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Added 1 hour ago
K
Senior Manager, Enterprise Core Services
KPMG
Abbotsford, BC · Chilliwack, BC · Langley (District), BC · Langley, British Columbia
- Full-time
We are seeking to hire Senior Manager for our Private Enterprise Core Services Team to join our dynamic and high-performing team. This opportunity is well suited for a professional with…
Added 4 hours ago
TO
Manager, eReferral
The Ottawa Hospital
Ottawa, ON
- Full-time
Group (LDG) Program by ensuring the standards, objectives, and goals of the program are met. Reporting to the Director, the Manager oversees day-to-day program operations, including…
Added 4 hours ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
The Manager, Product Analytics is a senior analytics professional within the Business Intelligence organization, dedicated to supporting the Product Management team and its stakeholders…
Added 5 hours ago
Software Development Manager, Alexa Connections
Amazon
Toronto, ON
- Experience partnering with product or program management teams
Added 6 hours ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with extensive experience managing large-scale, complex, high-profile, and high-risk I&IT projects within enterprise or public-sector…
Added 6 hours ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with extensive experience managing large-scale, complex, high-profile, and high-risk I&IT projects within enterprise or public-sector…
Added 6 hours ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with extensive experience managing large-scale, complex, high-profile, and high-risk I&IT projects within enterprise or public-sector…
Added 6 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 7 hours ago
A
Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 7 hours ago
Senior Manager, Change & Operational Readiness, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
The Senior Manager, Change & Operational Readiness will lead the integrated business change and operational readiness agenda for the High Value Wires Modernization Program. Embedded within…
Added 8 hours ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
Lead the pod. Lead a senior delivery pod (delivery managers, underwriting expert, data scientists, program PM) day to day. Guide the AI Delivery Managers as they gather requirements for…
Added 8 hours ago
EW
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
- Full-time
ERCO Worldwide is looking for a Senior Plant Process Engineer to join our Saskatoon team! Under supervision of the Plant Manager, the Senior Plant Process Engineer monitors processes within…
Added 8 hours ago
N
Director of AI Delivery
nesto
Montreal, QC
- Full-time
Lead the pod. Lead a senior delivery pod (delivery managers, underwriting expert, data scientists, program PM) day to day. Guide the AI Delivery Managers as they gather requirements for…
Added 8 hours ago
K
Senior Manager, Private Enterprise (24 months contract)
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Temporary
Experience as a Private Enterprise audit manager/senior manager and/or risk management or professional practice role
Added 9 hours ago
SS
Growth Product Manager
Smart, Savvy + Associates (Recruitment Agency)
Vancouver, BC
- Contract
Smart, Savvy + Associates is pleased to partner with Technical Safety BC in their search for a Growth Product Manager in a 18-20 month maternity leave contract.
Added 9 hours ago
IT
Maintenance Manager
Irving Tissue
Toronto, ON
- Full-time
Strategic & Financial Accountability: Lead maintenance and CHP budgeting, cost management, and long‑range planning while meeting spend and performance targets.
Added 9 hours ago
B
Staff Specialist, Regulatory Affairs (16 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Staff Specialist of Regulatory Affairs reports directly to the Senior Manager of Regulatory Affairs. This position is responsible for supporting MMS Dispensing products consisting of…
Added 10 hours ago
K
Project Manager
Kyndryl
Regina, SK
- Full-time
Accountable for the success of assigned projects, the Project Manager is responsible for activities that include but are not limited to: planning and executing projects, developing project…
Added 10 hours ago
Manager, Strategic Transaction Advisory and Accounting & Reporting - Assurance - Toronto
EY
Toronto, ON
…decisions, this could be your next move. Step into a highly visible Manager role within Strategic Transaction Advisory and Accounting & Reporting (STAAR), where you’ll be trusted to help…
Added 11 hours ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Are you a strategic economic development leader who can turn market opportunities into meaningful investment and long-term economic growth?
Added 11 hours ago
Manufacturing Engineering
BWXT
Peterborough, ON
Reporting directly to the Manufacturing Engineering Manager, the Manufacturing Engineering Specialist is responsible for the estimating and execution of a broad range of manufacturing…
Added 11 hours ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 11 hours ago
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
ERCO Worldwide is looking for a Senior Plant Process Engineer to join our Saskatoon team! Under supervision of the Plant Manager, the Senior Plant Process Engineer monitors processes within…
Added 11 hours ago
J(
EMS Engineer/Software Developer
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Full-time
In consultation and collaboration with the senior engineers, provides technical solutions and design recommendations to the EMS Systems Manager.
Added 12 hours ago
S
Senior Project Manager/ Technical Lead, Conveyance
Stantec
Toronto, ON
- Full-time
Stantec is seeking a Senior Project Manager/ Technical Lead, Conveyance to join our Water team. The role can be based our of one of the following offices: Toronto, Hamilton/Stoney Creek,…

OSL Retail Services

Senior Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and manage related records, reports, invoices, and expense claims. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, train users, and support security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, supporting CRM and business systems, troubleshooting technical issues, and familiarity with networking, security, APIs, and integrations; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
IT Support
Business Systems Support
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Coordination
Data Management
Invoice Validation
Expense Claims Management
System Administration
Technical Troubleshooting
Continuous Improvement
CRM Platforms
Networking
Security Standards
System Integrations

Benefits

Three Weeks Of Vacation
Medical Benefits
Dental Benefits
Vision Benefits
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Rework
Product Inspection
Product Scrap
Consumer Electronics
Quality Control KPIs
Quality Reporting
Warehouse Operations
Service Operations
IT Support
Business Systems
Application Support
System Administration
CRM
SAP CRM
Technical Troubleshooting
Continuous Improvement
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Korean
English

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