Jobs in Canada

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Added 1 hour ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 1 hour ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 1 hour ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 1 hour ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 1 hour ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 3 hours ago
MA
Senior IT Business Analyst (Insurance)
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 3 hours ago
TI
QA Analyst
Tecsys Inc.
Remote, Canada
- Remote
As a QA Analyst on our Integration team, you’ll test the APIs, transformation layers and data flows that move orders, inventory and shipments between Tecsys and third-party systems, and…
Added 6 hours ago
PS
Business Analyst
Publicis Sapient
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 7 hours ago
V
QA
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking an experienced Business Analyst with a strong background in Payments testing to join our team. The ideal candidate will have a proven track record of analyzing…
Added 7 hours ago
S
Senior Business Analyst
Simform
Calgary, AB
- Full-time
We are looking for an experienced and detail-oriented Business Analyst to act as a bridge between business stakeholders and technical teams. The ideal candidate will be responsible for…
Added 7 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- $40,000 to $80,000 CAD / year
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 7 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 7 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- $40,000 to $80,000 CAD / year
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 7 hours ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- $40,000 to $80,000 CAD / year
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 9 hours ago
FI
QA Analyst - SAP Payroll
FP Inc.
Toronto, ON · Scarborough, ON
- $40 to $47 CAD / hour
- Contract
Must Have Skills:
Added 9 hours ago
IG
ETL Quality Analyst
Insight Global
Toronto, ON
- $35 to $40 CAD / hour
- Contract
Added 9 hours ago
FI
QA Analyst - SAP Payroll
FP Inc.
Toronto, ON · Scarborough, ON
- $40 to $47 CAD / hour
- Contract
Must Have Skills:
Added 10 hours ago
TG
C++ Programmer Analyst (12-month contract)
TMX Group
Montreal, QC
- Full-time
Added 11 hours ago
PF
Functional Analyst
PEOPLE FORCE CONSULTING INC
Quebec, QC
- Contract
This is a hybrid position, requiring the candidate to work onsite at the client's Montreal office 1–2 days per week · Il s’agit d’un poste hybride nécessitant une présence dans les bureaux du client à Montréal, 1 à 2 jours par semaine
Added 11 hours ago
A
Manual QA Analyst
Altis
Mississauga, ON
- $60 to $70 CAD / hour
- Contract
Are you a detail-oriented QA Analyst who enjoys solving problems and delivering reliable technology solutions? We're looking for an experienced QA professional to join a collaborative team…
Added 14 hours ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 15 hours ago
HT
Business Analyst
Hirematic Talent Solutions
Toronto, ON
- $55 to $60 CAD / hour
- Full-time
Added 1 day ago
Solution Delivery Manager
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
Provide direction and guidance to the Business Analyst throughout project execution, including requirements clarification, dependency management, decision tracking, and issue resolution.
Added 1 day ago
IG
Automation Test Analyst
Insight Global
Waterloo, ON
- $40 to $45 CAD / hour
- Contract

OSI Digital

Salesforce Business Analyst

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 11, 2026
Experience: Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Posting language: English
Posted: Nov 11, 2026

Original job description

Role: Salesforce Business Analyst

Type: FT

Location: Vancouver, BC Canada

Roles and Responsibilities:

Make sure that the Story acceptance criteria is defined and met, solving questions from developers about features, helping PMs clarify questions and documenting, acting as Scrum Masters in sprints, depending on capacity, jumping in to help QA with Manual testing
Excellent knowledge of Salesforce configuration
Works closely with business owners to identify / understand business needs and translates these into effective stories that are aligned with the functionality and technology roadmap and strategic direction of the team
The BA will elicit current state pain points and uncover gaps in Sales Cloud/Service cloud best practices.  From the session output, the BA will work with their delivery team to document a future state system and be responsible for its approval and decomposition into user stories
Creates iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals
Recommends and participates in the design and implementation of standards, tools, and methodologies
Assists with project scoping and effort estimations
Demonstrated experience with full life cycle implementations of Sales Cloud/ Service cloud solutions, deep understanding of lead to cash and business processes
Responsible for story deliveries and achieving milestones

Requirements:

Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Proficient with end-to-end Sales cloud, service cloud
Enthusiastic, professional, and confident personality, with a focus on customer success.
Excellent listening & reading skills to fully understand the customer requirements and pain points.
Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management
Must be able to visualize, analyze, communicate, and solve complex problems, and make disciplined decisions based on available information
Takes ownership of problems and proactively document them, ensuring that stories continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team
Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined technology environment. Proactive in setting up calls and ability to take notes from meetings and share it with attendees
Working knowledge and experience of agile processes
Bachelor’s degree or equivalent in computer science and information technology
Strong leader & team player, able to get along with Business Stakeholders and the Dev Team alike. Proactively setup meetings with business stakeholders and lead them
Work with other BAs to provide an end-to-end high-level user flow
Knowledge of JIRA / Confluence preferred

Apply on LinkedIn About employer

More about this job

Responsibilities

Work with business stakeholders and delivery teams to identify needs, document current and future states, and translate requirements into approved user stories with clear acceptance criteria. Support delivery milestones through solution prototyping, agile facilitation, developer clarification, project scoping, and manual QA assistance as needed.

Requirements

Requires at least five years of experience with Salesforce Sales Cloud and Service Cloud, including at least one year supporting an enterprise client, plus end-to-end implementation and lead-to-cash process knowledge. Candidates should have a bachelor's degree or equivalent in computer science or information technology, agile experience, strong communication and stakeholder leadership skills, and preferably JIRA and Confluence knowledge.

Skills

Salesforce Configuration
Sales Cloud
Service Cloud
Business Analysis
Requirements Elicitation
User Stories
Acceptance Criteria
Agile Processes
Scrum
Manual Testing
Salesforce Implementation
Lead-to-Cash Processes
Stakeholder Management
JIRA
Confluence
Effort Estimation

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Salesforce Configuration
Business Analysis
Requirements Elicitation
Current-State Analysis
Future-State Design
User Stories
Acceptance Criteria
Agile
Scrum
JIRA
Confluence
Manual Testing
Quality Assurance
Lead-to-Cash
Enterprise Implementation
Solution Prototyping
Project Scoping
Effort Estimation
Stakeholder Management
Business Processes
Technology Roadmap

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Jobs in Canada