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Added 1 day ago
Senior Enablement and Activation Manager
Edward Jones
Mississauga, ON
$99,900 to $170,000 CAD / year
Full-time
…rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base…
Added 6 days ago
Lead QA Engineer
RBC
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Full-time
Security & Auth Validation: Test endpoint access control mechanisms, including API keys, OAuth2 protocols, and JWT token-based authorization.
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Senior Information and Data Security Analyst (Global Security)
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Toronto, ON
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We are seeking an experienced Senior Information and Data Security Analyst to join our cross-functional team supporting RBC's data security infrastructure. In this role you will provide…
Added 1 day ago
Proposal Specialist (Government)
Geotab
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Experience working with databases, Salesforce, CRM systems, or project tracking systems is considered an asset
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…throughout the development lifecycle while independently validating security, correctness, and…
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Salesforce Solutions Expert
Intellibee Inc
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Senior UX Researcher – 6 month contract
PointClickCare
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Added 2 days ago
Data Platform Specialist
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Added 2 days ago
Salesforce Developer/ Technical BA
OSI Digital
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Full-time
Job Title: Salesforce Developer/ Technical BA
Added 3 days ago
Senior Manager, Competitive Intelligence
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Salesforce Administrator/Developer
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Semtech is seeking a Salesforce Administrator & Developer to join our IT Business Applications team. This role owns the day-to-day administration, configuration, and development of…
Added 3 days ago
Salesforce Developer/ Technical BA
OSI Digital
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$60,000 to $120,000 CAD / year
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Job Title: Salesforce Developer/ Technical BA
Added 2 days ago
Business Development Intern Spring 2027
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…proposal preparation, and tracking sales opportunities using Salesforce. The Business Development team is responsible for connecting customers across government and commercial sectors with…

OSI Digital

Salesforce Developer/ Technical BA

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Job Title: Salesforce Developer/ Technical BA

Type: FT

Location: Vancouver, BC Canada with travel as needed

Job Summary

We are seeking a Senior Technical Business Analyst / Salesforce Developer for a complex, multi-department Salesforce environment with significant third-party integrations and heavy Flow-based automation. This role is for someone who operates across the full lifecycle of a Salesforce solution: eliciting and documenting business requirements, designing the functional solution, configuring it declaratively, and - where declarative tools genuinely aren't enough - building it in code (Apex/LWC) and wiring up the integration.

Based on the requirement or project, the person can work as BA or a developer or both. This is a senior-level role. It requires independent, production-grade judgment on both the functional and technical sides - not someone learning either discipline on the job.

Responsibilities:

Business Analysis, Administration & Configuration

Lead discovery sessions with stakeholders across multiple departments (e.g., Sales, Service, Operations, Finance) to elicit, document, and prioritize requirements
Translate business requirements into clear user stories, acceptance criteria, process flow diagrams, and functional specifications suitable for developer handoff
Facilitate requirements workshops, gap analyses, and current-state/future-state process mapping
Own the backlog for Salesforce enhancements: intake, triage, prioritize, and manage through delivery in partnership with the project/product owner
Identify when a requirement should be solved declaratively (Flow, validation rules, page layouts) versus when it genuinely requires custom development (Apex, LWC) or an integration change - and make that call based on best practice, not convenience
Conduct UAT planning and execution with business users; manage defect triage and sign-off
Maintain traceability between business requirements, configuration changes, and release notes
Lead and collaborate for required upgrades, releases, and projects
Own day-to-day Salesforce administration: user management, roles/profiles/permission sets, sharing rules, security model integrity, and data governance
Design, build, and maintain Flow automation (Screen Flows, Record-Triggered Flows, Scheduled Flows) following governor-limit-aware, bulkified, and maintainable design patterns
Actively audit and remediate legacy automation (Workflow Rules, Process Builder) by migrating to Flow where appropriate, avoiding automation conflicts and recursive triggers
Manage object model changes (custom objects, fields, record types, page layouts, Dynamic Forms) with proper change management discipline
Partner with integration teams to understand data flow between Salesforce and external systems (ERP, HubSpot, Spotio, Marketing Automations, in-house systems, middleware/iPaaS such as Boomi) - including monitoring for integration failures, sync errors, and data integrity issues
Maintain a clean, documented data model; enforce field-level governance to prevent org sprawl (duplicate fields, unused automation, orphaned objects)
Manage sandbox strategy, release/change management, and deployment coordination (Change Sets, or CI/CD via SFDX/Copado/Gearset - depending on org tooling)
Monitor org health: Optimizer reports, API usage limits, storage limits, and technical debt backlog

