Jobs in Canada

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Added 4 mins ago
MA
Senior Leader, Employee & Individual Benefits
Marsh Agency
Mississauga, ON
- Full-time
Champion technology modernization, process automation, data analytics, and AI-enabled initiatives to improve scale, quality, speed of delivery, and decision-making.
Added 4 mins ago
C
Gestionnaire de prestation de services TI
CGI
Saguenay, QC
- Full-time
Minimum 7 years of experience in information technology, including significant experience in application service management, service delivery management, or IT operations
Added 4 mins ago
TC
EAS Senior Support, Maintenance, and Development (.NET) Resource
ThirdEye CyberSecurity
Regina, SK
- Contract
Must have a minimum of five (5) years experience in:
Added 4 mins ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Prince Edward, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 4 mins ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Prince Edward, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 4 mins ago
SH
Calibration Engineer Co-op
Siemens Healthineers
Ottawa, ON
- Full-time
…journey towards expanding precision medicine, transforming care delivery, improving the patient experience, and digitalizing healthcare. Siemens Healthineers is continuously developing its…
Added 4 mins ago
R|
Receiving, Distribution and Package Delivery Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Prioritize perishable packages (refrigerated, frozen, cryogenic) and maintain the cold chain until delivery,
Added 4 mins ago
C
Conseiller(ère) senior – Solutions manufacturières | Parcours vers l’architecture de solutions
CGI
Montreal, QC
- Full-time
Facilitate client workshops and collaborate with technical teams and solution architects throughout project delivery.
Added 4 mins ago
C
Salesforce Business Analyst
Cognizant
Toronto, ON
- Full-time
…requirements, design solutions, and support the successful delivery of Salesforce…
Added 4 mins ago
L
Eyecare Sales Associate
LensCrafters
Surrey, BC · South Surrey, BC
- Full-time
Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
Added 4 mins ago
C
Concepteur Réseaux
CGI
Montreal, QC
- Full-time
…different Canadian data centres and through the world. The delivery of such a service catalogue allows us to constantly learn and expand our knowledge in Telecom concepts, products and…
Added 19 mins ago
J
Explorer | Research Analyst
Jobgether
Canada
- $60,000 CAD / year
- Full-time
Must reside in Ontario, Canada
Added 34 mins ago
FH
Community Occupational Therapist – Chilliwack Mental Health Centre
Fraser Health Authority
Chilliwack, BC
- $45.15 to $56.17 CAD / hour
- Part-time
…support systems as full collaborators in service planning, delivery, and evaluation; develops partnerships with community agencies to encourage client participation; focuses on occupational…
Added 34 mins ago
LH
Physiotherapist
Lifemark Health Group
North Vancouver, BC
- $50 to $60 CAD / hour
- Full-time
Educate patients and their families on recovery, prevention, and self-management strategies.
Added 35 mins ago
GC
Senior Engineering Manager, Enterprise CI for Games
Game Companies
Vancouver, BC
- Full-time
Lead, hire, and develop a team of DevOps and build engineers through coaching, performance management, career development, and succession planning.
Added 35 mins ago
II
Scrum Master/ Agile Project Manager
iVedha Inc.
Canada
- Full-time
…excellence. By championing Agile practices, aligning project delivery with business goals, and fostering collaboration, you’ll empower teams to deliver exceptional value across the…
Added 35 mins ago
P
Technical Process Writer
PTAG
Chalk River, ON
- Contract
Are you ready to make an impact in the Nuclear industry? Join PTAG, a leading Project Management Advisory & Services firm, recognized across North America for helping world-class clients…
Added 35 mins ago
A
Gestionnaire de projet
Alithya
Pickering, ON
- Full-time
Develop and manage project plans, schedules, budgets, forecasts, and resources, taking corrective action to keep delivery on track;
Added 35 mins ago
R
Part-Time Receiving Clerk
RONA
Carleton Place, ON
- $18 to $20.52 CAD / hour
- Part-time
Work with other store teams with regards to merchandise movement and delivery inquiries and concerns
Added 35 mins ago
OD
Salesforce Product Manager
OSI Digital
Toronto, ON
- Full-time
Prior experience supporting AI/automation-enabled delivery initiatives or intake/case-management systems
Added 35 mins ago
AG
Human Resource Advisor - Bilingual (4-Month Contract)
Acosta Group
Mississauga, ON
- Contract
…the areas of employee engagement, employee relations, change management, local training delivery, data gathering and documentation and community…
Added 35 mins ago
KC
Manager, Supply Chain & E-Procurement (IVALUA)
KPMG Canada
Toronto, ON
- Full-time
Develop and execute testing activities, including system testing, user acceptance testing, defect management and resolution.
Added 35 mins ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 35 mins ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 35 mins ago
DP
Freelance long haul driver
Dome Productions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Must have verifiable 10 years of Canadian commercial driving experience · Must reside in Canada and be a Canadian citizen or permanent resident

