Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,772
Employers: 487

Advertised starting pay

Average starting payCAD / hour: $18.42Across 225 listings
Average starting payCAD / year: $46,126Across 44 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%131 listings
On-site: 91%1,608 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (182), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Added 1 month ago
Customer Service Representative
Cubic Corporation
Burnaby, BC
Full-time
…is committed to solving global issues through innovation and service to our customers and…
Added 2 months ago
Customer Service Representative - Temporary Contract
Westlake Royal Building Products
Vaughan, Ontario · Woodbridge, ON
Full-time
Responsible for processing and tracking customer orders received via phone, fax or mail. Partners with internal departments to manage customer shipments and delivery schedules. Handles all…
Added 2 months ago
Customer Service Agent 2 -Kingston - Full time- Bilingual
Serco
Kingston, Ontario
Full-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 4 months ago
Customer Service Associate
Savers | Value Village
Calgary, Alberta
Other
Added 3 months ago
Customer Service Representative
Farm Boy Inc.
London, Ontario
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 3 months ago
Customer Service Representative
Motion
Regina, Saskatchewan
Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 1 month ago
Bilingual Customer Service Representative
Saand
Ottawa, ON
Full-time
The Bilingual Customer Service Representative serves as the primary point of contact for customers, ensuring accurate order processing, timely communication, and a high level of customer…
Added 1 month ago
Customer Service Representative
Circle K
St. John's, NL
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Paradise, NL
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative-Part-Time
RBGlobal
Lethbridge, AB
Part-time
The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Added 1 month ago
Bilingual Call Centre Agent
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Added 7 days ago
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude-sports.com
Montreal, QC
Full-time
Added 7 days ago
Customer Service Representative
Farm Boy Inc.
Cornwall, ON
$17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 3 months ago
Customer Service Agent 2-PT-Owen Sound
Serco
Owen Sound, Ontario
Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 4 months ago
Customer Service Associate
Savers | Value Village
Regina, Saskatchewan
Other
Added 3 months ago
Customer Service Representative – Order Desk
OSCO Construction Group
Lower Sackville, Nova Scotia
Full-time
Reporting to the Operations Manager, the Customer Service Representative (Order Desk) is responsible for delivering high-quality customer
Added 23 days ago
Customer Service Representative
Farm Boy Inc.
Barrie, ON
From $17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 1 month ago
Customer Service Representative / Inside Sales
Hercules SLR
NS
Full-time
We are looking for a full time Customer Service Representative/Inside Sales to join our team in our Stellar Industrial branch located in Dartmouth, NS. Our ideal candidate will represent…
Added 12 days ago
Customer Service Representative
U-Haul
Ottawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 1 month ago
Customer Service Representative
Circle K
Mahone Bay, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Greenwood, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 8 days ago
Customer Service Representative (T)
Nutrien
Melfort, SK
Contract
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 4 months ago
E-Commerce Customer Service Representative
TELUS Digital
Montreal, Quebec
Full-time
Customer Service Representatives (CSRs) play a vital role in assisting users on a major multinational retail e-commerce platform. Their primary responsibility is to ensure that merchants,…
Added 3 months ago
Account Executive / Customer Service Representative
St. Andrews Insurance Brokers
Vaughan, Ontario · Woodbridge, ON
Full-time
St. Andrews Insurance is looking for a motivated and personable Customer Service Representative / Account Executive to join our growing team.
Added 3 months ago
Customer Service Representative
Cogeco
Remote, Canada
$35,000 to $60,000 USD / year
Full-time · Remote
A Customer Service Representative is responsible for assisting customers by answering questions, resolving issues, providing information about products or services, and ensuring a positive…

OSCO Construction Group

Customer Service Representative – Order Desk

Lower Sackville, NS, Canada

Job type: Full-time
Posting language: English
Posted: Jun 18, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Bedford Ready Mix

Bedford Ready Mix has been in operation since 1985 and is a proud member of OSCO Concrete & Aggregates Limited. We perform a mix of residential work along with large-scale industrial/commercial projects. OSCO Concrete also operates a large fleet of concrete pumps, including the largest concrete boom pump east of Montreal.

Job Summary

Reporting to the Operations Manager, the Customer Service Representative (Order Desk) is responsible for delivering high-quality customer service through high-volume inbound and outbound calls, ensuring all customer inquiries, orders, and service requests are handled accurately and efficiently.

This role is critical in supporting daily operations by ensuring all order details are clearly captured and communicated to the dispatch team. The successful candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The goal is to provide a responsive, professional customer experience while ensuring smooth scheduling and delivery execution.

Key Responsibilities

Manage high-volume inbound and outbound customer calls in a professional and efficient manner
Accurately process sales orders, quotes, and customer inquiries
Take and enter orders with a high degree of accuracy, ensuring all required details are captured
Assist customers with product inquiries, order placement, order tracking, and issue resolution
Schedule delivery times and coordinate closely with customers and dispatch to ensure timely service
Proactively follow up with customers regarding orders, changes, or service updates
Monitor order progress and adjust schedules as required to meet delivery commitments
Continuously assess and optimize scheduling to support operational efficiency
Verify order accuracy prior to dispatch to minimize errors and delays
Provide backup support for dispatch functions as required
Perform other related duties as assigned

Technical Requirements

Previous Customer Service Representative experience required, with a focus on inbound and outbound call handling
Strong computer skills, including experience with order entry systems and Microsoft Office
Experience working in an order desk, dispatch, or call centre environment is considered a strong asset
Familiarity with Halifax Regional Municipality (HRM) roadways is an asset
Experience in the concrete, construction, or trucking industry is a definite asset

Business Competencies

Exceptional attention to detail and accuracy in a high-volume environment
Strong communication skills with a professional and customer-focused approach
Proven ability to multi-task, prioritize, and manage competing demands
Strong problem-solving skills, with the ability to quickly adapt to changing schedules and customer needs
Ability to remain calm and effective under pressure in a fast-paced, deadline-driven environment

Work Environment & Cultural Expectations

Ability to work early mornings, days, and evening shifts based on operational needs
Extended hours based on operational needs
Participation in a rotating Closing and Saturday schedules
Ability to thrive in a high-volume, fast-paced order desk environment
Collaborative team player who can work effectively within a diverse workforce

As a member of the OSCO Construction Group, OSCO Concrete & Aggregates Limited offers a comprehensive compensation and benefits package including health and dental coverage, life insurance and RRSP options. Additionally, we offer health and wellness programming, years of service rewards and employee sport team sponsorships.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for managing high-volume inbound and outbound customer calls, processing sales orders, and ensuring accurate communication with the dispatch team. This role is critical for providing a professional customer experience and ensuring timely service delivery.

Requirements

Candidates should have previous experience as a Customer Service Representative, particularly in handling inbound and outbound calls. Strong computer skills and familiarity with order entry systems are required, with experience in the concrete, construction, or trucking industry considered an asset.

Skills

Customer Service
Order Processing
Communication Skills
Problem-Solving
Multi-Tasking
Attention to Detail
Scheduling
Dispatch Coordination
Order Tracking
Sales Order Entry
Call Handling
Operational Efficiency
Adaptability
Professionalism
Team Collaboration
Computer Skills

Benefits

Health Insurance
Dental Coverage
Life Insurance
RRSP Options
Health and Wellness Programming
Years of Service Rewards
Employee Sport Team Sponsorships

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Desk
Inbound Calls
Outbound Calls
Sales Orders
Quotes
Order Tracking
Dispatch
Scheduling
Concrete Industry
Construction
Trucking
Microsoft Office
Problem-Solving
High-Volume Environment
Attention to Detail
Communication Skills

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