Custom Development & Integration

Design and build custom Apex (classes, triggers, batch/queueable/schedulable jobs) using enterprise-grade patterns: trigger frameworks, service/selector layers, bulkification
Build Lightning Web Components for UI needs beyond declarative capability
Write meaningful Apex unit tests (real assertions, not coverage-for-coverage's-sake)
Design and build integrations with external systems via REST/SOAP APIs, Platform Events, or middleware/iPaaS tools (MuleSoft, Boomi, or similar); implement robust error handling and failure logging so integration issues are caught early, not discovered via a downstream data discrepancy
Handle authentication securely (named credentials, OAuth) - no hardcoded secrets in code

Cross-Functional / Governance

Serve as the point of escalation for multi-department process conflicts (e.g., where Sales teams and Service teams have competing requirements on the same object)
Participate in and help enforce Salesforce governance/Center of Excellence standards: naming conventions, environment strategy, automation-of-record rules, and documentation standards
Coordinate with the integration/development team on API-related changes to ensure admin-side changes (e.g., field changes, validation rules) don't break integrations
Support change management and end-user training/enablement for new releases
Skilled at providing maintenance, support, daily configuration, and improvement of the database and integration
Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams
Act as a lead for resolving issues, troubleshooting and suggest process improvement
Ability to train new users

Must Have Qualifications

5+ years of Salesforce experience spanning both functional/business-analysis work and hands-on development - genuine dual-track experience, not primarily one with light exposure to the other
Salesforce Administrator certification required. Platform Developer I certification required
Expert-level Flow Builder proficiency, including bulkification and sound Flow-vs-Apex decision-making
Strong Apex fundamentals: trigger frameworks, asynchronous Apex, governor limit management
Proven Lightning Web Components experience
Demonstrated experience with integrations - REST/SOAP, middleware/iPaaS, or event-driven architecture - from both a functional (data flow, troubleshooting) and technical (building, securing) standpoint
Experience supporting multiple business units/departments on a shared, complex org
Solid grasp of the Salesforce security model at enterprise scale
Experience with Git version control and CI/CD deployment pipelines
Strong requirements-gathering and documentation skills, and the communication range to run a stakeholder workshop and a technical design review with equal credibility

Certifications

Following certifications are a plus:

Salesforce Certified Administrator required, Salesforce Certified Advanced Administrator preferred
Salesforce Business Analyst preferred
Platform App Builder certification preferred

What Success Looks Like In This Role

Requirements move from discovery to implementation, implementation to production, or discovery to production with minimal translation loss
The Flow library and Apex codebase are both clean, documented, and free of conflicting automation
Integration issues are caught early because this person understands the data flow end-to-end, not just one side of it
Business stakeholders across departments trust this person as a single point of contact for "can Salesforce do this, and what's the right way to do it."
Requirements handed to developers are clear enough that back-and-forth clarification is minimal
Org technical debt trends down, not up, over time

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More about this job

Responsibilities

Lead the full lifecycle of Salesforce solutions by eliciting business requirements and designing functional specifications. Implement these solutions through a mix of declarative configuration and custom Apex/LWC development while managing complex third-party integrations.

Requirements

Requires 5+ years of dual-track experience in Salesforce development and business analysis with mandatory Administrator and Platform Developer I certifications. Must possess expert-level proficiency in Flow Builder, Apex, LWC, and enterprise-scale integration patterns.

Skills

Salesforce Development
Technical Business Analysis
Apex
Lightning Web Components
Salesforce Flow
REST/SOAP APIs
Requirements Gathering
UAT Planning
Data Governance
CI/CD
Git
Salesforce Administration
Integration Design
Stakeholder Management
Process Mapping
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Apex
LWC
Flow Builder
REST
SOAP
Boomi
MuleSoft
SFDX
Copado
Gearset
Git
Salesforce Administrator
Platform Developer I
Business Analysis
User Stories
UAT
Data Model
API
OAuth
CI/CD
Governance
Technical Debt
HubSpot
Spotio
ERP
iPaaS
Platform App Builder
Advanced Administrator
Salesforce Business Analyst

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