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Added 7 mins ago
S
Data Center Technician
Serverfarm
Toronto, ON
- Full-time
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible…
Added 22 mins ago
HC
Director; Primary Care
Health Careers Canada
St. Thomas, ON
- Full-time
…impact? Join our dynamic healthcare team at St. Thomas Elgin General Hospital, where you will be essential in providing care to a wide range of patient populations, collaborating with a…
Added 22 mins ago
HC
Charge Nurse
Health Careers Canada
Toronto, ON
- Full-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 22 mins ago
HC
Charge Nurse
Health Careers Canada
Toronto, ON
- Full-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 38 mins ago
Android XR Application Compatibility AI Technical Lead
Google
Waterloo, ON
5 years of software development experience with one or more general purpose programming languages including but not limited to: GO, Java, Python, C/C++, C#, Objective C, Python, JavaScript,…
Added 52 mins ago
TO
Registered Nurse, Cardiac Day Unit
The Ottawa Hospital
Ottawa, ON
- Full-time
Demonstrates theoretical knowledge of the care of the general patient in the unit and the ability to apply this knowledge in a clinical setting;
Added 52 mins ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- $16 to $25.8 CAD / hour
- Part-time
Added 1 hour ago
BN
Senior Policy Analyst
Build Nova Scotia
Halifax, NS
- Full-time
Added 1 hour ago
S
Medical Laboratory Assistant - Lions Gate Hospital
Sanya’k̓ula
North Vancouver, BC
- Part-time
…vision and values of the organization, this position works under general supervision to perform duties related to blood collection and specimen processing. Receives patients for testing,…
Added 1 hour ago
HM
General Surgery
Health Match BC
New Westminster, BC
- Full-time
The Division of General Surgery at Royal Columbian Hospital is seeking acute care general surgeons to join our team. Successful candidates will be committed to patient care, resident,…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Chilliwack, BC
- Full-time
…accommodate hospital work can be arranged if so desired ( subject to application for privileges to Fraser Health Authority) Low overhead and great location! Option to purchase share in…
Added 1 hour ago
DH
Restaurant General Manager - The Bessborough Hotel
Delta Hotels and Resorts®
Saskatoon, SK
- Full-time
Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
Added 2 hours ago
WF
Grocery Team Leader (Department Manager)
Whole Foods Market
BC · West Vancouver, BC
- Full-time
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all…
Added 2 hours ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
…provide you with the opportunity to contribute risk modelling, general insurance advice and consulting services to clients across all sectors. You’ll provide advice covering solvency,…
Added 2 hours ago
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Physician Assistant (General Internal Medicine)
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Toronto, ON
- Part-time
The Physician Assistant (PA), reporting to the Director of Medicine and Division Head of General Internal Medicine, will work as part of the General Internal Medicine (GIM) hospitalist team…
Added 2 hours ago
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ASICS Design Verification Engineer - Vancouver OR Markham
Qualcomm
Markham, ON · Vancouver, BC
- Full-time
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Licensed Practical Nurse
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Department: General Medical Nursing Unit - Acute 3000
Added 2 hours ago
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Licensed Practical Nurse
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Department: General Medical Nursing Unit - Acute 3000
Added 2 hours ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: General Medical Nursing Unit - Acute 3000
Added 2 hours ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Department: General Medical Nursing Unit - Acute 3000
Added 2 hours ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
Saskatoon, SK
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Department: General Medical Nursing Unit - Acute 3000
Added 2 hours ago
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Licensed Practical Nurse
HealthCareersInSask.ca
Saskatoon, SK
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Department: General Medical Nursing Unit - Acute 3000
Added 2 hours ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
Knowledge of Occupational Health and Safety Standards and application of such
Added 2 hours ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: General Medical Nursing Unit - Acute 3000
Added 2 hours ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: General Medical Nursing Unit - Acute 3000

OSL Retail Services

Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

Location: Mississauga

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Manage product quality issues, inspections, rework, scrap, reporting, and related expenses, coordinating with warehouses, vendors, company stakeholders, and factories. Provide day-to-day support and administration for service business systems, including troubleshooting, escalations, user training, testing, and security compliance.

Requirements

The role prefers a bachelor’s degree or equivalent experience and requires at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating QC operations, implementing business system improvements, and supporting CRM platforms; consumer electronics experience, Korean and English fluency, and familiarity with networking, security, APIs, and integrations are assets.

Skills

Product Quality Control
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Quality Inspection
Rework Coordination
Data Recording And Reporting
Continuous Improvement
System Testing
User Training
Networking
Security Standards
APIs And System Integrations
Korean And English Language Skills

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Inspection
Rework
Product Scrap
Consumer Electronics
IT Support
Business Systems
Application Support
SAP CRM
CRM Platforms
Technical Troubleshooting
Continuous Improvement
Quality KPIs
Expense Claims
Invoice Validation
Data Recording
System Administration
User Training
System Testing
Networking
Security Standards
APIs
System Integrations
Security Compliance
Warehouse Operations
Customer Service Operations

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