OSI Digital

Salesforce Business Analyst

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Experience: Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Posting language: English
Posted: Nov 11, 2026

Original job description

Role: Salesforce Business Analyst

Type: FT

Location: Vancouver, BC Canada

Roles and Responsibilities:

Make sure that the Story acceptance criteria is defined and met, solving questions from developers about features, helping PMs clarify questions and documenting, acting as Scrum Masters in sprints, depending on capacity, jumping in to help QA with Manual testing
Excellent knowledge of Salesforce configuration
Works closely with business owners to identify / understand business needs and translates these into effective stories that are aligned with the functionality and technology roadmap and strategic direction of the team
The BA will elicit current state pain points and uncover gaps in Sales Cloud/Service cloud best practices.  From the session output, the BA will work with their delivery team to document a future state system and be responsible for its approval and decomposition into user stories
Creates iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals
Recommends and participates in the design and implementation of standards, tools, and methodologies
Assists with project scoping and effort estimations
Demonstrated experience with full life cycle implementations of Sales Cloud/ Service cloud solutions, deep understanding of lead to cash and business processes
Responsible for story deliveries and achieving milestones

Requirements:

Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Proficient with end-to-end Sales cloud, service cloud
Enthusiastic, professional, and confident personality, with a focus on customer success.
Excellent listening & reading skills to fully understand the customer requirements and pain points.
Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management
Must be able to visualize, analyze, communicate, and solve complex problems, and make disciplined decisions based on available information
Takes ownership of problems and proactively document them, ensuring that stories continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team
Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined technology environment. Proactive in setting up calls and ability to take notes from meetings and share it with attendees
Working knowledge and experience of agile processes
Bachelor’s degree or equivalent in computer science and information technology
Strong leader & team player, able to get along with Business Stakeholders and the Dev Team alike. Proactively setup meetings with business stakeholders and lead them
Work with other BAs to provide an end-to-end high-level user flow
Knowledge of JIRA / Confluence preferred

Apply on LinkedIn About employer

More about this job

Responsibilities

Work with business stakeholders and delivery teams to identify needs, document current and future states, and translate requirements into approved user stories with clear acceptance criteria. Support delivery milestones through solution prototyping, agile facilitation, developer clarification, project scoping, and manual QA assistance as needed.

Requirements

Requires at least five years of experience with Salesforce Sales Cloud and Service Cloud, including at least one year supporting an enterprise client, plus end-to-end implementation and lead-to-cash process knowledge. Candidates should have a bachelor's degree or equivalent in computer science or information technology, agile experience, strong communication and stakeholder leadership skills, and preferably JIRA and Confluence knowledge.

Skills

Salesforce Configuration
Sales Cloud
Service Cloud
Business Analysis
Requirements Elicitation
User Stories
Acceptance Criteria
Agile Processes
Scrum
Manual Testing
Salesforce Implementation
Lead-to-Cash Processes
Stakeholder Management
JIRA
Confluence
Effort Estimation

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Salesforce Configuration
Business Analysis
Requirements Elicitation
Current-State Analysis
Future-State Design
User Stories
Acceptance Criteria
Agile
Scrum
JIRA
Confluence
Manual Testing
Quality Assurance
Lead-to-Cash
Enterprise Implementation
Solution Prototyping
Project Scoping
Effort Estimation
Stakeholder Management
Business Processes
Technology Roadmap

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Jobs in Canada