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Added 20 mins ago
NI
operations general manager
Neat Immigration Services
Surrey, BC
- Full-time
Authorize and organize the establishment of major departments and associated senior staff positions
Added 20 mins ago
H
Senior Electrical Power Engineer
HDR
Calgary, AB
- Full-time
…is poised for monumental growth. We are seeking a qualified Senior Electrical Power Engineer to help our clients develop, contract, and implement natural gas and potentially renewable…
Added 35 mins ago
EN
Client Development Manager
Exafield North America (USA)
Quebec, QC
- Full-time
…for a motivated and relationship-focused Client Development Manager to help expand our client base, identify new business opportunities, and strengthen our presence in the healthcare…
Added 50 mins ago
HC
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Toronto, ON
- Full-time
…generate new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical Coordinator will be a key member of the International Patient Program,…
Added 50 mins ago
HC
Charge Nurse
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- Full-time
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Added 1 hour ago
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Project Manager, IT
KPMG Canada
Vaughan, ON
- Full-time
KPMG’s Information Technology Services department is looking for a Project Manager to be part of the Project Services team. The Project Services team provides project management, business…
Added 1 hour ago
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Project Manager, IT
KPMG Canada
Toronto, ON
- Full-time
KPMG’s Information Technology Services department is looking for a Project Manager to be part of the Project Services team. The Project Services team provides project management, business…
Added 2 hours ago
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Intermediate Engineer (Distribution Design)
EllisDon
Calgary, AB
- Full-time
…to join our Distribution team. Reporting to the Distribution Program Manager, the Intermediate Engineer will provide hands-on leadership, mentorship, guidance, and oversight to the…
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- Full-time
Hardline Engineering is currently looking for Senior Engineers to join our Distribution team. Reporting to the Distribution Program Manager, the Senior Engineer will provide hands-on…
Added 2 hours ago
OT
Lead Automation Architect
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Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…be a driving force behind a new enterprise-wide automation program aimed at reducing operational toil, enhancing system reliability, and enabling intelligent, scalable IT…
Added 2 hours ago
CR
Cook- Casual
COGIR Real Estate
Calgary, AB
- Part-time
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Added 2 hours ago
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Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Synergy Projects Ltd. is seeking a Project Coordinator/Senior Project Coordinator to work with the project team towards the timely coordination of workflow regarding construction projects,…
Added 3 hours ago
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Junior Construction after-disaster Project Manager
Paul Davis Restoration of the National Capital Region, VA
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
We’re looking for a Junior Restoration Project Manager who’s ready to build a career in restoration. You’ll support projects from start to finish while developing the technical,…
Added 3 hours ago
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Senior Associate - Investment Consulting
Aon
Toronto, ON
- Full-time
As a senior associate, you will help empower results for our clients by delivering innovative and effective solutions within Aon, in our Calgary, Alberta office.
Added 3 hours ago
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Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus Aircraft
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Reporting to the Senior Manager, Estimating, the Estimating Lead performs the core estimating process by reviewing tender requirements and preparing accurate material and labour estimates…
Added 4 hours ago
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Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
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Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
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Director, Water and Wastewater Infrastructure Management
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Added 5 hours ago
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Calgary, AB
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The Portfolio Manager leads a team of Technical Program Managers responsible for customer programs, NPIs, and strategic initiatives within a business vertical. This role drives portfolio…
Added 5 hours ago
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Marketing and Communications Manager
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Surrey, BC
- Full-time
Position: Marketing and Communications Manager
Added 5 hours ago
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Business Development Management - Private Label
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Surrey, BC
- Up to $110,000 CAD / year
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Added 5 hours ago
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- $70,000 to $80,000 CAD / year
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Calgary, AB
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Added 5 hours ago
M
Buyer - Procurement Services
Metrolinx
Canada
- Full-time
Under the supervision of the Senior Portfolio Manager, Pre-Construction Services & Program Management, The Buyer – Procurement Services will coordinate and administer a variety of…
Added 5 hours ago
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The Recreation Aide reports to the Therapeutic Recreation Manager/ Recreation

OSL Retail Services

Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

Location: Mississauga

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Manage product quality issues, inspections, rework, scrap, reporting, and related expenses, coordinating with warehouses, vendors, company stakeholders, and factories. Provide day-to-day support and administration for service business systems, including troubleshooting, escalations, user training, testing, and security compliance.

Requirements

The role prefers a bachelor’s degree or equivalent experience and requires at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating QC operations, implementing business system improvements, and supporting CRM platforms; consumer electronics experience, Korean and English fluency, and familiarity with networking, security, APIs, and integrations are assets.

Skills

Product Quality Control
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Quality Inspection
Rework Coordination
Data Recording And Reporting
Continuous Improvement
System Testing
User Training
Networking
Security Standards
APIs And System Integrations
Korean And English Language Skills

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Inspection
Rework
Product Scrap
Consumer Electronics
IT Support
Business Systems
Application Support
SAP CRM
CRM Platforms
Technical Troubleshooting
Continuous Improvement
Quality KPIs
Expense Claims
Invoice Validation
Data Recording
System Administration
User Training
System Testing
Networking
Security Standards
APIs
System Integrations
Security Compliance
Warehouse Operations
Customer Service Operations

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