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Added 5 mins ago
JI
Dispatch Manager
J.D. Irving, Limited
Concord, ON
- Full-time
Midland Transport is currently seeking a Dispatch Manager for our Concord Terminal. Reporting to the Terminal Manager, the successful candidate will lead a high-performing dispatch team…
Added 5 mins ago
JI
Maintenance Manager
J.D. Irving, Limited
Toronto, ON
- Full-time
7-10 years of experience in a manufacturing environment.
Added 34 mins ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Fabrene Inc. is a leader in the manufacturing of woven Polyolefin materials for a wide variety of building, protective, and packaging products. The North Bay, Ontario plant operates 24/7…
Added 34 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
…warehouses throughout Canada. Reporting to the Parts Support Manager, this position works closely with Service Operations, Global Spare Parts, sourcing teams, and logistics partners to…
Added 49 mins ago
OS
Marketing Director
OneRiver Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Our customers operate in asset-intensive industries including oil and gas, mining, chemicals, industrial manufacturing, pharmaceuticals, and food and beverage, where maintenance performance…
Added 49 mins ago
QM
Senior Project Manager
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
Are you a hands-on Project Manager who enjoys bringing complex technology projects to life? We are seeking a Senior Project Manager to oversee the end-to-end implementation of parking…
Added 49 mins ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
Monitor production progress against plan, identify variances, delays or constraints, and coordinate corrective actions with Manufacturing, Planning, Supply Chain, Quality and Program teams.
Added 49 mins ago
LC
Sr. Manager, Quality Assurance – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Quality and food safety are essential to the trust Canadians place in Loblaw Control Brands. The Senior Manager, Quality Assurance – Strategic Initiatives turns complex, business-critical…
Added 49 mins ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
…and packager of retail passenger-car motor oils in Canada, manufacturing multiple lubricant products resulting in the production of over 1,000 finished goods, and the newest facility of its…
Added 49 mins ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
Added 1 hour ago
JI
Department Manager Front End
J.D. Irving, Limited
Halifax, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
Added 1 hour ago
FS
HR Manager
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
Gordon Food Service's Specialty Company, Fresh Start Foods, is searching for a Full Time HR Manager to join our team in Milton, ON.
Added 1 hour ago
G
Quality Manager
Ganotec
Clarington, ON
- Full-time
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 1 hour ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech - French
Wonderbrands
Longueuil, QC
- Full-time
Added 1 hour ago
G
Quality Manager
Ganotec
Halifax, NS
- Full-time
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 1 hour ago
TE
Project Operations Coordinator - Dartmouth, NS
TK Elevator
Dartmouth, NS
- Full-time
Provide technical support to the Project Manager throughout the lifecycle of elevator new installation & modernization projects, from site assessment through commissioning
Added 1 hour ago
W
Manager, Maintenance / Maintenance Manager - French
Wonderbrands
Gatineau, QC
- Full-time
The Maintenance Manager will be responsible for the overall direction and guidance of the maintenance team in the daily planning and execution of preventive maintenance and repair of all…
Added 1 hour ago
D
Manager Project Managment
Dematic
Mississauga, ON
- Full-time
Ensure alignment and coordination across project management, software, controls, electrical, mechanical, manufacturing, installation, vendors, subcontractors, and integrator partners…
Added 1 hour ago
Manager, Business Risk Management, Global Insurance
Scotiabank
Toronto, ON
Contributes to the effective execution of first-line non-financial risk programs for Global Insurance. The Manager executes assigned risk and control activities directly for Global…
Added 1 hour ago
Manager, Bakery-EHSS
Aspire Bakeries
Hamilton, ON · Ancaster, ON
…millions of people every day. And behind every bite are talented manufacturing and support teams who take pride in their work and our…
Added 1 hour ago
W
Manager, Maintenance / Maintenance Manager
Wonderbrands
Gatineau, QC
- Other
The Maintenance Manager will be responsible for the overall direction and guidance of the maintenance team in the daily planning and execution of preventive maintenance and repair of all…
Added 1 hour ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Hannon…
Added 1 hour ago
PA
Parts Fulfillment Manager (Parts Wholesale Niagara)
Performance Auto Group
St. Catharines, ON
- Full-time
…Performance Auto Group! We are currently seeking a Parts Fulfillment Manager to join our Parts Hub…
Added 1 hour ago
BF
Leader de site Qualité/ Quality Site Lead
Bell Flight
Mirabel, QC
- Full-time
Added 1 hour ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Hannon…

OSL Retail Services

Senior Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Apply About employer

More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and manage related records, reports, invoices, and expense claims. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, train users, and support security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, supporting CRM and business systems, troubleshooting technical issues, and familiarity with networking, security, APIs, and integrations; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
IT Support
Business Systems Support
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Coordination
Data Management
Invoice Validation
Expense Claims Management
System Administration
Technical Troubleshooting
Continuous Improvement
CRM Platforms
Networking
Security Standards
System Integrations

Benefits

Three Weeks Of Vacation
Medical Benefits
Dental Benefits
Vision Benefits
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Rework
Product Inspection
Product Scrap
Consumer Electronics
Quality Control KPIs
Quality Reporting
Warehouse Operations
Service Operations
IT Support
Business Systems
Application Support
System Administration
CRM
SAP CRM
Technical Troubleshooting
Continuous Improvement
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Korean
English

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