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Added 4 hours ago
Salesforce Platform Engineer
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Full-time
We are seeking an experienced Salesforce Platform Engineer to support the design, development, and enhancement of our commercial lending platform built on nCino. You will work closely with…
Added 18 hours ago
Senior Salesforce Developer
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5-7 years of hands-on Salesforce development experience using Apex, Visualforce, triggers, batch Apex, and Salesforce APIs.
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Full-time
Architect advanced automation using both point-and-click (Flow, Process Builder) and code-based approaches (Apex triggers, classes, batch jobs)
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Contract
Minimum of 5 years of application development experience, including at least 2 years of experience with the Salesforce platform.
Added 6 days ago
Salesforce Developer
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$80,000 to $115,000 CAD / year
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Added 8 days ago
Salesforce Developer/ Technical BA
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Added 9 days ago
Salesforce Developer/ Technical BA
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$60,000 to $120,000 CAD / year
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We are seeking a Senior Technical Business Analyst / Salesforce Developer for a complex, multi-department Salesforce environment with significant third-party integrations and heavy…
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Added 24 days ago
Manager, Enterprise CRM
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We are currently seeking a Manager to lead our Salesforce Developers on the Enterprise CRM team. Utilize programmatic and declarative skills to extend and customize Salesforce. Hands-on…
Added 24 days ago
Senior Salesforce Developer
Solink
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$111,250 to $150,000 CAD / year
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Added 24 days ago
Salesforce Technical Architecture Advisor, LWC, Apex & Implementations
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Senior Salesforce Developer
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$140,000 to $145,000 CAD / year
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Salesforce Developer 1014
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Salesforce Developer 1016
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We are looking for an experienced Salesforce Developer with 5+ years of hands-on experience designing, developing, and implementing scalable Salesforce solutions.
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Senior Salesforce Developer
CGI
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CGI's Vancouver Salesforce practice is seeking a Senior Salesforce Developer to design and build robust, scalable solutions on the Salesforce platform for our public sector and healthcare…
Added 15 days ago
Certinia (FinancialForce) Developer
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Develop Apex classes, triggers, Lightning Web Components (LWC), Flows, Visualforce pages, integrations, and custom Salesforce components.
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Senior Software Engineer
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Added 2 months ago
Salesforce Financial Services Cloud expert
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$129,191 to $171,633 USD / year
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Lead the design and architecture of Salesforce Financial Services Cloud FSC solutions tailored for financial services domains such as banking wealth management and insurance Define and…
Added 3 months ago
Salesforce Lead Developer
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Develop across the Salesforce Platform using Apex classes and triggers, Lightning Web Components (LWC), Flows, APIs, and complex automations.
Added 23 days ago
Senior Software Engineer – Data Cloud & Marketing Technology
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Added 14 days ago
Salesforce Technical Business Analyst
OSI Digital
Vancouver, BC
Full-time
We are seeking a Senior Technical Business Analyst / Salesforce Developer for a complex, multi-department Salesforce environment with significant third-party integrations and heavy…
Added 15 days ago
Salesforce Technical Business Analyst
OSI Digital
Vancouver, BC
$60,000 to $120,000 CAD / year
Full-time
We are seeking a Senior Technical Business Analyst / Salesforce Developer for a complex, multi-department Salesforce environment with significant third-party integrations and heavy…

OSI Digital

Salesforce Technical Business Analyst

Vancouver, BC, Canada

Pay: $60,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Sep 11, 2026

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Original job description

Job Title: Salesforce Technical BA
Type: FT
Location: Vancouver, BC Canada with travel as needed

Job Summary
We are seeking a Senior Technical Business Analyst / Salesforce Developer for a complex, multi-department Salesforce environment with significant third-party integrations and heavy Flow-based automation. This role is for someone who operates across the full lifecycle of a Salesforce solution: eliciting and documenting business requirements, designing the functional solution, configuring it declaratively, and - where declarative tools genuinely aren't enough - building it in code (Apex/LWC) and wiring up the integration.

Based on the requirement or project, the person can work as BA or a developer or both. This is a senior-level role. It requires independent, production-grade judgment on both the functional and technical sides - not someone learning either discipline on the job.

Responsibilities:
Business Analysis, Administration & Configuration

Lead discovery sessions with stakeholders across multiple departments (e.g., Sales, Service, Operations, Finance) to elicit, document, and prioritize requirements.
Translate business requirements into clear user stories, acceptance criteria, process flow diagrams, and functional specifications suitable for developer handoff.
Facilitate requirements workshops, gap analyses, and current-state/future-state process mapping.
Own the backlog for Salesforce enhancements: intake, triage, prioritize, and manage through delivery in partnership with the project/product owner.
Identify when a requirement should be solved declaratively (Flow, validation rules, page layouts) versus when it genuinely requires custom development (Apex, LWC) or an integration change - and make that call based on best practice, not convenience.
Conduct UAT planning and execution with business users; manage defect triage and sign-off.
Maintain traceability between business requirements, configuration changes, and release notes.
Lead and collaborate for required upgrades, releases, and projects

