monitors the performance, security, and compliance of all active digital solutions on an ongoing basis; establishes metrics and evaluation criteria, prepares regular status and compliance…

Orion Innovation

206669 - Support Engineer

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: 4 years of experience in IT helpdesk or end user support roles.
Posting language: English
Posted: Nov 10, 2026

Original job description

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Department: IT Help Desk Support Engineer

Location: Onsite in Montreal, Quebec

Reports To: IT Support Manager

Job Type: L1 Support Engineer

Job Summary:

We are seeking a skilled and customer-focused End User Support Engineer to provide technical assistance to users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, ensuring the smooth operation of desktops, laptops, mobile devices, and other user-end IT assets.

Key Responsibilities:

Provide first level (L1/L2) technical support to users for hardware, software, network, and application issues.
Install, configure, and maintain operating systems, software applications, and patches.
Manage and troubleshoot desktop/laptop systems, printers, and peripheral devices.
Handle user account management, including password resets and access permissions (e.g., Active Directory, O365).
Assist with setup and configuration of new employee workstations.
Maintain incident/ticket logs in ServiceNow.
Provide remote and on-site technical support, as needed.
Escalate unresolved issues to higher-level support or vendors when necessary.
Ensure compliance with IT policies and security standards.
Support audio/video conferencing tools and meeting room equipment.
Document procedures and update the knowledge base.

Requirements:

4 years of experience in IT helpdesk or end user support roles.
Strong knowledge of Windows OS, Microsoft 365, and common business applications.
Experience with remote desktop tools and ITSM ticketing systems. (ServiceNow)
Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
Familiarity with ITIL best practices is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving and time management abilities.

Preferred Certifications (not mandatory):

CompTIA A+ / Network+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC And Its Subsidiaries And Its Affiliates (collectively, “Orion,” “we” Or “us”) Are Committed To Protecting Your Privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) Explains

What information we collect during our application and recruitment process and why we collect it;
How we handle that information; and
How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-level technical support for hardware, software, network, and application issues, and install, configure, and maintain user devices and software. Manage accounts and ServiceNow tickets, support workstations and meeting-room equipment, document procedures, and escalate unresolved issues while following IT security policies.

Requirements

Requires four years of IT help desk or end-user support experience, strong knowledge of Windows, Microsoft 365, and common business applications, and experience with remote desktop tools and ServiceNow. Candidates should understand basic networking concepts and have strong communication, problem-solving, and time-management skills; ITIL familiarity and listed certifications are preferred.

Skills

IT Help Desk Support
Hardware Troubleshooting
Software Troubleshooting
Windows Operating Systems
Microsoft 365
ServiceNow
Active Directory
User Account Management
TCP/IP
DNS
DHCP
Remote Desktop Tools
ITSM Ticketing Systems
Audio/Video Conferencing Support
Incident Management
ITIL Best Practices

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
End-User Support
L1 Support
L2 Support
Windows
Microsoft 365
ServiceNow
Active Directory
TCP/IP
DNS
DHCP
Remote Desktop
ITSM
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Operating System Installation
Software Configuration
Patch Management
User Account Management
Password Resets
Access Permissions
Printers
Peripheral Devices
Audio/Video Conferencing
Knowledge Base Documentation
IT Security
ITIL
CompTIA A+
CompTIA Network+

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Work requirements

Jobs in Canada