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Added 12 mins ago
B&
Seasonal Retail Sales Associate-SOUTHGATE CENTRE
Bath & Body Works
Edmonton, AB
- $18 USD / hour
- Part-time
Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores
Added 13 mins ago
Building Maintenance Assistant (Night Shift)
Clutch Technologies Inc.
Mississauga, ON
…excellence. We are looking for a Building Maintenance Assistant to help perform general repairs, and assist in maintaining the facility to its highest…
Added 13 mins ago
Building Maintenance Assistant
Clutch Technologies Inc.
Mississauga, ON
…excellence. We are looking for a Building Maintenance Assistant to help perform general repairs, and assist in maintaining the facility to its highest…
Added 13 mins ago
Personal Support Worker
March of Dimes Canada
Hamilton, ON
We are currently looking to fill 1 Permanent Part-Time Personal Support Worker (Known internally as Support Services Attendant) position in our Hamilton Outreach Program, located at 20…
Added 13 mins ago
Legal Counsel (12-month Term)
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Director, Legal Affairs & Senior Legal Counsel, the Legal Counsel functions as part of a collegial team and provides strategic and business focused legal analysis and…
Added 13 mins ago
GC
Assistant Prosecutor - Legal Services (Contract Full-Time)
Grey County
Owen Sound, ON
- Full-time
Hours of work are full-time weekly, including time beyond normal working hours if required by the Court.
Added 13 mins ago
Registered Veterinary Technician/Technologist (RVT) - Walker Road Animal Hospital
VetStrategy / Daubigny
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…Representatives, and 2 administrative team members, including full-time, part-time, casual, locum, and independent contract team…
Added 41 mins ago
VR
Supervisor Mechanical and Maintenance
VIA Rail Canada
Mission, BC
- Full-time
…of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable…
Added 43 mins ago
Buyer
Sonepar
Vaughan, ON
…seeking talented individuals to join our dynamic Company and be part of our continued…
Added 43 mins ago
Warehouse Associate
Sonepar
Edmonton, AB
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 58 mins ago
GD
Co-op Winter 2027 - Software Engineering - 4-8 months
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
- Internship
Eligibility for future co-ops or full-time roles
Added 58 mins ago
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Shipper/Receiver
Wonderbrands
Langley (District), BC · Langley, BC
- Other
We offer a competitive benefits package for full-time employees, including strong benefit and pension plans, paid vacation and holidays, overtime opportunities, and a growth path to line…
Added 58 mins ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
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Remote, Canada
- Full-time
- Remote
…and work location. The new-hire base salary range for this full-time position, reflected in CAD, is: $116,000 -…
Added 1 hour ago
TS
Christmas Kettle Coordinator
The Salvation Army in Canada
Bridgewater, NS
- Full-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 1 hour ago
K
Security Supervisor - Retail - Full time
Kandor
Hamilton, ON
- Full-time
This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.
Added 1 hour ago
Assistant Educators - Infant & Toddler Program
Upper Canada Child Care
Bradford West Gwillimbury, ON
Full-Time Full Day Position (40 hours/week): Candidates must be available to work a 8-hour shift Monday-Friday to be considered.
Added 1 hour ago
WG
Equipment and Inventory Coordinator
WJ Groundwater
Lakefield, ON
- Full-time
Yard operations are an essential part of our business and are pivotal in enabling WJ Canada’s ability to execute projects on time and on budget. The principal function of this role is to…
Added 1 hour ago
CC
Lloydminster - Full-time Class 1 Driver Merchandiser (12 Month Contract)
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
- Full-time
Full-Time Schedule Requirement: This full-time position is expected to work 40 hours per week, typically across four 10-hour shifts. Shifts may be scheduled Monday through Saturday and will…
Added 1 hour ago
MS
Seasonal Service Team Member
Michaels Stores
Calgary, AB
- Part-time
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and…
Added 1 hour ago
C
Manager, Labour & Employee Relations, Talent Services – Permanent Full-Time (1.0)
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Ottawa, ON
- Full-time
…researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers,…
Added 1 hour ago
CS
Driver Merchandiser - Full Time - Terrace
CONA Services
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…the Best People, and we’re looking for exceptional talent to help get us…
Added 1 hour ago
HC
Sales Director, Canada
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ON
- Full-time
Commerce Decisions (part of the Harris group) is a pioneer in SaaS and Consultancy, empowering procurement teams globally. Our flagship product, AWARD®, has enabled some of the most…
Added 1 hour ago
TS
Christmas Kettle Coordinator
The Salvation Army in Canada
Wiarton, ON
- Full-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 1 hour ago
OR
Wireless Sales Associate - 1128 Lime Ridge Mall
OSL Retail Services Inc
Hamilton, ON
- Other
Wireless Sales Associate | Full-Time | 3110 Lime Ridge Mall, ON
Added 1 hour ago
OR
Wireless Sales Associate - 1199 Guelph S
OSL Retail Services Inc
Guelph, ON
- Other
Wireless Sales Associate | Full-Time | Guelph S, ON.

OSL Retail Services

Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

Location: Mississauga

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Manage product quality issues, inspections, rework, scrap, reporting, and related expenses, coordinating with warehouses, vendors, company stakeholders, and factories. Provide day-to-day support and administration for service business systems, including troubleshooting, escalations, user training, testing, and security compliance.

Requirements

The role prefers a bachelor’s degree or equivalent experience and requires at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating QC operations, implementing business system improvements, and supporting CRM platforms; consumer electronics experience, Korean and English fluency, and familiarity with networking, security, APIs, and integrations are assets.

Skills

Product Quality Control
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Quality Inspection
Rework Coordination
Data Recording And Reporting
Continuous Improvement
System Testing
User Training
Networking
Security Standards
APIs And System Integrations
Korean And English Language Skills

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Inspection
Rework
Product Scrap
Consumer Electronics
IT Support
Business Systems
Application Support
SAP CRM
CRM Platforms
Technical Troubleshooting
Continuous Improvement
Quality KPIs
Expense Claims
Invoice Validation
Data Recording
System Administration
User Training
System Testing
Networking
Security Standards
APIs
System Integrations
Security Compliance
Warehouse Operations
Customer Service Operations

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