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Added 13 mins ago
RB
GENERAL MANAGER - RODD ROYALTY HOTEL
Rodd Brudenell River Resort
Charlottetown, PE
- Full-time
Rodd Hotels & Resorts is seeking an experienced, energetic, and hands-on General Manager to lead Rodd Royalty Hotel, one of our distinctive properties in beautiful Prince Edward Island.
Added 13 mins ago
R
Account-Based Marketing Manager - TrainAI
RWS
Canada
- Full-time
…portfolio of named target accounts. Partner with the sales lead on account planning, then build the account-specific narrative, content and engagement that grow each account from first…
Added 28 mins ago
KM
Senior Tax Associate
KF Matheson Investment Holdings
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Tax, the Senior Tax Associate will be an integral part of the Finance team and will be responsible for supporting tax compliance, reporting, planning…
Added 28 mins ago
AI
Account Manager
AXXESS INTERNATIONAL INC
Montreal, QC · Drummondville, QC · Quebec, QC
- Full-time
Interested? We are looking for our next Account Executive to join our Business Development team at our Québec City office!
Added 1 hour ago
B
ACCOUNT MANAGER, VIRTUAL BUSINESS CENTRE, CONNECT - Saskatoon, Winnipeg, Edmonton, Calgary, Kelowna, Vancouver (Temporary 18 month contract)
BDC
Calgary, AB
- Full-time
The Account Manager, Virtual Business Centre - Connect, maintains relationships with clients in the small business segment to promote business development and client loyalty.
Added 2 hours ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines…
Added 2 hours ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a…
Added 2 hours ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
…AI across the whole product lifecycle. As a Senior Product Manager | Applied AI, you will own the vision, strategy, roadmap and delivery of one or more products - at least one of them…
Added 2 hours ago
CH
Project Services Sales Representative (Remediation Services)
Clean Harbors
Vancouver, BC
- Full-time
Participate in Business Development Meetings and Regional Sales Meetings to maximize communication to local Specialists and Account Managers regarding technical expertise, LOB/enhancements,…
Added 2 hours ago
CH
Project Services Sales Representative
Clean Harbors
Edmonton, AB
- Full-time
Participate in Business Development Meetings and Regional Sales Meetings to maximize communication to local Specialists and Account Managers regarding technical expertise, LOB/enhancements,…
Added 4 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 4 hours ago
GC
Lead Apprenticeship, Training
Glencore Canada
Sparwood, BC
- $123,000 to $144,000 CAD / year
- Full-time
Reporting to the Manager, Training & Development, the Lead Apprenticeship, Training professional leads EVR's Heavy Duty Equipment Technician (HDET) Apprenticeship Program, combining…
Added 4 hours ago
DC
Student Financial Aid & Accounts Manager
Discovery Community College
Vancouver, BC
- Full-time
Discovery Community College (DCC) is seeking an experienced and student-focused Student Financial Aid & Accounts Manager to lead financial aid administration and student accounts operations…
Added 4 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 5 hours ago
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Reporting & Analysis Manager (Financial Services)
Leons Furniture Limited
Edmonton, AB
- Full-time
…competitive compensation, comprehensive benefits, and ongoing career…
Added 6 hours ago
WC
(CAN) GM Lead Department Manager
Walmart Canada
Surrey, BC
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 8 hours ago
DC
Student Financial Aid & Accounts Manager
Discovery Community College
Vancouver, BC
- Full-time
Discovery Community College (DCC) is seeking an experienced and student-focused Student Financial Aid & Accounts Manager to lead financial aid administration and student accounts operations…
Added 8 hours ago
ES
Program Manager - Supply Chain
EPAM Systems
Toronto, ON
- Full-time
We are seeking a Program Manager - Supply Chain. This role is responsible for strategically leading large-scale, multi-phase programs focused on retail supply chain transformation. The…
Added 9 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Exposure to account growth, business development, proposal development, or expanding existing client engagements is an asset.
Added 9 hours ago
MC
Google Cloud Data & Software Solutions Manager (35087)
Myticas Consulting
Toronto, ON
- Full-time
Drive business development activities including new client acquisition, pursuit leadership, pipeline growth, and strategic account expansion
Added 9 hours ago
DS
Account Manager
Digital Shift®
AB · Edmonton, AB
- Full-time
Ensure account plans for each client are updated ongoing with all current and relevant information concerning the client and the campaign, from the point of handover from the business…
Added 9 hours ago
W
(CAN) GM Lead Department Manager
Walmart
Surrey, BC
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 10 hours ago
MF
Business Development Manager
Mustang Freightways Ltd.
Canada
- Full-time
Business Development Manager | Freight Logistics Edmonton–Red Deer, Alberta | Full-time, permanent
Added 10 hours ago
HP
Procurement & Finance Officer
Huron Perth Catholic District School Board
Dublin, ON
- Full-time
Reporting to the Manager of Finance, the Procurement & Finance Officer is responsible for the effective use of the Board's financial resources through the leadership of procurement and…
Added 10 hours ago
P
Workforce Transformation Senior Manager
PwC
Toronto, ON
- Full-time
Lead a wide range of business development activities to help identify opportunities with new/existing clients in collaboration with account leads

OSL Retail Services

Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

Location: Mississauga

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Manage product quality issues, inspections, rework, scrap, reporting, and related expenses, coordinating with warehouses, vendors, company stakeholders, and factories. Provide day-to-day support and administration for service business systems, including troubleshooting, escalations, user training, testing, and security compliance.

Requirements

The role prefers a bachelor’s degree or equivalent experience and requires at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating QC operations, implementing business system improvements, and supporting CRM platforms; consumer electronics experience, Korean and English fluency, and familiarity with networking, security, APIs, and integrations are assets.

Skills

Product Quality Control
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Quality Inspection
Rework Coordination
Data Recording And Reporting
Continuous Improvement
System Testing
User Training
Networking
Security Standards
APIs And System Integrations
Korean And English Language Skills

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Inspection
Rework
Product Scrap
Consumer Electronics
IT Support
Business Systems
Application Support
SAP CRM
CRM Platforms
Technical Troubleshooting
Continuous Improvement
Quality KPIs
Expense Claims
Invoice Validation
Data Recording
System Administration
User Training
System Testing
Networking
Security Standards
APIs
System Integrations
Security Compliance
Warehouse Operations
Customer Service Operations

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