Jobs in Canada

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Added 4 hours ago
C
Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security,…
Added 5 hours ago
TT
Senior Quality Assurance Analyst
TRM Technologies Inc.
Ottawa, ON
- Contract
We're seeking a Senior Quality Assurance Analyst for a contract running December 2026 to November 2027. The ideal candidate must hold a valid Government of Canada security clearance at…
Added 7 hours ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 7 hours ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 7 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 9 hours ago
MA
Senior IT Business Analyst (Insurance)
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 9 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 12 hours ago
PS
Business Analyst
Publicis Sapient
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 13 hours ago
V
QA
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking an experienced Business Analyst with a strong background in Payments testing to join our team. The ideal candidate will have a proven track record of analyzing…
Added 13 hours ago
S
Senior Business Analyst
Simform
Calgary, AB
- Full-time
We are looking for an experienced and detail-oriented Business Analyst to act as a bridge between business stakeholders and technical teams. The ideal candidate will be responsible for…
Added 13 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 13 hours ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- $40,000 to $80,000 CAD / year
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 20 hours ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 21 hours ago
HT
Business Analyst
Hirematic Talent Solutions
Toronto, ON
- $55 to $60 CAD / hour
- Full-time
Added 1 day ago
Solution Delivery Manager
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
We are seeking a Solution Delivery Manager reporting to the Senior Manager, Residential Solution Delivery. In this role as Solution Delivery Manager, you will provide end-to-end leadership…
Added 1 day ago
GP
Systems Analyst (D365 F&O, CRM & WMS)
Global Pharma Tek
ON · Ontario, Canada
- Contract
Senior-level systems analysis and solution design capability: someone who can take business requirements and independently translate them into detailed system designs, integration flows,…
Added 1 day ago
T
Senior Business Intelligence Analyst
TD
Montreal, QC
- Full-time
Added 1 day ago
M
Analyst, Marketing Analytics
Marketbridge
Remote, Canada
- Full-time
- Remote
Working closely with more senior members of the Marketing Analytics team, the Analyst will help turn raw data into consistent, usable reporting. The role focuses on careful execution, data…
Added 2 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 2 days ago
MC
Senior IT Business Analyst (Insurance)
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 days ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
…technical deliverables and technical infrastructure. Provide as a Senior Systems Analyst responsibilities on large or complex projects and operational…
Added 2 days ago
FN
Application Business Analyst, IT Application Management
First National Financial LP
Toronto, ON · East York, ON
- Contract
Hybrid working environment (2-3 days in office)
Added 2 days ago
C
SR Guidewire Analyst/Scrum master- Onsite
Cognizant
Toronto, ON
- Full-time
Provide clear delivery updates to senior stakeholders covering progress, risks, dependencies, milestones, and release readiness.
Added 2 days ago
D
Software Engineer in Test
Dexian
Mississauga, ON
- Other
We are seeking a visionary and hands-on Senior Software Development Engineer in Test (SDET)/Quality Engineering Architect to define, champion, and drive the global quality engineering…
Added 2 days ago
C
Senior QA Test Analyst, Assistant Vice President
Citi
Mississauga, ON
- Full-time
The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…

OSI Digital

Salesforce Business Analyst

Vancouver, BC, Canada

Full-time

Apply on osidigital.applytojob.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 9, 2027
Experience: Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client.
Posting language: English
Posted: Nov 11, 2026

Original job description

Role: Salesforce Business Analyst
Type: FT
Location: Vancouver, BC Canada

Roles and Responsibilities:

Make sure that the Story acceptance criteria is defined and met, solving questions from developers about features, helping PMs clarify questions and documenting, acting as Scrum Masters in sprints, depending on capacity, jumping in to help QA with Manual testing.

Excellent knowledge of Salesforce configuration

Works closely with business owners to identify / understand business needs and translates these into effective stories that are aligned with the functionality and technology roadmap and strategic direction of the team.

The BA will elicit current state pain points and uncover gaps in Sales Cloud/Service cloud best practices.  From the session output, the BA will work with their delivery team to document a future state system and be responsible for its approval and decomposition into user stories.

Creates iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals
Recommends and participates in the design and implementation of standards, tools, and methodologies

Assists with project scoping and effort estimations
Demonstrated experience with full life cycle implementations of Sales Cloud/ Service cloud solutions, deep understanding of lead to cash and business processes.

Responsible for story deliveries and achieving milestones

Requirements:

Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client.

Proficient with end-to-end Sales cloud, service cloud

Enthusiastic, professional, and confident personality, with a focus on customer success.

Excellent listening & reading skills to fully understand the customer requirements and pain points.
Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management
Must be able to visualize, analyze, communicate, and solve complex problems, and make disciplined decisions based on available information
Takes ownership of problems and proactively document them, ensuring that stories continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team

Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined technology environment. Proactive in setting up calls and ability to take notes from meetings and share it with attendees.
Working knowledge and experience of agile processes
Bachelor’s degree or equivalent in computer science and information technology
Strong leader & team player, able to get along with Business Stakeholders and the Dev Team alike. Proactively setup meetings with business stakeholders and lead them.
Work with other BAs to provide an end-to-end high-level user flow.

Knowledge of JIRA / Confluence preferred.

Apply on osidigital.applytojob.com About employer

More about this job

Responsibilities

The Business Analyst will translate business needs into effective user stories and document future state systems for Sales and Service Cloud. They will also act as a Scrum Master, facilitate stakeholder meetings, and assist with manual testing and project scoping.

Requirements

Candidates must have 5+ years of experience with Sales and Service Cloud, including at least one year in an enterprise environment. A bachelor's degree in computer science or information technology is required, along with strong communication and agile methodology skills.

Skills

Salesforce
Sales Cloud
Service Cloud
Business Analysis
Agile
Scrum Master
User Stories
Requirement Elicitation
Lead To Cash
Jira
Confluence
Stakeholder Management
Project Scoping
Manual Testing
System Documentation

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Business Analyst
Agile
Scrum Master
User Stories
Lead To Cash
Jira
Confluence
Requirement Elicitation
Stakeholder Management
Project Scoping
Manual Testing
System Design
Enterprise
Technology Roadmap
Prototypes
Business Processes

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Work requirements

Jobs in Canada