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Added 7 mins ago
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OSL Retail Services Inc

Human Resources Business Partner

5090 Orbitor Drive, Unit 1, Mississauga, ON, L4W 5B5, Canada

Pay: While the starting salary for this role typically begins at $75,000 to $85,000, your final offer will reflect your relevant skills, individual strengths and experience.
Apply by: Sep 30, 2027
Experience: 2+ years of work experience in a strategic partnership Human Resources role
Posting language: English
Posted: Sep 30, 2026

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Original job description

Overview

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About the role:

The Human Resources Business Partner (HRBP) serves as a strategic advisor and key liaison between HR and assigned client group(s), driving HR initiatives that align with business objectives. This role encompasses a range of HR generalist and administrative responsibilities, including employee data management, benefits administration, and policy compliance. The HRBP provides guidance on legislative and company policies, supports field management in addressing workplace concerns, and partners with leadership to enhance employee experience, engagement, and operational efficiency. By leveraging data insights and best practices, the HRBP plays a critical role in fostering a compliant, high-performing, and people-centric work environment.

What you’re responsible for:

Partnering with business leaders to align HR strategies with organizational objectives
Providing data-driven insights to influence decision-making
Advising on workforce planning, talent management, and organizational development
Acting as a trusted advisor to managers and employees on HR policies and best practices
Managing conflict resolution, investigations, and disciplinary actions
Driving initiatives to improve employee engagement and retention
Assisting with performance review cycles and career development programs
Coaching managers on performance improvement and leadership development
Identifying training needs and facilitating learning initiatives
Ensuring adherence to labor laws, company policies, and industry regulations
Overseeing workplace investigations and compliance audits
Building strong relationships with department heads and executives
Acting as a consultant to drive HR initiatives that impact business results
Presenting HR metrics and trends to leadership teams for strategic decision-making

Job Requirements:

2+ years of work experience in a strategic partnership Human Resources role
A college or university degree, preferably in business specializing in Human Resources
Post grad diploma in Human Resources preferred
Ability to work in a fast-paced environment and be a self-starter
Excellent communications skills, verbal and written
Effective time management skills and highly organized
Strong computer skills with proficiency in Microsoft Office Suite
Conviction to improve personally and support continuous improvement
High level of integrity, positive and supportive attitude, and hard work ethic
Previous multi-unit national retail experience preferred
Positive and supportive tone, attitude, and work ethic
Ability to work in a fast-paced environment and be a self-starter
Previous multi-unit national retail experience preferred

Let's Talk Perks:

While the starting salary for this role typically begins at $75,000 to $85,000, your final offer will reflect your relevant skills, individual strengths and experience. Beyond the numbers, we’re proud to offer a holistic package that includes bonus opportunities, room to grow, chances to be recognized, top-tier benefits, and perks that make coming to work something you can look forward to. We’re committed to supporting your success every step of the way.

Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
Retirement support: Company-sponsored savings plan to help build your financial future.
Hybrid work model: Designed to support collaboration, learning, and meaningful connections.
Top-tier tools: Best-in-class systems and equipment so you can do your best work.
Convenient location: Our Mississauga office offers free parking, EV charging stations, and direct access to public transit for both Toronto and Mississauga.
OSL Cares: Opportunities to give back through community and charity initiatives.
WE at OSL: Supporting women’s empowerment and leadership.
Career growth: Ongoing training, development, and programs to help you advance.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.
Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs.

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
Step 2: The next step is an in-person interview with the hiring Manager.
Step 3: The next step is an in-person interview with the hiring Manager and Director.

If this sounds like you and you are excited to be a member of our team, please apply now.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

The Human Resources Business Partner acts as a strategic advisor to leadership, driving HR initiatives that align with business objectives. They are responsible for managing employee relations, performance cycles, compliance, and fostering a high-performing, people-centric work environment.

Requirements

Candidates must have at least 2 years of experience in a strategic HR role and hold a college or university degree, preferably in business or human resources. Strong communication, organizational skills, and proficiency in Microsoft Office are required, with a preference for those with multi-unit retail experience.

Skills

Human resources
Strategic planning
Talent management
Workforce planning
Conflict resolution
Performance management
Employee engagement
Policy compliance
Data analysis
Leadership development
Organizational development
Communication skills
Time management
Microsoft office suite

Benefits

Vacation
Flex days
Medical insurance
Dental insurance
Vision insurance
Health spending account
Virtual care
Retirement savings plan
Training and development
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Human Resources Business Partner
Strategic Advisor
Employee Relations
Workforce Planning
Talent Management
Organizational Development
Performance Review
Compliance
Labor Laws
Employee Engagement
Retail Services
Microsoft Office
Data Insights
Conflict Resolution
Leadership Development
HR Metrics
Multi-unit Retail
Hybrid Work
Benefits Administration
Policy Compliance

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