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Added 15 mins ago
R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…clinician-scientist, is looking for a motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and…
Added 17 mins ago
GC
Branch Team Lead
Grainger Canada
Dartmouth, NS
- Full-time
…reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic…
Added 17 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 17 mins ago
Independent Living Support Worker
March of Dimes Canada
Winnipeg, MB
We are currently looking to fill multiple new opportunities for Part-Time Independent Living Support Workers in the Winnipeg region.
Added 17 mins ago
Assistant Educator - Full Day (Infant, Toddler, Preschool)
Upper Canada Child Care
New Tecumseth, ON
Full-Time Full Day Position (40 hours/week): Candidates must be available to work a 8-hour shift Monday-Friday to be considered.
Added 17 mins ago
AW
IT Manager
Air Wise Sales Inc.
Hamilton, ON
- Full-time
…challenges, support our engineering and manufacturing teams, and help drive major technology initiatives, including our ERP implementation. You'll work closely with our team at Air Wise,…
Added 30 mins ago
TF
Human Resources Generalist
TreeHouse Foods
Brantford, ON · ON Brantford
- $63,400 to $95,200 CAD / year
- Full-time
This is a full-time, on-site role on first shift. Occasional flexibility is required to support alternate shifts.
Added 39 mins ago
E
SW Developer
Ericsson
Ottawa, ON
- Full-time
Join the 5G/6G Cloud RAN vDU baseband development team and help build software for current and next-generation radio access networks. You’ll contribute across the development lifecycle in a…
Added 41 mins ago
TS
Junior Project Manager
TÜV SÜD
Gormley, ON
- Full-time
The anticipated annual base pay range for this full-time position is $75,000 - $85,000. Actual base pay will be determined based on various factors, including years of relevant experience,…
Added 41 mins ago
QM
Accounting Clerk
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $30 to $32 CAD / hour
- Contract
- Reconcile general ledger and other balance sheet accounts
Added 42 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Belmont, NS
Physically fit to lift mail containers of up to 50 lb, push or pull boxes, and sorting mail and standing for extended periods of time
Added 58 mins ago
R
Presentation Producer, News (French Services) (On Site)
Radio-Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
This role requires full-time on-site presence.
Added 58 mins ago
V-
RF Systems Engineer
VELCO - Vermont Electric Power Company
Grande Prairie, AB
- Full-time
…competent recommendations and decisions. With oversight, they will help manage complex technical projects. Strong organizational and time management skills are required to handle the…
Added 58 mins ago
FS
Project Manager
Fire Safety and Protection
Ottawa, ON
- Full-time
…and continued high-quality service. We are proud to offer a full suite of life safety solutions across the U.S. and Canada. Our certified technicians deliver code-compliant fire safety…
Added 59 mins ago
Senior Salesforce Advisory Consultant
Capgemini
Mississauga, ON
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by lo
Added 59 mins ago
HB
Director of Food & Beverage
Horseshoe Bay Resort
Rossland, BC
- Full-time
…grow the business and build strong teams. The Director will help shape the future of both properties by strengthening standards, developing talent and finding opportunities to work smarter…
Added 1 hour ago
H
General Help, Full Time
Havergal
Burnaby, BC
- Full-time
Added 1 hour ago
Senior Technical Artist – Character Rigging & Technology
Electronic Arts
Vancouver, BC
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 1 hour ago
RECE - Full Day Program (Infant, Toddler, Preschool)
Upper Canada Child Care
New Tecumseth, ON
Full-Time Full Day Position (40 hours/week): Candidates must be available to work a 8-hour shift Monday-Friday to be considered.
Added 1 hour ago
UC
Accommodation Support Facilitator - Full Time
Upper Canada Child Care
Vaughan, ON
- Full-time
Full-time Position (40 hours/week): Candidates must be available to work a 8-hour shift.
Added 1 hour ago
UC
Accommodation Support Facilitator - Part-time
Upper Canada Child Care
Newmarket, ON
- Part-time
…centres in Toronto, York Region, and Simcoe County. We offer full-day and before and after school programs, summer camps, and a forest school. Guided by values of support, trust, safety,…
Added 1 hour ago
SC
Student Services Associate
Sheridan College
Brampton, ON
- Full-time
Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement. Should a suitable candidate not be found, external candidates will be…
Added 1 hour ago
SD
Cashier, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Receiver Part Time Day
Loblaw Companies Limited
North Glengarry, ON
- Part-time
Whether picking up a bag of cookies, a sweet new outfit or a cart full of essentials, our Receiver team members contribute to building memorable experiences by receiving and unloading new…
Added 1 hour ago
MI
Meat Cutter - Full Time
Metro Inc.
Ottawa, ON · Kanata, ON
- Full-time
This is a posting for an existing permanent full-time position

OSL Retail Services Inc

Quality Control Senior Specialist

5090 Orbitor Drive, Unit 1, Mississauga, ON, L4W 5B5, Canada

The salary range for this role is $65K to $75K.

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Job details

Pay: The salary range for this role is $65K to $75K.
Apply by: Oct 23, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Overview

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

The Senior Quality Control Specialist will manage product quality issues, coordinate onsite warehouse inspections, and prepare service KPI reports. Additionally, the role involves providing day-to-day business system support and acting as a system administrator for service applications.

Requirements

Candidates should have a bachelor's degree and at least 3 years of experience in both product quality control and IT support. Strong technical troubleshooting skills and experience with CRM platforms like SAP are required for this role.

Skills

Quality control
Product inspection
IT support
System administration
CRM
SAP CRM
Data reporting
Technical troubleshooting
Networking
Security standards
API
System integration
Process management
Business systems
KPI reporting

Benefits

Vacation
Medical insurance
Dental insurance
Vision insurance
Health spending account
RRSP matching program
Employee development programs

Visa sponsorship

Not detected in the job text

Keywords

Quality Control
Product Inspection
IT Support
CRM
SAP CRM
KPI
Warehouse Operations
System Administration
Networking
Security Standards
API
System Integration
Consumer Electronics
Data Management
Process Improvement
Technical Troubleshooting
Rework
Scrap Management
Compliance
Reporting

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