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Internal: Adult Counsellor AC100626
nosp
Manitouwadge, ON
- Full-time
…Services reports directly to the assigned Clinical Services Manager…
Added 30 mins ago
SG
Warehouse Associate
Swatch Group
Brampton, ON
- Full-time
As a Warehouse Associate, you will report to the Warehouse Supervisor/Manager and be responsible for supporting all warehouse operations, including receiving, inventory management, order…
Added 30 mins ago
FB
Produce Department Manager
Farm Boy Inc.
Burlington, ON
- $57,500 to $62,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 30 mins ago
AA
Responsable de la compétitivité achats A220 / Competitiveness & Business Improvement Manager Equipment & Systems
Airbus Aircraft
Montreal, QC
- Full-time
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EH
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Electricity Human Resources Canada (EHRC)
Ottawa, ON
- Contract
Reports to: Marketing and Communications Manager
Added 46 mins ago
WC
Sr System Account Manager LC & MS
Waters Corporation
AB · BC
- Other
Waters is seeking a dynamic individual to fill the position Account Manager located in the Western Canada area. Responsibilities include driving sales of our full range of products and…
Added 1 hour ago
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Technology, Material and Process Analyst Intern - Placement Year
BMW Group
Goodwood, ON
- Internship
If you apply, the next stages of the recruiting process include an online assessment centre and then a face to face interview with the hiring manager.
Added 1 hour ago
BG
Technology, Material and Process Analyst - Placement Year
BMW Group
Goodwood, ON
- Internship
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Added 1 hour ago
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BMW Group
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Added 1 hour ago
PH
Coordinator, Workplace Health
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- Full-time
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…information in project management platforms and other software applications to ensure records are kept up to date, tracking and monitoring expenses, and setting up and maintaining file…
Added 1 hour ago
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Project Coordinator
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…information in project management platforms and other software applications to ensure records are kept up to date, tracking and monitoring expenses, and setting up and maintaining file…
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Provincial Health Services Authority
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- Temporary
Reporting to the Corporate Manager, Clinical Applications, the Senior Business Analyst (Clinical Applications) is responsible for providing leadership in Business Process Reengineering…
Added 1 hour ago
WN
Manager, Guidewire
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- Full-time
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Added 1 hour ago
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Environmental Health Officer
Government of Yukon
Whitehorse, YT
- Full-time
Experience using Hedgehog, Amanda or other health inspection software tools to manage and perform inspections and applications is an asset.
Added 2 hours ago
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Showroom Assistant
Smitty’s Furniture
Barrie, ON
- Part-time
…Showroom Assistant supports this vision by supporting the Showroom Manager and store team in ensuring that every customer who enters the store is given the best possible customer…
Added 2 hours ago
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Assistant Showroom Manager
Smitty’s Furniture
Kitchener, ON
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Rooted in Smitty’s vision to inspire connections and create warmth in every home, the Assistant Showroom Manager works alongside the Sales team to support the Company’s purpose to ensure…
Added 3 hours ago
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Montreal, QC
- Full-time
This is a demanding Account Manager role focused on the US Market. To be considered, you MUST check these 3 boxes:
Added 3 hours ago
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B200 Media, Buffer, Washing and Sterilizing (MBWS) Operations Manager - Night
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- Full-time
R2867869 B200 Media, Buffer, Washing and Sterilizing (MBWS) Operations Manager - Night
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IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
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Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 3 hours ago
SH
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- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 3 hours ago
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IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 3 hours ago
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Nursing Assistant
Shared Health-Soins Communs
Thompson, MB
- Full-time
Working as part of a multidisciplinary team under the supervision of the Manager Health Services, Diagnostic Imaging or designate, the incumbent:
Added 3 hours ago
SH
Clinical Team Leader - Crisis Services
Shared Health-Soins Communs
Winnipeg, MB
- Internship
Under the general supervision of the Manager, Crisis Response Services, Adult Mental Health, the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis…
Added 3 hours ago
SH
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, Registered Nurse, Registered Psychiatric Nurse, and/or Licensed Practical nurse, the Health Care Aide acts as a member of the…

OSL Retail Services

Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

Location: Mississauga

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Apply About employer

More about this job

Responsibilities

Manage product quality issues, inspections, rework, scrap, reporting, and related expenses, coordinating with warehouses, vendors, company stakeholders, and factories. Provide day-to-day support and administration for service business systems, including troubleshooting, escalations, user training, testing, and security compliance.

Requirements

The role prefers a bachelor’s degree or equivalent experience and requires at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating QC operations, implementing business system improvements, and supporting CRM platforms; consumer electronics experience, Korean and English fluency, and familiarity with networking, security, APIs, and integrations are assets.

Skills

Product Quality Control
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Quality Inspection
Rework Coordination
Data Recording And Reporting
Continuous Improvement
System Testing
User Training
Networking
Security Standards
APIs And System Integrations
Korean And English Language Skills

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Inspection
Rework
Product Scrap
Consumer Electronics
IT Support
Business Systems
Application Support
SAP CRM
CRM Platforms
Technical Troubleshooting
Continuous Improvement
Quality KPIs
Expense Claims
Invoice Validation
Data Recording
System Administration
User Training
System Testing
Networking
Security Standards
APIs
System Integrations
Security Compliance
Warehouse Operations
Customer Service Operations

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