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Added 37 mins ago
Early Morning Freight Flow Associate
Kent Building Supplies
Fredericton, NB
Part-time
The Freight Flow Associate works with the logistics team to efficiently process and organize incoming freight shipments. As a key member of daily operations, freight handlers ensure…
Added 37 mins ago
Vehicle Acquisitions Specialist
Company of Cars
Kelowna, BC
Full-time
We understand the importance of providing our team members with the necessary support, training, and resources to excel in their roles. As a Pre-Owned Vehicle Acquisition Specialist, you…
Added 52 mins ago
DZ Driver (Utility Rep)
Safety-Kleen
Oshawa, ON
$32 to $37 CAD / hour
Full-time
…leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest…
Added 52 mins ago
Driver/Helper (full-time hourly)
Leons Furniture Limited
Sarnia, ON
Full-time
Previous experience in a delivery, warehouse, or logistics support role.
Added 52 mins ago
Material Handler / Driver - Vanfax
Belron
Kelowna, BC · Vanfax - Kelowna
Full-time
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which…
Added 1 hour ago
Shipper/Receiver
Focus Microwaves
Bas-Saint-Laurent, QC
Full-time
…precision RF and microwave systems used by the world’s leading technology companies to characterize active devices from R&D to production. As a Shipper/Receiver, you will play a key role in…
Added 1 hour ago
Manager, Distribution Center - Canada
Southwire Canada
Mississauga, ON
Full-time
A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable,…
Added 1 hour ago
Head of Parts, Demand and Inventory/ Chef, demande de pièces et inventaire
Siemens Energy
Montreal, QC
Full-time
…right materials, parts and inventory controls are in place to support production, Repair & Overhaul and customer commitments. Your day will involve working closely with production planning,…
Added 1 hour ago
Projects Documentation Coordinator
Envent
Calgary, AB
Full-time
…Envent focuses on high-performance, reliable solutions that support critical measurement and monitoring needs in energy applications. Team members collaborate across engineering,…
Added 1 hour ago
Controller
Altis
Ottawa, ON
$100,000 to $120,000 CAD / year
Full-time
You'll oversee budgeting, forecasting, cash flow management, and financial planning to support organizational goals.
Added 1 hour ago
Junior Environmental Scientist, Engineer in Training or Technologist
Worley
AB · Edmonton, AB
Full-time
…manage environmental liabilities, restore impacted sites, and support sustainable development. As part of our Contaminated Sites team, you will contribute to projects that support…
Added 1 hour ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 1 hour ago
IT Onsite Support Technician
Arvato
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 1 hour ago
Quality Assurance Technician
Cronos Group
Collingwood, ON
Full-time
As the QA Technician, you will work within the Quality Assurance department to support product release in Canada and International markets. The QA Technician will complete tasks related to…
Added 1 hour ago
Administrative & Financial Assistant
University of Toronto
Toronto, ON
Experience with event planning and logistics support.
Added 2 hours ago
Parts Manager
Premier Equipment
Alliston, ON
Full-time
…deliver innovative equipment, expert service, and unmatched…
Added 2 hours ago
Sr. Executive Assistant
Viral Nation Inc.
Toronto, ON
…Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid,…
Added 2 hours ago
Transportation Network and Optimization Engineer
Midland Transport
Dieppe, NB
Full-time
Support strategic planning by translating demand forecasts into future labour, fleet, facility, and technology requirements.
Added 2 hours ago
Spécialiste, entrepôt et bâtiment - Warehouse and Facilities Specialist
Christie Innomed
Saint-Eustache, QC
Full-time
Dare to reach your full potential at Christie Innomed! As a Canadian leader in healthcare technology, you’ll have the opportunity to put your skills and creativity to work.
Added 2 hours ago
Delivery Service Specialist
Metro Supply Chain
Quebec, QC
Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 2 hours ago
Proposal & Commercial Operations Lead
Metro Supply Chain
Mississauga, ON
Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 2 hours ago
Senior Operations Manager - Warehousing
Metro Supply Chain
Calgary, AB
Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 2 hours ago
Sr. Executive Assistant
Viral Nation
Toronto, ON
Full-time
…Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid,…
Added 2 hours ago
Logistics Analyst
Apptoza Inc.
Calgary, AB
Contract
Role Descriptions: Technology Logistics Support Reports To: Regional Manager| Technology Support Department: Technology Location: Distribution Center (DC) / Fulfillment Center (FC)…

OSL Retail Services

Quality Control Senior Specialist

Mississauga, ON, Canada

Pay: The salary range for this role is $65K to $75K.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Apply About employer

More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and report quality KPIs and operating results. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, and help implement security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, improving business systems and processes, supporting CRM platforms, and troubleshooting IT systems; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Operations
Product Inspection
Rework And Scrap Management
Expense Invoice Validation
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Continuous Improvement
User Training And Testing
Networking And Security
System Integrations And APIs

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Assurance
Quality KPIs
Product Rework
Product Inspection
Product Scrap
Warehouse Operations
Consumer Electronics
IT Support
Business Systems
Application Support
System Administration
SAP CRM
CRM Platforms
Continuous Improvement
Process Implementation
Technical Troubleshooting
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Customer Service Operations

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