Jobs in Canada

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Added 1 min ago
LH
Physiotherapist
Lifemark Health Group
Cornwall, ON
- $42 to $52 CAD / hour
- Part-time
Utilize modern tools, including e-charting and digital communication, to streamline your workflow.
Added 1 min ago
GD
COMBO - Sales Assistant Manager - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Full-time
Reporting to the Store Manager, your main focus as Sales Assistant Manager is to assist the Store Manager by providing leadership that optimizes sales results, with specific ownership of…
Added 1 min ago
HA
Guest Service Representative (Full Time)
Homes Alive Pets Internal Job Board
Edmonton, AB
- Full-time
…our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about…
Added 1 min ago
RB
Client Advisor
Royal Bank of Canada
Guysborough, NS
- Part-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 min ago
RB
Client Advisor
Royal Bank of Canada
Selkirk, MB
- Part-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 min ago
PC
Digital Assurance & Transparency Manager
Pwc Canada
Vancouver, BC
- Full-time
As a Digital Assurance & Transparency Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 min ago
PC
Digital Assurance & Transparency Manager
Pwc Canada
Calgary, AB
- Full-time
As a Digital Assurance & Transparency Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 min ago
R
Manager, Productivity and Efficiency
RBC
Toronto, ON
- Full-time
The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency…
Added 15 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 15 mins ago
LT
AEM Content Operations Lead with Content Center of Excellence
Lorven Technologies Inc.
Canada
- Contract
Tooling and systems: Drive adoption and process design in Workfront (work management), Adobe Experience Manager (authoring and publishing), and Jira. Support resource planning, capacity…
Added 15 mins ago
NB
Wealth Associate
National Bank of Canada
Richmond Hill, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 15 mins ago
NB
Wealth Associate
National Bank of Canada
Ottawa, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 15 mins ago
PC
Strategic Segment & Customer Marketing Manager
Phoenix Contact Canada
Milton, ON
- Full-time
…associated changes in society. With more than 100 years of experience in the field of machine building and automation, we are working on tomorrow's intelligent production…
Added 15 mins ago
BC
Team Lead, Finance Effectiveness & Transformation
BDO Canada
Toronto, ON
- Full-time
…milestones, and budget-to-actual performance while providing the Manager with timely visibility into risks, issues, dependencies, decisions, and potential scope…
Added 15 mins ago
K
Customer Technical Support Manager
Kaleidescape
Waterloo, ON
- Full-time
Kaleidescape is the industry leader in high-fidelity home theatre entertainment, delivering an unparalleled cinematic experience through cutting-edge hardware, software, and digital movie…
Added 15 mins ago
BC
Senior Graphic Designer
Blake, Cassels & Graydon LLP
Toronto, ON
- Full-time
Reporting to the Senior Manager, Marketing, Brand & Digital, the Senior Graphic Designer is a hands-on senior creative role responsible for developing polished, thoughtful design across…
Added 16 mins ago
Customer Experience Specialist
Quince
Toronto, ON
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 16 mins ago
206669 - Support Engineer
Orion Innovation
Montreal, QC
…game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We…
Added 16 mins ago
B
Personal Banking Associate
BMO
Sydney, NS
- Full-time
Mutual Funds License required (CSC, IFIC)
Added 30 mins ago
VS
Revit Designer|| Squamish, British Columbia, CN (Hybrid)
Verito Solutions Inc
Squamish, BC
- Contract
Work closely with the Digital Design Manager to enhance workflows and optimize the use of design tools.
Added 31 mins ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 31 mins ago
F
Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
The posted salary range is typical for this position. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.
Added 31 mins ago
H
Signalling Design Intern (Winter 2027)
Hitachi
Burnaby, BC · (RSBU) Burnaby
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 46 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON · Etobicoke, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 46 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…

Orion Innovation

206669 - Support Engineer

Montreal, QC, Canada

Apply on orioninc.com About employer

Applications open in a new tab.

Job details

Experience: 4 years of experience in IT helpdesk or end user support roles.
Posting language: English
Posted: Nov 10, 2026

Original job description

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Department: IT Help Desk Support Engineer

Location: Onsite in Montreal, Quebec

Reports To: IT Support Manager

Job Type: L1 Support Engineer

Job Summary:

We are seeking a skilled and customer-focused End User Support Engineer to provide technical assistance to users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, ensuring the smooth operation of desktops, laptops, mobile devices, and other user-end IT assets.

Key Responsibilities:

Provide first level (L1/L2) technical support to users for hardware, software, network, and application issues.
Install, configure, and maintain operating systems, software applications, and patches.
Manage and troubleshoot desktop/laptop systems, printers, and peripheral devices.
Handle user account management, including password resets and access permissions (e.g., Active Directory, O365).
Assist with setup and configuration of new employee workstations.
Maintain incident/ticket logs in ServiceNow.
Provide remote and on-site technical support, as needed.
Escalate unresolved issues to higher-level support or vendors when necessary.
Ensure compliance with IT policies and security standards.
Support audio/video conferencing tools and meeting room equipment.
Document procedures and update the knowledge base.

Requirements:

4 years of experience in IT helpdesk or end user support roles.
Strong knowledge of Windows OS, Microsoft 365, and common business applications.
Experience with remote desktop tools and ITSM ticketing systems. (ServiceNow)
Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
Familiarity with ITIL best practices is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving and time management abilities.

Preferred Certifications (not mandatory):

CompTIA A+ / Network+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:

What information we collect during our application and recruitment process and why we collect it;
How we handle that information; and
How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.

Apply on orioninc.com About employer

More about this job

Responsibilities

Provide first and second-level technical support for hardware, software, and network issues across the organization. Manage user accounts, maintain IT assets, and document procedures within the ServiceNow ticketing system.

Requirements

Requires at least 4 years of experience in IT helpdesk or end-user support roles. Candidates must possess strong knowledge of Windows OS, Microsoft 365, and fundamental networking concepts.

Skills

Troubleshooting
Technical Support
Windows OS
Microsoft 365
ServiceNow
Active Directory
Hardware Maintenance
Software Installation
Network Configuration
TCP/IP
DNS
DHCP
ITIL
Communication
Problem-solving
Time Management

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Support Engineer
Windows OS
Microsoft 365
ServiceNow
Active Directory
Hardware
Software
Networking
TCP/IP
DNS
DHCP
ITIL
CompTIA A+
Network+
Modern Desktop Administrator Associate
Troubleshooting
Technical Support
Workstation Setup
Peripheral Devices
Incident Management
Knowledge Base
Audio/Video Conferencing
End User Support
IT Policies
Security Standards

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Work requirements

Jobs in Canada