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Added 7 mins ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
Interim Branch Manager lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone…
Added 8 mins ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Middle Ohio, NS
- Full-time
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 8 mins ago
NT
Maintenance Craftsperson (Electrician)
NHS Tayside
Angus, ON
- Full-time
…special circumstances equivalent experience. And Experience and Training, which will be appropriate to satisfy the necessary academic standards,…
Added 8 mins ago
NS
Supervisor - Nutrition and Food Services
Nova Scotia Health Authority
Truro, NS
- Internship
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 8 mins ago
NS
Clinical Therapist (Masters) - Schools Plus - Mental Health & Addictions
Nova Scotia Health Authority
Victoria Vale, NS
- Full-time
Reporting to the Manager, the SchoolsPlus Mental Health clinician provides services directly in the school community environment within the designated SchoolsPlus schools. SchoolsPlus is a…
Added 8 mins ago
NS
Clinical Therapist (Masters) - Urgent Care - Mental Health and Addictions
Nova Scotia Health Authority
Kentville, NS
- Internship
Reporting to the Manager of Urgent Care Services - Mental Health & Addictions, the Crisis/Urgent Care Clinician provides advanced assessment, intervention, brief follow up and care planning…
Added 8 mins ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Lunenburg, NS
- Internship
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 8 mins ago
NS
Occupational Therapist - Mental Health & Addictions
Nova Scotia Health Authority
Vaughan, NS
- Full-time
The Occupational Therapist works under the supervision of the Health Services Manager. The Occupational Therapist (OT) works in collaboration with the client, caregivers, and family to…
Added 8 mins ago
EB
Process Manager
Electra Battery Materials Corporation
Temiskaming Shores, ON
- Full-time
Below is a list of primary duties and responsibilities for the Process Manager position at the Cobalt Refinery:
Added 8 mins ago
NS
Crisis Intervener - Mental Health & Addictions
Nova Scotia Health Authority
Halifax, NS
- Internship
As the Crisis Intervenor on the Provincial Crisis Team, under the direction the Health Services Manager, delivers crisis support services to individuals experiencing a mental health crisis…
Added 8 mins ago
NS
Community Outreach Worker - Community Wellness and Supports - Mental Health and Addictions
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Health Services Manager, the Community Outreach Worker (COW) provides a range of clinical services to adults and their families affected by mental illness and/or substance…
Added 8 mins ago
C&
Claims Manager, London Market TPA
Crawford & Company
Toronto, ON
- Full-time
We’re looking for an experienced Claims Manager to lead our London Market TPA claims team. This is an opportunity to combine your technical claims expertise, leadership skills and client…
Added 8 mins ago
GT
Franchisee In Training (Canada)
Giant Tiger
Ottawa, ON
- Full-time
We're looking for entrepreneurial leaders eager to grow their careers and make a difference. Our Franchisee in Training Program offers hands-on training with experienced operators, exposure…
Added 8 mins ago
CB
Part Time Sales Associate - evenings weekend primarily
COBS Bread
Whitby, ON
- Part-time
Complimentary products on us every shift Career advancement opportunities – abound. Where do you see yourself? Your franchisee/manager has a vested interest in helping you craft your career.
Added 8 mins ago
Physiotherapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Shelburne, NS
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 8 mins ago
Physiotherapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Lunenburg, NS
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 8 mins ago
Clinical Therapist (Masters) - Schools Plus - Mental Health & Addictions
Nova Scotia Health and IWK Health
Middleton, NS
Reporting to the Manager, the SchoolsPlus Mental Health clinician provides services directly in the school community environment within the designated SchoolsPlus schools. SchoolsPlus is a…
Added 8 mins ago
Supervisor - Nutrition and Food Services
Nova Scotia Health and IWK Health
Truro, NS
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 8 mins ago
Clinical Therapist (Masters) - Urgent Care - Mental Health and Addictions
Nova Scotia Health and IWK Health
Kentville, NS
Reporting to the Manager of Urgent Care Services - Mental Health & Addictions, the Crisis/Urgent Care Clinician provides advanced assessment, intervention, brief follow up and care planning…
Added 8 mins ago
Contracts Administrator - YNSE
Aecon
Toronto, ON · North York, ON
…collaboration, and new ideas, through meaningful initiatives, training, partnerships with Veteran groups, our Aecon Women in Trades and diversity programs, as well as our Employee Resource…
Added 23 mins ago
MP
Human Resources/Office Administrator (Spanish speaking)
Mastronardi Produce
Delta, BC
- Full-time
Support with setting up new workers in timeclocks and providing training on how to use the system and ensuring everyone is able to use the time clocks.
Added 23 mins ago
AO
Educational Projects & Systems Manager
Autism Ontario
Toronto, ON
- Full-time
Title: Educational Projects & Systems Manager
Added 23 mins ago
AR
Royal Service Manager
Algonquin Resort
St. Andrews, NB
- Full-time
The Reservations & Concierge manager will lead a team of agents responsible for being the communication hub of the hotel. This position will concentrate both on the reservation process as…
Added 23 mins ago
CP
Gestionnaire de projet
Colliers Project Leaders
Levis, QC · Quebec, QC · Shawinigan, QC · Trois-Rivières, QC
- Full-time
To support us in our efforts to take on new and challenging projects, Colliers Project Leaders is seeking a Project Manager with specialized expertise in the execution of building and/or…
Added 38 mins ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
We have an excellent opportunity for an experienced Community Association Manager for our New Project Development team. This is an amazing opportunity for continuous growth and development.…

OSL Retail Services

Senior Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and manage related records, reports, invoices, and expense claims. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, train users, and support security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, supporting CRM and business systems, troubleshooting technical issues, and familiarity with networking, security, APIs, and integrations; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
IT Support
Business Systems Support
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Coordination
Data Management
Invoice Validation
Expense Claims Management
System Administration
Technical Troubleshooting
Continuous Improvement
CRM Platforms
Networking
Security Standards
System Integrations

Benefits

Three Weeks Of Vacation
Medical Benefits
Dental Benefits
Vision Benefits
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Rework
Product Inspection
Product Scrap
Consumer Electronics
Quality Control KPIs
Quality Reporting
Warehouse Operations
Service Operations
IT Support
Business Systems
Application Support
System Administration
CRM
SAP CRM
Technical Troubleshooting
Continuous Improvement
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Korean
English

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