Jobs in Canada

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Added 11 mins ago
A
Ingénieur Mécanique / Ingénieur ILS
Actalent
MB · Saint-Laurent, MB
- $30 to $55 CAD / hour
- Contract
Environnement de travail hybride avec 3 à 4 jours par semaine sur site à Montréal, QC ou Ottawa, ON · Hybrid work schedule with 3-4 days per week on-site in Montreal, QC or Ottawa, ON
Added 27 mins ago
P
Technical Process Writer
PTAG
Chalk River, ON
- Contract
Client Satisfaction: We strive for 100% satisfaction on every project.
Added 27 mins ago
A
Gestionnaire de projet
Alithya
Pickering, ON
- Full-time
Strong stakeholder management experience, including client-facing communication and coordination across technical teams, vendors, and subcontractors;
Added 27 mins ago
KC
Manager, Supply Chain & E-Procurement (IVALUA)
KPMG Canada
Toronto, ON
- Full-time
…procurement transformation and e-procurement implementations. This client-facing role requires strong functional procurement expertise combined with deep, hands-on Ivalua implementation…
Added 27 mins ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 27 mins ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 41 mins ago
SZ
Sales Associate - Assistant Manager - Manager
Stretch Zone - 1181
Toronto, ON · North York, ON
- $18 to $22 CAD / hour
- Full-time
Schedule appointments and manage client communications
Added 57 mins ago
TT
Program Director – MUST HAVE Advertising & Digital Delivery (CONTRACT)
Toronto Test Consultants
Toronto, ON
- Contract
MUST HAVE: Prior professional experience within the advertising industry is mandatory for this position
Added 1 hour ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Milton, ON
- $25 to $30 CAD / hour
- Full-time
…and the perfect fit for those with previous fitness and sales experience! In this role, you will be a key driver in turning prospective clients into new members of our community. We're…
Added 1 hour ago
PC
Forensic & Dispute Services  Senior Associate (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
Strong oral and written communication skills with experience in client-facing consulting/advisory work
Added 1 hour ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Sales Leadership & Clienteling: Act as the lead stylist on the floor, cultivating long-term relationships and building a robust personal client book through upscale, personalized customer…
Added 1 hour ago
MA
Chief Growth Officer & Head of Industries
Marsh Agency
Toronto, ON
- Full-time
Lead, coach, and develop a team of Producers and Industry Leaders focused on new client acquisition.
Added 1 hour ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Senior Marketing Manager
Marsh Agency
Toronto, ON
- Full-time
This position requires working from our Toronto office at least three days per week · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Institutional Investment Sales Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Toronto Health Office Practice Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Health & Benefits Consultant
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Senior Health & Benefits Actuarial Consultant
Marsh Agency
Toronto, ON
- Full-time
Must have achieved, or be progressing toward, Fellow of the Canadian Institute of Actuaries (FCIA) designation · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Actuarial Specialist (Associate) – Retirement & Health Benefits
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 2 hours ago
FI
Director, Pre-Construction Sales
Fero International Inc.
Stoney Creek, NB
- Contract
Lead assigned pursuits through prequalification, proposal development, client presentations, site visits and facility tours, negotiation and contract execution, coordinating…
Added 2 hours ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
SM
RQ11881 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
KI
Salesperson
Kiwiciti Inc.
Vancouver, BC
- Contract
Proven experience in B2B sales, ideally in construction, building materials, or related services, with strong skills in lead generation, pipeline management, and closing deals.

OSI Digital

Salesforce Business Analyst

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Experience: Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Posting language: English
Posted: Nov 11, 2026

Original job description

Role: Salesforce Business Analyst

Type: FT

Location: Toronto, Canada

Roles and Responsibilities:

Make sure that the Story acceptance criteria is defined and met, solving questions from developers about features, helping PMs clarify questions and documenting, acting as Scrum Masters in sprints, depending on capacity, jumping in to help QA with Manual testing
Excellent knowledge of Salesforce configuration
Works closely with business owners to identify / understand business needs and translates these into effective stories that are aligned with the functionality and technology roadmap and strategic direction of the team
The BA will elicit current state pain points and uncover gaps in Sales Cloud/Service cloud best practices.  From the session output, the BA will work with their delivery team to document a future state system and be responsible for its approval and decomposition into user stories
Creates iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals
Recommends and participates in the design and implementation of standards, tools, and methodologies
Assists with project scoping and effort estimations
Demonstrated experience with full life cycle implementations of Sales Cloud/ Service cloud solutions, deep understanding of lead to cash and business processes
Responsible for story deliveries and achieving milestones

Requirements:

Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Proficient with end-to-end Sales cloud, service cloud
Enthusiastic, professional, and confident personality, with a focus on customer success.
Excellent listening & reading skills to fully understand the customer requirements and pain points.
Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management
Must be able to visualize, analyze, communicate, and solve complex problems, and make disciplined decisions based on available information
Takes ownership of problems and proactively document them, ensuring that stories continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team
Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined technology environment. Proactive in setting up calls and ability to take notes from meetings and share it with attendees
Working knowledge and experience of agile processes
Bachelor’s degree or equivalent in computer science and information technology
Strong leader & team player, able to get along with Business Stakeholders and the Dev Team alike. Proactively setup meetings with business stakeholders and lead them
Work with other BAs to provide an end-to-end high-level user flow
Knowledge of JIRA / Confluence preferred

Apply on LinkedIn About employer

More about this job

Responsibilities

Work with business stakeholders and delivery teams to identify needs, analyze current-state pain points, define future-state Salesforce solutions, and document and decompose requirements into user stories with clear acceptance criteria. Support delivery milestones through stakeholder coordination, solution prototyping, sprint facilitation, developer clarification, and assistance with manual testing as needed.

Requirements

Requires at least five years of experience with Salesforce Sales Cloud and Service Cloud, including at least one year supporting an enterprise client, plus experience with full lifecycle implementations and lead-to-cash processes. Candidates should have a bachelor's degree or equivalent in computer science or information technology, strong communication and stakeholder leadership skills, and working knowledge of Agile; JIRA and Confluence experience is preferred.

Skills

Salesforce Configuration
Sales Cloud
Service Cloud
Business Analysis
Requirements Elicitation
User Stories
Acceptance Criteria
Agile Processes
Scrum
Manual Testing
Process Analysis
Solution Design
Prototyping
Project Scoping
Effort Estimation
JIRA

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Salesforce Configuration
Business Analysis
Business Requirements
Current-State Analysis
Future-State Design
User Stories
Acceptance Criteria
Agile
Scrum
Sprint Planning
Manual Testing
Lead-to-Cash
Full Lifecycle Implementation
Prototyping
Solution Design
Project Scoping
Effort Estimation
Stakeholder Management
Business Process
Technology Roadmap
JIRA
Confluence
Enterprise Client

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Jobs in Canada