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Added 23 mins ago
MS
Operations Supervisor
Metro Supply Chain
Mississauga, ON
- Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 23 mins ago
MS
Senior Director Business Development
Metro Supply Chain
Mississauga, ON
- Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 25 mins ago
AL
AltaGas - Manager, Contracts Sourcing
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…sourcing, procurement, contracting, and contract administration support for a portfolio of capital projects within AltaGas Core Projects group. As a recognized subject matter expert, this…
Added 25 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
Navigate Next-Generation Mapping Systems as Our Product Support Analyst!
Added 25 mins ago
TS
Service Driver
Total Sanitation Services
Embrun, ON
- Full-time
Ability to use basic technology (tablets, cell phones)
Added 25 mins ago
CA
Parts Delivery Driver
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…position is to uphold a high standard of customer service, support internal departments, and contribute to the smooth functioning of the parts delivery…
Added 40 mins ago
E
VDC Services Specialist
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Calgary, AB
- Full-time
Contribute to visualization outputs including renderings, walkthroughs, and 4D logistics using Twinmotion, Enscape, or D5 as the engagement requires.
Added 40 mins ago
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Assistant II - Operation
TOPPAN Packaging Americas
Terrebonne, QC
- Full-time
…barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental…
Added 55 mins ago
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Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
Pratt & Whitney
Longueuil, QC
- Full-time
Added 56 mins ago
Field Service Technician
Ocado Group
Toronto, ON
This role is to work with our technology doing maintenance and repair of the SORT. The Field Service Technician is responsible for problem-solving and assisting in the resolution of matters…
Added 1 hour ago
SE
SGT-A35 New Unit Cost Manager / Gestionnaire des coûts des nouvelles unités SGT-A35
Siemens Energy
Montreal, QC
- Full-time
You will be managing and optimizing product costs to ensure market competitiveness and support project financial objectives. To address these business needs, the role is structured around…
Added 1 hour ago
P&
Gestionnaire des Projets Technique / Technical Project Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 hour ago
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Gestionnaire Principal, Synchronisation de l'approvisionnement / Senior Manager, Supply Synchronization
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 hour ago
GT
Electric Utilities OCM Consultant (ADMS)
Grid Transformation
Canada
- Full-time
Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…
Added 1 hour ago
CR
Inside sales and admin help for Automotive Auction
Canadian Remarketing Group Inc.
Calgary, AB
- Full-time
…transparency, and consistency in every transaction. Its proven technology and sales process support multiple weekly auctions, quarterly national heavy-duty sales, and the processing of…
Added 1 hour ago
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Analyst Maintenance Scheduling
Rio Tinto
Kitimat, BC
- Full-time
…scheduling meetings to align priorities, resolve constraints, and support execution…
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Supervisor Ore Delivery System (ODS)
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Labrador City, NL
- Full-time
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Adjoint(e) exécutif(ve) / Executive Assistant
Rio Tinto
Montreal, QC
- Full-time
Added 1 hour ago
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Sales Execution Project Coordinator
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Calgary, AB · Milton, ON
- Full-time
…Sales Execution Project Coordinator. In this role, you will support the execution of customer projects and orders by coordinating activities across sales, customer care, factories,…
Added 1 hour ago
MC
Maintenance Service Person - Heavy Equipment
Morgan Construction & Environmental Ltd.
AB
- Other
We are currently accepting applications to support multiple projects with our clients.
Added 1 hour ago
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Co-op/Intern Software Developer, Core Algorithms
Kinaxis Inc.
Ottawa, ON
- Internship
…Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be…
Added 1 hour ago
EN
Operations Coordinator
Echo NDE
AB · Red Deer County, AB
- Full-time
…and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…
Added 1 hour ago
NW
Senior Purchasing Manager (Food Manufacturing)
Newly Weds Foods
Mississauga, ON
- Full-time
Demonstrates the ability to supply cost effectiveness by keeping abreast of the latest ingredient technology and commodity market information
Added 1 hour ago
EN
API / National Board Inspector
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- Full-time
…and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…

OSL Retail Services

Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

Location: Mississauga

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Manage product quality issues, inspections, rework, scrap, reporting, and related expenses, coordinating with warehouses, vendors, company stakeholders, and factories. Provide day-to-day support and administration for service business systems, including troubleshooting, escalations, user training, testing, and security compliance.

Requirements

The role prefers a bachelor’s degree or equivalent experience and requires at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating QC operations, implementing business system improvements, and supporting CRM platforms; consumer electronics experience, Korean and English fluency, and familiarity with networking, security, APIs, and integrations are assets.

Skills

Product Quality Control
IT Support
Technical Troubleshooting
CRM Platforms
SAP CRM
Quality Inspection
Rework Coordination
Data Recording And Reporting
Continuous Improvement
System Testing
User Training
Networking
Security Standards
APIs And System Integrations
Korean And English Language Skills

Benefits

Three Weeks Of Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Inspection
Rework
Product Scrap
Consumer Electronics
IT Support
Business Systems
Application Support
SAP CRM
CRM Platforms
Technical Troubleshooting
Continuous Improvement
Quality KPIs
Expense Claims
Invoice Validation
Data Recording
System Administration
User Training
System Testing
Networking
Security Standards
APIs
System Integrations
Security Compliance
Warehouse Operations
Customer Service Operations

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