Salesforce Lead

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 10+ years of CRM and enterprise application experience, with 7+ years in Salesforce platform implementations.
Posting language: English
Posted: Oct 8, 2026

Original job description

Role: Salesforce Lead

Position Type: Full time

Location: Toronto, Canada

Roles And Responsibilities

Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
Act as the primary Salesforce solution advisor to business stakeholders, translating business requirements into scalable Salesforce architecture and implementation strategies.
Provide technical leadership and guidance to Salesforce developers, administrators, and integration teams across onshore and offshore delivery models.
Design and oversee implementation using Salesforce declarative capabilities and programmatic development (Apex, Triggers, LWCs, Batch Jobs, Platform Events, Flows).
Define and implement integration architecture with external systems using APIs, middleware, event-driven architecture, and Salesforce integration best practices.
Lead the design and optimization of business processes across Sales, Service, and customer engagement workflows.
Drive Salesforce governance, best practices, code quality, and development standards across the implementation lifecycle.
Collaborate with enterprise architects, product owners, and cross-functional teams to ensure Salesforce solutions align with enterprise architecture and business strategy.
Lead Agile delivery teams, including sprint planning, backlog refinement, architecture reviews, and technical design sessions.
Mentor and coach Salesforce developers and administrators on architecture patterns, development practices, and platform capabilities.
Provide guidance on data architecture, data migration strategies, and data governance within Salesforce.
Oversee Salesforce CPQ implementations, including pricing strategies, price rules, approval processes, and quote lifecycle management (preferred).
Participate in client workshops, solution discovery sessions, and roadmap planning to define long-term Salesforce strategy.
Drive Lightning Experience adoption and migration strategies where applicable.
Ensure alignment with security, compliance, and Salesforce platform governance frameworks

Skills And Qualifications

10+ years of CRM and enterprise application experience, with 7+ years in Salesforce platform implementations.
Strong expertise across Sales Cloud, Service Cloud, and Experience Cloud solution architecture.
Deep technical knowledge of Apex, Triggers, Lightning Web Components (LWC), SOQL, Platform Events, and Salesforce Flows.
Proven experience in Salesforce solution architecture, enterprise integration design, and scalable platform design.
Experience leading large-scale Salesforce implementations and transformation programs.
Strong knowledge of Salesforce data model design, data migration strategies, and data governance.
Experience with Salesforce CPQ (Advanced Approvals, Price Rules, Quote Configuration) is preferred.
Strong understanding of integration patterns including REST/SOAP APIs, middleware platforms, and event-driven architectures.
Demonstrated ability to lead distributed teams and manage complex delivery environments.
Exceptional stakeholder management, client communication, and presentation skills.
Strong experience with Agile methodologies and delivery frameworks.
Salesforce certifications such as Application Architect, System Architect certifications are highly desirable.
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience

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Responsibilities

Lead Salesforce architecture, implementation, integrations, and governance across Sales Cloud, Service Cloud, and Experience Cloud, while advising stakeholders and aligning solutions with enterprise strategy. Guide distributed Agile teams, mentor technical staff, and oversee data, business process, CPQ, and Lightning Experience initiatives.

Requirements

Requires 10+ years of CRM and enterprise application experience, including 7+ years implementing Salesforce, with strong expertise in Salesforce clouds, Apex, LWC, integrations, and scalable solution architecture. Candidates should have experience leading large implementations and distributed teams, strong Agile and stakeholder skills, and a bachelor’s degree or equivalent experience; Salesforce architecture certifications and CPQ experience are preferred.

Skills

Sales Cloud
Service Cloud
Experience Cloud
Apex
Lightning Web Components
SOQL
Salesforce Flows
Platform Events
Enterprise Integration
Data Architecture
Data Migration
Salesforce CPQ
Agile Delivery
Stakeholder Management
Team Leadership

Visa sponsorship

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Keywords

Salesforce
Sales Cloud
Service Cloud
Experience Cloud
Data Cloud
Apex
Triggers
Lightning Web Components
SOQL
Platform Events
Salesforce Flows
Batch Jobs
Salesforce CPQ
Advanced Approvals
Price Rules
REST APIs
SOAP APIs
Middleware
Event-Driven Architecture
Data Governance
Data Migration
Lightning Experience
Agile
Enterprise Architecture
Salesforce Application Architect
Salesforce System Architect

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