Jobs in Canada

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Added 13 mins ago
GO
Negotiation and Implementation Analyst
Government of Yukon
Whitehorse, YT
- Full-time
As a Negotiation and Implementation Analyst, you will support and contribute to government-to-government negotiation and implementation files with Indigenous governments and other partners.…
Added 6 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 6 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 6 hours ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 6 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 8 hours ago
MA
Errors & Omissions Claims Analyst (Temporary)
Marsh Agency
Canada
- Temporary
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 8 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 9 hours ago
GC
[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Game Companies
Montreal, QC
- Full-time
Gameloft Montreal is looking for a Senior Data Analyst to join the team working on Disney Dreamlight Valley, a cross-platform hybrid life-sim/adventure game!
Added 9 hours ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
Own the enterprise RBAC function, including its strategy, roadmap, operating model, governance, standards, processes, and performance.
Added 10 hours ago
R
Data Steward (BD25AF1)
Referment
Montreal, QC
- Full-time
…intelligence that clients rely on. It is hiring a Data Steward for its Montreal…
Added 10 hours ago
Supply Chain Analyst
GoodMorning
Edmonton, AB
The Supply Chain Analyst helps the planning team carry out the supply plan day to day. You create purchase orders, follow up with suppliers on dates and PO status, and check supplier…
Added 10 hours ago
AC
CRM & CDP Solution Analyst
Air Canada Vacations
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 10 hours ago
AC
CRM & CDP Technical - Integration Analyst
Air Canada Vacations
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 10 hours ago
SP
Clinical Supervisor
Surrey Place
Toronto, ON · Scarborough, ON
- Full-time
Member in good standing with the College of Psychologists and Behaviour Analysts of Ontario as a Registered Behaviour Analyst.
Added 10 hours ago
KR
Corporate Financial Analyst
Kassen Recruitment
Kitchener, ON
- Full-time
A respected organization with a broad business portfolio is seeking a Corporate Financial Analyst to join its finance team. This role is ideal for an accounting professional who enjoys…
Added 11 hours ago
UO
Sessional Lecturer - STA258H5S LEC104 Stats with App Prob (emerg posting)
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are…
Added 11 hours ago
SI
Intern, Trade Promotion Management Business and Data Analyst
Saputo Inc.
Georgetown, ON
- Full-time
The Trade Promotion Management Business and Data Analyst Intern will support Phase II of the SUSA TPM implementation, focused on promotion planning, tracking and optimization. The intern…
Added 11 hours ago
SI
Intern, Trade Promotion Management Business and Data Analyst
Saputo Inc.
Mississauga, ON
- Full-time
The Trade Promotion Management Business and Data Analyst Intern will support Phase II of the SUSA TPM implementation, focused on promotion planning, tracking and optimization. The intern…
Added 11 hours ago
SI
Intern, CRM Implementation Analyst
Saputo Inc.
Mississauga, ON
- Full-time
The CRM Implementation Analyst Intern will support implementation of a customer relationship management solution for the U.S. business. The intern will contribute to testing, data quality,…
Added 11 hours ago
IF
Senior Business Analyst (Bilingual Spanish/English)
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services…
Added 11 hours ago
NF
Analyst Part Time Day
No Frills
Toronto, ON
- Part-time
…relationship will be created between the applicant and Loblaws Inc. or its…
Added 12 hours ago
CA
Business Systems Analyst - Robotic Process Automation (RPA)
Co-operators Assurance et services financiers
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 12 hours ago
SI
Intern, CRM Implementation Analyst
Saputo Inc.
Georgetown, ON
- Full-time
The CRM Implementation Analyst Intern will support implementation of a customer relationship management solution for the U.S. business. The intern will contribute to testing, data quality,…
Added 12 hours ago
BP
Trade Finance Analyst
BNP Paribas
Montreal, QC
- Full-time
You’ll be required in the office at least three days per week, with one of those days being either a Monday or a Friday
Added 12 hours ago
R
Data & Pricing Analyst
RevWhisper
Hamilton, ON
- Full-time
Data & Pricing Analyst, RevWhisper (downtown Hamilton, on-site)

OSI Digital

Salesforce Business Analyst

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Experience: Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Posting language: English
Posted: Nov 11, 2026

Original job description

Role: Salesforce Business Analyst

Type: FT

Location: Vancouver, BC Canada

Roles and Responsibilities:

Make sure that the Story acceptance criteria is defined and met, solving questions from developers about features, helping PMs clarify questions and documenting, acting as Scrum Masters in sprints, depending on capacity, jumping in to help QA with Manual testing
Excellent knowledge of Salesforce configuration
Works closely with business owners to identify / understand business needs and translates these into effective stories that are aligned with the functionality and technology roadmap and strategic direction of the team
The BA will elicit current state pain points and uncover gaps in Sales Cloud/Service cloud best practices.  From the session output, the BA will work with their delivery team to document a future state system and be responsible for its approval and decomposition into user stories
Creates iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals
Recommends and participates in the design and implementation of standards, tools, and methodologies
Assists with project scoping and effort estimations
Demonstrated experience with full life cycle implementations of Sales Cloud/ Service cloud solutions, deep understanding of lead to cash and business processes
Responsible for story deliveries and achieving milestones

Requirements:

Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Proficient with end-to-end Sales cloud, service cloud
Enthusiastic, professional, and confident personality, with a focus on customer success.
Excellent listening & reading skills to fully understand the customer requirements and pain points.
Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management
Must be able to visualize, analyze, communicate, and solve complex problems, and make disciplined decisions based on available information
Takes ownership of problems and proactively document them, ensuring that stories continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team
Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined technology environment. Proactive in setting up calls and ability to take notes from meetings and share it with attendees
Working knowledge and experience of agile processes
Bachelor’s degree or equivalent in computer science and information technology
Strong leader & team player, able to get along with Business Stakeholders and the Dev Team alike. Proactively setup meetings with business stakeholders and lead them
Work with other BAs to provide an end-to-end high-level user flow
Knowledge of JIRA / Confluence preferred

Apply on LinkedIn About employer

More about this job

Responsibilities

Work with business stakeholders and delivery teams to identify needs, document current and future states, and translate requirements into approved user stories with clear acceptance criteria. Support delivery milestones through solution prototyping, agile facilitation, developer clarification, project scoping, and manual QA assistance as needed.

Requirements

Requires at least five years of experience with Salesforce Sales Cloud and Service Cloud, including at least one year supporting an enterprise client, plus end-to-end implementation and lead-to-cash process knowledge. Candidates should have a bachelor's degree or equivalent in computer science or information technology, agile experience, strong communication and stakeholder leadership skills, and preferably JIRA and Confluence knowledge.

Skills

Salesforce Configuration
Sales Cloud
Service Cloud
Business Analysis
Requirements Elicitation
User Stories
Acceptance Criteria
Agile Processes
Scrum
Manual Testing
Salesforce Implementation
Lead-to-Cash Processes
Stakeholder Management
JIRA
Confluence
Effort Estimation

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Salesforce Configuration
Business Analysis
Requirements Elicitation
Current-State Analysis
Future-State Design
User Stories
Acceptance Criteria
Agile
Scrum
JIRA
Confluence
Manual Testing
Quality Assurance
Lead-to-Cash
Enterprise Implementation
Solution Prototyping
Project Scoping
Effort Estimation
Stakeholder Management
Business Processes
Technology Roadmap

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Work requirements

Jobs in Canada