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Added 14 mins ago
Senior Specialized Project Manager
Pomerleau
Quebec, QC
Full-time
As a Senior Project Manager within Pomerleau’s Civil & Infrastructure division, you will contribute to specialized projects. Leading major construction and infrastructure projects ranging…
Added 14 mins ago
Senior Project Manager - Deep Foundations
Pomerleau
Montreal, QC
Full-time
As an experienced Senior Project Manager in the Civil & Infrastructure team at Pomerleau Construction, you will play a key role at the heart of the Urban Earthworks business unit. Leading…
Added 14 mins ago
Financial Planning and Analysis Specialist
Altis
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Senior Financial Planning Analyst, Capital Accounting and Planning
Added 14 mins ago
Senior Process Engineer - Industrial Water/Wastewater
Black & Veatch
Markham, ON
Full-time
As a senior process engineer, you will be part of a team that provides strategic direction on the process design for industrial water treatment around the world for industrial clients.…
Added 14 mins ago
Senior Condominium Manager
FirstService Residential Canada
Toronto, ON
Full-time
We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our…
Added 14 mins ago
Senior Operations Manager - Warehousing
Metro Supply Chain
Calgary, AB
Full-time
The Senior Operations Manager will direct and coordinate the day-to-day activities of a warehouse operation which includes supervision of the team members, receiving, storage, distribution,…
Added 14 mins ago
Senior Hydrogeologist
AECOM
Kitchener, ON
$110,000 to $155,000 CAD / year
Full-time
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Added 44 mins ago
Gestionnaire principale(e), Contrôle financier / Senior Manager, Controllership
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Montreal, QC
Full-time
Added 45 mins ago
Manager, RMHC Marketing (12-month contract role)
McDonald's Corporation
Toronto, ON
The Manager, Brand Marketing is a maternity leave contract role reporting to the Director, Brand Engagement. This role is accountable for leading the planning and execution of national…
Added 45 mins ago
Senior Supplier Manufacturing Professional
Westinghouse Electric Company, LLC
Burlington, ON · Kitchener, ON
As a Senior Supplier Manufacturing Professional – APX Large Structures, you will oversee suppliers fabricating large structural and mechanical components for complex nuclear projects. You…
Added 45 mins ago
Senior Process Engineer - Industrial Water/Wastewater
Black & Veatch Family of Companies
Markham, ON
As a senior process engineer, you will be part of a team that provides strategic direction on the process design for industrial water treatment around the world for industrial clients.…
Added 45 mins ago
Chargé(e) de projet / Project Manager - Barrage Hydro / Hydro Dam
Bird Construction
Montreal, QC
Full-time
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Added 45 mins ago
Sr. Manager, Commercial Insights & Analytics
High Liner Foods
ON · Mississauga, ON
Full-time
The Senior Manager, Commercial Insights & Analytics is the strategic insights lead for the organization - responsible for shaping how data, consumer understanding, and category intelligence…
Added 59 mins ago
Automation Manager (Full Time Contract - 12 Months)
IG Wealth Management
MB · Manitoba, Canada
Full-time
Reporting to the Senior Manager, Business Managed Technology Solutions, the Automation Manager will be responsible to lead and execute upon knowledge-based functions for business…
Added 1 hour ago
HRIS Analyst (Payroll, Absence & Time Tracking)
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
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Added 1 hour ago
HRIS Analyst (HCM, Recruitment & Learning)
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
Reporting to the Senior Manager, HRIS, the HR Systems Analyst, Workday (HCM, Recruitment & Learning) will be responsible for configuring, enhancing and optimizing Workday Core HCM,…
Added 1 hour ago
Senior Manager, Data Products
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
Reporting to the Chief Data, Analytics & Knowledge Officer (CDAKO), the Senior Manager, Data Products will lead the build of a small, high-impact portfolio of trusted, AI-ready data…
Added 1 hour ago
Design Manager, Data Centers
AECOM
Markham, ON
$150,000 to $200,000 CAD / year
Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 1 hour ago
Manager – Banking Cloud & Platform Engineering (35857)
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Added 1 hour ago
Manager, Fulfillment (TBS)
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Bolton, ON
Full-time
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Added 1 hour ago
Senior Supplier Relationship Manager
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Toronto, ON
Full-time
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Added 1 hour ago
Store Manager - West 4th
Knix
Vancouver, BC
$65,000 to $75,000 CAD / year
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Added 1 hour ago
Preventive Medicine (Public Health Services)
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Borden, ON
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Prepare And Submit Public Health Reports For Each Inspection To The Task Manager Within 15 Calendar Days Of The Inspection Date. Reports Must Include
Added 1 hour ago
Manager, Design & Store Planning
Sobeys
Mississauga, ON
Full-time
The Manager, Design and Store Planning plays a critical role in shaping the customer experience across our retail network. You’ll lead the design and development of new, expanded, and…
Added 1 hour ago
Senior Design Coordinator (Construction)
PACT
ON · Mississauga, Ontario
The Senior Design Coordinator will support the Design Manager in the successful delivery of the Interim Infrastructure Sub-Program within the Accelerator Program. The role will provide…

OSL Retail Services

Quality Control Senior Specialist

Mississauga, ON, Canada

Pay: The salary range for this role is $65K to $75K.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Apply About employer

More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and report quality KPIs and operating results. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, and help implement security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, improving business systems and processes, supporting CRM platforms, and troubleshooting IT systems; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Operations
Product Inspection
Rework And Scrap Management
Expense Invoice Validation
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Continuous Improvement
User Training And Testing
Networking And Security
System Integrations And APIs

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Assurance
Quality KPIs
Product Rework
Product Inspection
Product Scrap
Warehouse Operations
Consumer Electronics
IT Support
Business Systems
Application Support
System Administration
SAP CRM
CRM Platforms
Continuous Improvement
Process Implementation
Technical Troubleshooting
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Customer Service Operations

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