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Added 9 mins ago
Stores Team Leader
J.D. Irving, Limited
Saint John, NB
Full-time
We are seeking a Stores Team Leader to support warehouse, inventory, and maintenance activities for Irving Paper, Limited. This role is responsible for coordinating the storage, movement,…
Added 24 mins ago
Driver CDL Shred (WMHS), SID Collection
Waste Management, Inc. (WM)
London, ON
Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 24 mins ago
PLC Programmer
Tri-Mach Group Inc.
Stratford, ON
Full-time
…industries, ranging across the food supply chain from agricultural to logistics. We specialize in providing the very best in electrical installations, automation, custom panel building, and…
Added 24 mins ago
Seasonal Stock Associate
Under Armour
Ajax, ON
Support, understand and adhere to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
Added 39 mins ago
Corporate Traveller - Corporate Travel Consultant - Surrey, BC
Flight Centre
BC
…perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been…
Added 53 mins ago
Replenishment Specialist (E-Comm)
Workwear Outfitters
Cambridge, ON
Full-time
Support receiving operations, including unpacking, sorting, and putting away inbound product.
Added 53 mins ago
Lot Associate Part Time (GLOUCESTER)
The Home Depot Canada
Ottawa, ON
Part-time
…candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly…
Added 1 hour ago
Administrative Support (Commercial Aviation Maintenance Training)-EN
CAE
Toronto, ON
Full-time
Coordinate training logistics, including accommodations, vendor services, invoicing, payment processing, and supporting documentation.
Added 1 hour ago
Warehouse Associate
Swish Maintenance Limited
Dartmouth, NS
Internship
Swish uses artificial intelligence technology to assist in the initial screening and assessment of applications. AI is used only as a support tool; no hiring decisions are made solely by…
Added 1 hour ago
Leadership Team Coordinator
Lock Search Group
Mississauga, ON
Full-time
Manage event logistics such as venue selection, vendor coordination, catering, transportation, technology needs, and attendee communication.
Added 1 hour ago
Senior Event Planner
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 1 hour ago
Hose Technician
Toromont Cat
NS · Dartmouth, NS
Full-time
Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Added 1 hour ago
Corporate Traveller - Corporate Travel Consultant - Vancouver, BC
Flight Centre
BC
…perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been…
Added 1 hour ago
Warehouse Associate - Computer Equipment
Robert Half
Mississauga, ON
$17 to $19 CAD / hour
Contract
We are looking for a Warehouse Associate to support computer equipment handling and preparation activities in a warehouse environment in Mississauga, Ontario. This Contract position is…
Added 1 hour ago
VP/Director of Operations – Packaging Manufacturing
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
Full-time
…the team, improve productivity, strengthen accountability and support profitable growth. You will be responsible for bringing together people, processes, equipment and technology to create…
Added 1 hour ago
Bilingual Customer Support Specialist
Fronius Canada
Mississauga, ON
Full-time
Fronius is a Technology Leader specializing in high quality manual and robotic welding solutions. We are true masters of the entire spectrum: SMAW, GTAW, GMAW, Plasma, and Laser Hybrid. Its…
Added 1 hour ago
Warehouse Coordinator
InVision Staffing Services Inc.
Mississauga, ON
Full-time
InVision is a Professional Recruitment Firm specializing in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a…
Added 1 hour ago
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions Canada
Dartmouth, NS
Full-time
Support and participate in Lead program initiative
Added 1 hour ago
VDC Services Specialist
EllisDon
Calgary, AB
Full-time
Contribute to visualization outputs including renderings, walkthroughs, and 4D logistics using Twinmotion, Enscape, or D5 as the engagement requires.
Added 1 hour ago
Accounting & Finance Specialist
AY Talent
Dorval, QC
$55,000 to $65,000 CAD / year
Full-time
…publications); and specialist services including compliance audits and logistics support. Following a recent ownership transition, they're strengthening the team and the operational…
Added 1 hour ago
Fleet Delivery Specialist
Clutch Technologies Inc.
Halifax, NS
…Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing…
Added 2 hours ago
Early Morning Freight Flow Associate
J.D. Irving, Limited
Fredericton, NB
Part-time
The Freight Flow Associate works with the logistics team to efficiently process and organize incoming freight shipments. As a key member of daily operations, freight handlers ensure…
Added 2 hours ago
Senior Procurement Advisor
Saskatchewan Research Council
Saskatoon, SK
Full-time
…Research Council (SRC) is Canada’s second largest research and technology organization with 1,400 clients in 16 countries around the world. We help clients from across the world solve…
Added 2 hours ago
Loss Prevention Associate, Full-Time
Uniqlo Canada
Toronto, ON
Full-time
As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the…
Added 2 hours ago
Unit Aide, Operating Room
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital…

OSL Retail Services Inc

Quality Control Senior Specialist

5090 Orbitor Drive, Unit 1, Mississauga, ON, L4W 5B5, Canada

Pay: The salary range for this role is $65K to $75K.
Apply by: Sep 30, 2027
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Apply About employer

More about this job

Responsibilities

The Senior Quality Control Specialist manages product quality issues, escalations, and onsite warehouse operations including inspections and rework. They also provide day-to-day business system support, act as a system administrator, and ensure compliance with global security requirements.

Requirements

Candidates must have a minimum of 3 years of experience in both product quality control management and IT support. A bachelor's degree or equivalent experience is preferred, along with a valid driver's license for frequent travel to warehouse locations.

Skills

Quality control
Product inspection
IT support
System administration
Data management
Technical troubleshooting
CRM platforms
SAP CRM
Business process management
Networking
Security standards
API
System integration
Reporting
Vendor management

Benefits

Vacation
Medical insurance
Dental insurance
Vision insurance
Health spending account
RRSP matching program
Employee development programs

Visa sponsorship

Not detected in the job text

Keywords

Quality Control
Product Inspection
IT Support
System Administration
SAP CRM
CRM
Warehouse Operations
KPIs
Data Recording
Vendor Management
Networking
Security Standards
API
System Integration
Consumer Electronics
Continuous Improvement
Compliance
Technical Troubleshooting
Rework
Scrap Management

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