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Added 9 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 9 mins ago
CC
Specialist, Provisioning
Cogeco Connexion
Burlington, ON
- Full-time
…and operations applications and their associated operating systems and databases. Responsible for Application Administration of CPE activation, provisioning, and operations platforms…
Added 9 mins ago
MH
BIM Workflow Automation Specialist
Mattamy Homes
Canada
- Full-time
The BIM Workflow Automation Specialist will contribute to the development of BIM and AI-powered workflows that connect design, manufacturing, and operations. The successful candidate will…
Added 24 mins ago
LD
Response Centre Specialist II - Full Time
London Drugs Limited
Richmond, BC
- $17.86 to $23.33 CAD / hour
- Full-time
- Other
The RCS2 is a member of Loss Prevention Operations, accountable for the monitoring of company locations via remote systems: contributing to the training and support of the RC team, quality…
Added 39 mins ago
CN
Operations Specialist, Recycle Fuel Fabrication Laboratories (RFFL)
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…safe, reliable, and efficient operation of nuclear facility systems while contributing to fuel fabrication campaigns, research activities, and continuous improvement initiatives? If so, as…
Added 39 mins ago
R
Construction Quality Inspector / Quality Assurance Specialist
Raise
Blind River, ON
- Full-time
Raise is currently hiring a Construction Quality Inspector / Quality Assurance Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique…
Added 39 mins ago
E
Controls Specialist
Element5
St. Thomas, ON
- $70,000 to $75,000 CAD / year
- Full-time
We're looking for a hands-on, technically minded Controls Specialist who enjoys troubleshooting automation systems, improving equipment reliability, and working with teams to keep…
Added 39 mins ago
BB
System Designer - AV
Bosch Building Technologies
Vancouver, BC
- Full-time
…operation of conferencing, audio processing, video distribution, control systems and other AV…
Added 54 mins ago
C
Specialist, Provisioning
Cogeco
Burlington, ON
- Full-time
…and operations applications and their associated operating systems and databases. Responsible for Application Administration of CPE activation, provisioning, and operations platforms…
Added 1 hour ago
CI
Senior Compliance Analyst
Cole International
Regina, SK
- Full-time
…technical guidance, and ensuring compliance through quality control reviews of customs entries. The role is essential in managing regulatory risk and maintaining best practices for the…
Added 1 hour ago
TT
Quality & Inventory Control Specialist /Spécialiste du contrôle de la qualité et des stocks
THORASYS Thoracic Medical Systems Inc.
Montreal, QC
- Full-time
.Quality & Inventory Control Specialist /Spécialiste du contrôle de la qualité et des stocks
Added 1 hour ago
A
Restoration program specialist – Airport Project
AECOM
Mississauga, ON
- $170,000 to $200,000 CAD / year
- Full-time
AECOM is seeking a Restoration program specialist – Airport Project to join our team. This position is based on-site, out of Mississauga.
Added 1 hour ago
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
Must have hands-on experience with automation and control systems, including plc programming, troubleshooting, and integrating these systems into production lines.
Added 1 hour ago
AC
MEP Field Specialist
Accenture Construct
Toronto, ON
- Full-time
As an MEP Field Specialist, you will provide on-site expertise and support for the delivery of the client's project. Reporting to the MEP Project Manager, you will represent the client…
Added 1 hour ago
H
Payment Processing Specialist
HireTalent
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Oversee key control processes with respect to billing, risk and management reporting, at client level.
Added 1 hour ago
E(
Automated Visual Inspection & Instrumentation Specialist – Pharmaceutical Manufacturing
Efor (formerly PharmEng Technology)
Montreal, QC
- Full-time
…technical expert to own its automated visual inspection (AVI) systems and related…
Added 1 hour ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support
Added 2 hours ago
Quality Management System Manager
GRIFOLS, S.A.
Mississauga, ON
…direct supervision and leadership to the Quality Assurance Specialist and the Document and Quality Support Specialist, ensuring the effective execution of quality management activities and…
Added 2 hours ago
Documentation Specialist
GRIFOLS, S.A.
Mississauga, ON
The Documentation Specialist is responsible for maintaining the document control system and monitoring, tracking, and recording all activities that directly or indirectly impact product…
Added 2 hours ago
IG
Project Manager - Finance
Infotree Global Solutions
Montreal, QC
- Contract
RISK Independent Review & Control (RISK IRC) is a special unit within the RISK organization and reports directly to the Group Chief Risk Officer.
Added 2 hours ago
CG
Intermediate Integrated Logistics Support Specialist
Calian Group
Gatineau, QC
- Full-time
Calian is seeking an Intermediate Integrated Logistics Support Specialist to assist our client with the facilitation of their project.
Added 2 hours ago
IR
Specialist – Technical project integration
Innergex Renewable Energy Inc
Longueuil, QC
- Full-time
The Specialist - Technical project integration is responsible for providing constructability technical leadership and integration oversight throughout the development, engineering,…
Added 2 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 2 hours ago
BR
Chemist & Coating Specialists
Bramal Roofing Inc.
Pointe-Claire, QC
- Part-time
Role Description The Chemist & Coating Specialist will work on-site in Pointe-Claire, QC in a part-time capacity, supporting the development, testing, and optimization of Bramal’s membrane…
Added 2 hours ago
BW
Press Specialist - (Rebuilding & dismantling)
Barrie Welding & Machine (1974) Limited
Barrie, ON
- Full-time
Job Title: Industrial Millwright – Punch Press Specialist

OSL Retail Services

Senior Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and manage related records, reports, invoices, and expense claims. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, train users, and support security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, supporting CRM and business systems, troubleshooting technical issues, and familiarity with networking, security, APIs, and integrations; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
IT Support
Business Systems Support
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Coordination
Data Management
Invoice Validation
Expense Claims Management
System Administration
Technical Troubleshooting
Continuous Improvement
CRM Platforms
Networking
Security Standards
System Integrations

Benefits

Three Weeks Of Vacation
Medical Benefits
Dental Benefits
Vision Benefits
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Rework
Product Inspection
Product Scrap
Consumer Electronics
Quality Control KPIs
Quality Reporting
Warehouse Operations
Service Operations
IT Support
Business Systems
Application Support
System Administration
CRM
SAP CRM
Technical Troubleshooting
Continuous Improvement
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Korean
English

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