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Added 5 mins ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 5 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 49 mins ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 3 hours ago
PV
Hospital Manager
P3 Veterinary Partners
Timmins, ON
- Internship
Timmins Animal Hospital has been a full-service animal hospital since 1974. We are devoted to managing the health of your dogs and cats. We have always emphasized preventative health care…
Added 3 hours ago
PG
Financial Accountant
PLC Group
Mississauga, ON
- Full-time
PLC Group Inc. | Mississauga, Ontario, Canada | Full-Time, On-Site
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Hardy, BC
- Full-time
Physician Master Agreement Full Scope range placement of $302,113 - $377,641 subject to whether scope of services includes facility-based coverage. Additional Rural Retention Program…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lantzville, BC
- Part-time
Flexible scheduling: Part-time, Full-time, and Locum Physicians welcome
Added 4 hours ago
HM
Psychiatry
Health Match BC
Nanaimo, BC
- Full-time
The Department of Psychiatry at Nanaimo Regional General Hospital (NRGH) has an opportunity for a full-time General Psychiatrist.
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Part-time
…impact on people’s lives in your chosen community. This part-time opportunity will allow you to build your professional practise portfolio in the area of mental health and addictions,…
Added 4 hours ago
W
(CAN) Stock Unloader Associate (Full Time 230PM-11PM)
Walmart
Langford, BC
- Full-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 5 hours ago
S
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
- Full-time
Completes verification by verbally confirming the candidates full name and full date of birth.
Added 5 hours ago
WF
Bakery Venue Service Team Member (Coffee Bar) - Part Time
Whole Foods Market
Mississauga, ON
- Part-time
…descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to…
Added 5 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Be a key internal contact on matters related to Growth and help build a culture of Growth across municipal service areas;
Added 5 hours ago
WI
Insurance Sales Producer
WellCare Insurance Corp.
Canada
- Full-time
This is a full-time, entrepreneurial insurance sales opportunity for someone who enjoys prospecting, networking, developing referral relationships, helping clients, and building a business…
Added 5 hours ago
WC
(CAN) Stock Unloader Associate (Full Time 230PM-11PM)
Walmart Canada
Langford, BC
- Full-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 5 hours ago
DO
Deputy General Counsel
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
You will report to the General Counsel and supervise a team of legal officers, directing their work, managing performance and supporting their development. You will also help the General…
Added 7 hours ago
R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…clinician-scientist, is looking for a motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and…
Added 7 hours ago
B&
Seasonal Retail Sales Associate-SOUTHGATE CENTRE
Bath & Body Works
Edmonton, AB
- $18 USD / hour
- Part-time
Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores
Added 7 hours ago
BT
Senior Accountant - Internal Services
Baker Tilly Canada
Windsor, ON
- Full-time
…and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 9 hours ago
KG
Accountant
KUTHALA GROUP
Mississauga, ON
- Full-time
Role Description The Accountant role at Kuthala Group is a full-time, on-site position based in Mississauga, ON. The accountant will manage day-to-day accounting activities, including…
Added 9 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
…reconciliation across multiple business units. In this role, you will help ensure accurate invoicing, reliable payment processing, and consistent customer account management in a dynamic,…
Added 10 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
…reconciliation across multiple business units. In this role, you will help ensure accurate invoicing, reliable payment processing, and consistent customer account management in a dynamic,…
Added 11 hours ago
ML
Production Labourer - Steady Hours!
Marwood Ltd.
NS · Brookfield, Nova Scotia
- Full-time
Looking for steady, full-time work with room to grow? Marwood is hiring Labourers in Brookfield, NS. If you’re reliable, hardworking, and want to be part of a team that gets things done,…
Added 11 hours ago
G
Senior Installation Technician
Graytek
Coquitlam, BC
- Full-time
Coordinating effectively with General Contractors, Electricians, and other trades to maintain installation standards and timelines
Added 11 hours ago
CM
Support Coordinator (FACT)
Canadian Mental Health Association
Kitchener, ON
- Full-time
The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from…

OSL Retail Services Inc

Quality Control Senior Specialist

5090 Orbitor Drive, Unit 1, Mississauga, ON, L4W 5B5, Canada

The salary range for this role is $65K to $75K.

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Job details

Pay: The salary range for this role is $65K to $75K.
Apply by: Sep 30, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Overview

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

The Senior Quality Control Specialist manages product quality issues, escalations, and onsite warehouse operations including inspections and rework. They also provide day-to-day business system support, act as a system administrator, and ensure compliance with global security requirements.

Requirements

Candidates must have a minimum of 3 years of experience in both product quality control management and IT support. A bachelor's degree or equivalent experience is preferred, along with a valid driver's license for frequent travel to warehouse locations.

Skills

Quality control
Product inspection
IT support
System administration
Data management
Technical troubleshooting
CRM platforms
SAP CRM
Business process management
Networking
Security standards
API
System integration
Reporting
Vendor management

Benefits

Vacation
Medical insurance
Dental insurance
Vision insurance
Health spending account
RRSP matching program
Employee development programs

Visa sponsorship

Not detected in the job text

Keywords

Quality Control
Product Inspection
IT Support
System Administration
SAP CRM
CRM
Warehouse Operations
KPIs
Data Recording
Vendor Management
Networking
Security Standards
API
System Integration
Consumer Electronics
Continuous Improvement
Compliance
Technical Troubleshooting
Rework
Scrap Management

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