Own day-to-day Salesforce administration: user management, roles/profiles/permission sets, sharing rules, security model integrity, and data governance.
Design, build, and maintain Flow automation (Screen Flows, Record-Triggered Flows, Scheduled Flows) following governor-limit-aware, bulkified, and maintainable design patterns.
Actively audit and remediate legacy automation (Workflow Rules, Process Builder) by migrating to Flow where appropriate, avoiding automation conflicts and recursive triggers.
Manage object model changes (custom objects, fields, record types, page layouts, Dynamic Forms) with proper change management discipline.
Partner with integration teams to understand data flow between Salesforce and external systems (ERP, HubSpot, Spotio, Marketing Automations, in-house systems, middleware/iPaaS such as Boomi) - including monitoring for integration failures, sync errors, and data integrity issues.
Maintain a clean, documented data model; enforce field-level governance to prevent org sprawl (duplicate fields, unused automation, orphaned objects).
Manage sandbox strategy, release/change management, and deployment coordination (Change Sets, or CI/CD via SFDX/Copado/Gearset - depending on org tooling).
Monitor org health: Optimizer reports, API usage limits, storage limits, and technical debt backlog.

Custom Development & Integration

Design and build custom Apex (classes, triggers, batch/queueable/schedulable jobs) using enterprise-grade patterns: trigger frameworks, service/selector layers, bulkification.
Build Lightning Web Components for UI needs beyond declarative capability.
Write meaningful Apex unit tests (real assertions, not coverage-for-coverage's-sake).
Design and build integrations with external systems via REST/SOAP APIs, Platform Events, or middleware/iPaaS tools (MuleSoft, Boomi, or similar); implement robust error handling and failure logging so integration issues are caught early, not discovered via a downstream data discrepancy.
Handle authentication securely (named credentials, OAuth) - no hardcoded secrets in code.

Cross-Functional / Governance

Serve as the point of escalation for multi-department process conflicts (e.g., where Sales teams and Service teams have competing requirements on the same object).
Participate in and help enforce Salesforce governance/Center of Excellence standards: naming conventions, environment strategy, automation-of-record rules, and documentation standards.
Coordinate with the integration/development team on API-related changes to ensure admin-side changes (e.g., field changes, validation rules) don't break integrations.
Support change management and end-user training/enablement for new releases.
Skilled at providing maintenance, support, daily configuration, and improvement of the database and integration.
Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
Act as a lead for resolving issues, troubleshooting and suggest process improvement
Ability to train new users.

Must Have Qualifications

5+ years of Salesforce experience spanning both functional/business-analysis work and hands-on development - genuine dual-track experience, not primarily one with light exposure to the other.
Salesforce Administrator certification required. Platform Developer I certification required.
Expert-level Flow Builder proficiency, including bulkification and sound Flow-vs-Apex decision-making.
Strong Apex fundamentals: trigger frameworks, asynchronous Apex, governor limit management.
Proven Lightning Web Components experience.
Demonstrated experience with integrations - REST/SOAP, middleware/iPaaS, or event-driven architecture - from both a functional (data flow, troubleshooting) and technical (building, securing) standpoint.
Experience supporting multiple business units/departments on a shared, complex org.
Solid grasp of the Salesforce security model at enterprise scale.
Experience with Git version control and CI/CD deployment pipelines.
Strong requirements-gathering and documentation skills, and the communication range to run a stakeholder workshop and a technical design review with equal credibility.

Certifications
Following certifications are a plus:

Salesforce Certified Administrator required, Salesforce Certified Advanced Administrator preferred
Salesforce Business Analyst preferred
Platform App Builder certification preferred

What Success Looks Like in This Role

Requirements move from discovery to implementation, implementation to production, or discovery to production with minimal translation loss.
The Flow library and Apex codebase are both clean, documented, and free of conflicting automation.
Integration issues are caught early because this person understands the data flow end-to-end, not just one side of it.
Business stakeholders across departments trust this person as a single point of contact for "can Salesforce do this, and what's the right way to do it."
Requirements handed to developers are clear enough that back-and-forth clarification is minimal.
Org technical debt trends down, not up, over time.

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More about this job

Responsibilities

The role involves leading discovery sessions to elicit business requirements and translating them into functional Salesforce solutions using both declarative tools and custom code. Additionally, the incumbent will manage day-to-day Salesforce administration, oversee integration data flows, and ensure system governance across multiple departments.

Requirements

Candidates must have 5+ years of experience in both functional business analysis and hands-on Salesforce development. Required certifications include Salesforce Administrator and Platform Developer I, alongside expert-level proficiency in Flow Builder and Apex.

Skills

Salesforce
Apex
Lightning Web Components
Flow Builder
Business Analysis
System Integration
REST/SOAP APIs
Middleware
Data Governance
Change Management
CI/CD
Git
Requirement Gathering
Stakeholder Management
Salesforce Administration
Security Model

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Apex
Lightning Web Components
Flow Builder
Business Analyst
Integration
REST
SOAP
Middleware
Boomi
MuleSoft
CI/CD
Git
SFDX
Copado
Gearset
Salesforce Administrator
Platform Developer I
Data Governance
Change Management
UAT
Process Mapping
API
HubSpot
ERP
Dynamic Forms
Platform Events
OAuth
Technical Debt
Governance

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