Jobs in Canada

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Added 36 mins ago
A
Creative Partner
Akcelo
Vancouver, BC
- Temporary
Partner closely with Client Leads and Strategy Leads to shape account direction and creative opportunities.
Added 51 mins ago
AA
Ingénierie en Chef - Systèmes avion (train d'atterrissage, freins, air, carburant) / Chief Engineering - Aircraft Systems (Landing Gear, Brakes, Air, Fuel)
Airbus Aircraft
Montreal, QC
- Full-time
Définir et assurer la livraison en temps voulu de solutions d'ingénierie pour satisfaire aux exigences de sécurité, du client et du programme;
Added 51 mins ago
T
Dynamics/Sharepoint Architect
TEKsystems
Toronto, ON
- $125 to $145 CAD / hour
- Contract
…Information Management System (CIMS) upgrade. The role will lead and validate the on-premises modernization of Microsoft Dynamics CRM and SharePoint, including related SQL Server, SSRS,…
Added 1 hour ago
MA
Institutional Investments Sales Leader
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 hours ago
C
Gestionnaire de prestation de services TI
CGI
Saguenay, QC
- Full-time
Define and lead continuous improvement plans aimed at increasing quality, productivity, client satisfaction, and service efficiency
Added 2 hours ago
C
Conseiller(ère) senior – Solutions manufacturières | Parcours vers l’architecture de solutions
CGI
Montreal, QC
- Full-time
This role combines business and functional analysis, client advisory, and business development. It offers an opportunity for an experienced consultant to progressively develop solution…
Added 2 hours ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 2 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 3 hours ago
TT
Program Director – MUST HAVE Advertising & Digital Delivery (CONTRACT)
Toronto Test Consultants
Toronto, ON
- Contract
MUST HAVE: Prior professional experience within the advertising industry is mandatory for this position
Added 4 hours ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Sales Leadership & Clienteling: Act as the lead stylist on the floor, cultivating long-term relationships and building a robust personal client book through upscale, personalized customer…
Added 4 hours ago
MA
Chief Growth Officer & Head of Industries
Marsh Agency
Toronto, ON
- Full-time
As a member of the Executive Committee, you will help shape national strategy, contribute to broader business priorities, and ensure growth remains embedded across the organization. You…
Added 4 hours ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
MA
Senior Marketing Manager
Marsh Agency
Toronto, ON
- Full-time
This position requires working from our Toronto office at least three days per week · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
MA
Institutional Investment Sales Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
MA
Toronto Health Office Practice Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
MA
Health & Benefits Consultant
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
MA
Senior Health & Benefits Actuarial Consultant
Marsh Agency
Toronto, ON
- Full-time
Must have achieved, or be progressing toward, Fellow of the Canadian Institute of Actuaries (FCIA) designation · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
MA
Actuarial Specialist (Associate) – Retirement & Health Benefits
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
FI
Director, Pre-Construction Sales
Fero International Inc.
Stoney Creek, NB
- Contract
Lead assigned pursuits through prequalification, proposal development, client presentations, site visits and facility tours, negotiation and contract execution, coordinating…
Added 4 hours ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 hours ago
SM
RQ11881 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 hours ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 4 hours ago
RH
Senior Creative Strategist (eCommerce)
Right Hook Digital
Remote, Canada
- $75,000 to $85,000 USD / year
- Full-time
- Remote
Own the ad creative across a portfolio of eCommerce brands, developing creative strategy and testing roadmaps aligned with client growth objectives.
Added 5 hours ago
S
Center Supervisor- FT- Windsor
Serco
Windsor, ON
- Full-time
To Be Successful In This Role, You Must Have

OSI Digital

Salesforce Business Analyst

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Experience: Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Posting language: English
Posted: Nov 11, 2026

Original job description

Role: Salesforce Business Analyst

Type: FT

Location: Vancouver, BC Canada

Roles and Responsibilities:

Make sure that the Story acceptance criteria is defined and met, solving questions from developers about features, helping PMs clarify questions and documenting, acting as Scrum Masters in sprints, depending on capacity, jumping in to help QA with Manual testing
Excellent knowledge of Salesforce configuration
Works closely with business owners to identify / understand business needs and translates these into effective stories that are aligned with the functionality and technology roadmap and strategic direction of the team
The BA will elicit current state pain points and uncover gaps in Sales Cloud/Service cloud best practices.  From the session output, the BA will work with their delivery team to document a future state system and be responsible for its approval and decomposition into user stories
Creates iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals
Recommends and participates in the design and implementation of standards, tools, and methodologies
Assists with project scoping and effort estimations
Demonstrated experience with full life cycle implementations of Sales Cloud/ Service cloud solutions, deep understanding of lead to cash and business processes
Responsible for story deliveries and achieving milestones

Requirements:

Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Proficient with end-to-end Sales cloud, service cloud
Enthusiastic, professional, and confident personality, with a focus on customer success.
Excellent listening & reading skills to fully understand the customer requirements and pain points.
Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management
Must be able to visualize, analyze, communicate, and solve complex problems, and make disciplined decisions based on available information
Takes ownership of problems and proactively document them, ensuring that stories continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team
Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined technology environment. Proactive in setting up calls and ability to take notes from meetings and share it with attendees
Working knowledge and experience of agile processes
Bachelor’s degree or equivalent in computer science and information technology
Strong leader & team player, able to get along with Business Stakeholders and the Dev Team alike. Proactively setup meetings with business stakeholders and lead them
Work with other BAs to provide an end-to-end high-level user flow
Knowledge of JIRA / Confluence preferred

Apply on LinkedIn About employer

More about this job

Responsibilities

Work with business stakeholders and delivery teams to identify needs, document current and future states, and translate requirements into approved user stories with clear acceptance criteria. Support delivery milestones through solution prototyping, agile facilitation, developer clarification, project scoping, and manual QA assistance as needed.

Requirements

Requires at least five years of experience with Salesforce Sales Cloud and Service Cloud, including at least one year supporting an enterprise client, plus end-to-end implementation and lead-to-cash process knowledge. Candidates should have a bachelor's degree or equivalent in computer science or information technology, agile experience, strong communication and stakeholder leadership skills, and preferably JIRA and Confluence knowledge.

Skills

Salesforce Configuration
Sales Cloud
Service Cloud
Business Analysis
Requirements Elicitation
User Stories
Acceptance Criteria
Agile Processes
Scrum
Manual Testing
Salesforce Implementation
Lead-to-Cash Processes
Stakeholder Management
JIRA
Confluence
Effort Estimation

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Salesforce Configuration
Business Analysis
Requirements Elicitation
Current-State Analysis
Future-State Design
User Stories
Acceptance Criteria
Agile
Scrum
JIRA
Confluence
Manual Testing
Quality Assurance
Lead-to-Cash
Enterprise Implementation
Solution Prototyping
Project Scoping
Effort Estimation
Stakeholder Management
Business Processes
Technology Roadmap

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Jobs in Canada