Jobs in Canada

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Added 1 hour ago
C
Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
…productivity, while supporting Agile delivery and taking on Scrum Lead responsibilities when…
Added 4 hours ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 4 hours ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 4 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 6 hours ago
GC
Associate Quality Designer
Game Companies
Vancouver, BC
- Full-time
Test Planning & Requirements: You will lead lifecycle test planning (including briefs), align dependencies, and identify requirement gaps early.
Added 6 hours ago
Quality Assurance Supervisor
Ice River Sustainable Solutions
Feversham, ON
…quality assurance activities, support regulatory compliance, and lead a team of QA and Sanitation…
Added 6 hours ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 6 hours ago
SM
RQ11881 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 6 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 6 hours ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 8 hours ago
FB
Quality Control Manager
Forbes Bros. Group of Companies
Toronto, ON
- Full-time
Lead and manage Quality Coordinators and Quality Inspectors, providing direction and oversight to support consistent quality execution across assigned projects.
Added 8 hours ago
FB
Quality Control Manager
Forbes Bros. Group of Companies
Regina, SK
- Full-time
Lead and manage Quality Coordinators and Quality Inspectors, providing direction and oversight to support consistent quality execution across assigned projects.
Added 8 hours ago
TL
Product Engineer
The Logistics Alliance Inc.
Mississauga, ON
- Full-time
…requirement in plain language. You confirm it with the team lead before anything gets built, then log the work in…
Added 8 hours ago
W
[Wattpad] Delivery Manager
Wattpad
Toronto, ON
- Full-time
We’re looking for a Delivery Manager to lead the planning, execution, and delivery of the web and mobile experiences that millions of Wattpad readers and writers rely on every day, taking…
Added 8 hours ago
FB
Quality Control Manager
Forbes Bros. Group of Companies
Winnipeg, MB
- Full-time
Lead and manage Quality Coordinators and Quality Inspectors, providing direction and oversight to support consistent quality execution across assigned projects.
Added 8 hours ago
Quality Control Manager
Forbes Bros. Group of Companies
Canada
Lead and manage Quality Coordinators and Quality Inspectors, providing direction and oversight to support consistent quality execution across assigned projects.
Added 9 hours ago
PS
Business Analyst
Publicis Sapient
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 9 hours ago
M
RQ11865 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
against the various components. The tester will work with the testing lead and
Added 10 hours ago
V
QA
Virtusa
Toronto, ON
- Full-time
Organize and lead the testing kick-off meeting.
Added 10 hours ago
PS
Senior Quality Assurance Engineer
Publicis Sapient
Toronto, ON
- $95,000 to $132,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 10 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 10 hours ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- $40,000 to $80,000 CAD / year
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 10 hours ago
MI
Oiler-Sander-1
Mondelēz International
Hamilton, ON · Plant - Hamilton, Canada
- Full-time
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 11 hours ago
Ecommerce Operations Manager (18-month temporary position)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Lead Ecommerce operational planning and delivery across Air Canada Vacations’ digital properties, setting priorities, managing team capacity and providing direction to the Ecommerce…
Added 11 hours ago
LA
Product Engineer
Logistics Alliance
ON · Mississauga, Ontario
- Full-time
…requirement in plain language. You confirm it with the team lead before anything gets built, then log the work in…

OSI Digital

Salesforce Business Analyst

Vancouver, BC, Canada

Full-time

Apply on osidigital.applytojob.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 9, 2027
Experience: Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client.
Posting language: English
Posted: Nov 11, 2026

Original job description

Role: Salesforce Business Analyst
Type: FT
Location: Vancouver, BC Canada

Roles and Responsibilities:

Make sure that the Story acceptance criteria is defined and met, solving questions from developers about features, helping PMs clarify questions and documenting, acting as Scrum Masters in sprints, depending on capacity, jumping in to help QA with Manual testing.

Excellent knowledge of Salesforce configuration

Works closely with business owners to identify / understand business needs and translates these into effective stories that are aligned with the functionality and technology roadmap and strategic direction of the team.

The BA will elicit current state pain points and uncover gaps in Sales Cloud/Service cloud best practices.  From the session output, the BA will work with their delivery team to document a future state system and be responsible for its approval and decomposition into user stories.

Creates iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals
Recommends and participates in the design and implementation of standards, tools, and methodologies

Assists with project scoping and effort estimations
Demonstrated experience with full life cycle implementations of Sales Cloud/ Service cloud solutions, deep understanding of lead to cash and business processes.

Responsible for story deliveries and achieving milestones

Requirements:

Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client.

Proficient with end-to-end Sales cloud, service cloud

Enthusiastic, professional, and confident personality, with a focus on customer success.

Excellent listening & reading skills to fully understand the customer requirements and pain points.
Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management
Must be able to visualize, analyze, communicate, and solve complex problems, and make disciplined decisions based on available information
Takes ownership of problems and proactively document them, ensuring that stories continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team

Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined technology environment. Proactive in setting up calls and ability to take notes from meetings and share it with attendees.
Working knowledge and experience of agile processes
Bachelor’s degree or equivalent in computer science and information technology
Strong leader & team player, able to get along with Business Stakeholders and the Dev Team alike. Proactively setup meetings with business stakeholders and lead them.
Work with other BAs to provide an end-to-end high-level user flow.

Knowledge of JIRA / Confluence preferred.

Apply on osidigital.applytojob.com About employer

More about this job

Responsibilities

The Business Analyst will translate business needs into effective user stories and document future state systems for Sales and Service Cloud. They will also act as a Scrum Master, facilitate stakeholder meetings, and assist with manual testing and project scoping.

Requirements

Candidates must have 5+ years of experience with Sales and Service Cloud, including at least one year in an enterprise environment. A bachelor's degree in computer science or information technology is required, along with strong communication and agile methodology skills.

Skills

Salesforce
Sales Cloud
Service Cloud
Business Analysis
Agile
Scrum Master
User Stories
Requirement Elicitation
Lead To Cash
Jira
Confluence
Stakeholder Management
Project Scoping
Manual Testing
System Documentation

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Business Analyst
Agile
Scrum Master
User Stories
Lead To Cash
Jira
Confluence
Requirement Elicitation
Stakeholder Management
Project Scoping
Manual Testing
System Design
Enterprise
Technology Roadmap
Prototypes
Business Processes

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Jobs in Canada